Category: | Home Improvement Store |
Address: | 1584 Gallatin Pike N, Madison, TN 37115, USA |
Phone: | +1 615-865-9600 |
Site: | homedepot.com |
Rating: | 4.3 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM |
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Rob Knott
Employees are clueless as to the products they have on hand and where products are located within the store. Twice this month, we have been in and both times left frustrated. On 12/2/16, we needed a shower curtain and couldnt find them. Asked a female employee and she said that they were in a particular isle, went right where she told us - house curtains?! Found the same employee and told her what we found...She replied well then I dont know what to tell you??? On the same trip, we also needed scissors (now, granted I doubted they actually had them - but thought I would ask), asked an employee if they had plain household scissors? He said sure we do, took us over to hand tools, stops at the metal shears and asked if this is what we needed? SMH in total disbelief! Then on 12/26/16, went back to see about a book shelf/case. Dont carry them, have to order. Asked about those temporary screens that you can put in doorways (see them on TV all the time), one employee knew exactly what we were talking about but didnt know if they had them. So he asked another employee that happened to be sitting at the desk in the door and window area, that employee looked it up on his computer and said he would have to order it. No problem... Until my WIFE found literally a dozen of the exact same item we were looking for two rows away from the damn desk!!! Needless to say that if we need anything else for our home - we wont be going to THIS Home Depot!!
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brody young
Unlike other stores this one Has never done me wrong iv been to 2 different home depots and 2 different lowes between madison and my job site in the last year to get lumber cut this one was no trouble never had to wait on someone for more then 2 minutes and best cuts iv seen from a home depot. Today I bought a 48 inch magnetic level that I have been trying to find for 3 days while they were out of stock along with every store in 70 miles for some reason, when I called this morning the man said he had one but it was still being unloaded from a truck but to come in. These guys looked everywhere for this level and got it out of the back for me with smiles on their face the whole time never going anywhere eles again.
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Euneese Anderson
We have shopped this location for about twenty years, and have spent thousands of dollars. In the past year, this location has hit rock bottom. You cannot find help when needed, and many of those that are there make it clear that they cannot be bothered, and really do not value you as a customer. I planned to replace appliances but after the treatment I recently received from employees at this location I took my money elsewhere. I do not recommend that you shop at this location, and highly encourage management to turn this store around before it is too late.
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Deland Meadows
Unlike some home improvement outlets Ive bought from these guys know their stuff.Im a former professional construction sub-contractor and theyve always been helpful and knowledgeable.When it comes to new products you might be considering to try,let em know what your doing and theyll tell you straight if thats the way to go or if theirs a better solution,even if you were looking a more expensive product to begin with.100% stand up operation @ that particular location.
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Anne Valenzuela
Its hit and miss at The Home Depot. If you need help look for Woody. He knows everything. Miss Tabin he was a good one too. Best too look on line and see what they Carrey because the bulk of the workers havent a clue. More miss then hit.
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Linda McGee
Bought 6 piece Ryboi tool set for husband for Christmas. He is in love.I also bought one for my son. He is just as pleased as his Dad. You we great to help me locate and put these in my car. Get service will be back.
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nancy windrow
Thank goodness for the kindness of their staff. The young man that helped me get my auto started in the parking lot was awesome. The Depot has always been a good place to shop. Things havent changed.
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Kaytlin McELhiney
I got lost looking for something and the staff was very helpful and informative helping me find when I needed and check out and Im very fast pace maner
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Christine Matusek
Home Depot-- wake up and ACTUALLY hire people!! One cashier running a store and one guarding the self check outs. Ridulous!! I am sticking to Lowes.
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A Private User
You are both retards. It has been in the same place in Madison for years! Check your gps you stupid cum dupsters.
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Seth Norman
Good store nice and helpful staff that seems to be knowledgeable about the stuff they sell.
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Mary Valcarcel
Purchased carpet. The sales associate was helpful and our experience was excellent.
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A Private User
lol @ diesel.... And yes, it is there. I love that Home Depot. Always helpful!!!!
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Casey Cotter
Wanted to buy stove, refrig, m_wave & dishwasher. No one to wait on me. I left.
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Matt Collins
Great Home Depot. Can always find what I need.
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vanda sparda
Great service in the place to find everything
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aNNie WayZ
Found what I needed easily;
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Neena Hoskins
Everyone is super helpful
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Roy Davies
Poor customer service.
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Barry Brown
No service no answers
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Scotty Haffner
Worst Home Depot
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Peggy Carter
Excellent
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Danny Pentecost
Misrable
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David Torr
Good