Trek Bicycle Store of Charleston

Category:	Bicycle Store
Address:	2408 Ashley River Rd, Charleston, SC 29414, USA
Phone:	+1 843-881-0013
Site:	trekcharleston.com
Rating:	4.3
Working:	12–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 12–5PM

Location

Photos 68

Reviews 6

Charles Gilman

I am not in the habit of writing reviews but exceptional service needs to be recognized. I live about 3 miles away & decided to ride my bike to their shop in order to have my kickstand fixed. It required an Allen wrench which I did not have the proper size for. On the way there I developed a flat tire. Upon entering the store, Kyle C. immediately assisted me and took the bike to their repair area. He determined that the tire tube would not hold air and explained fully the fix and cost. Another employee came over to change the tube while Kyle tightened the kickstand, a definite team effort. While the tube (a big split in the seam) was being replaced, Kyle detailed their group ride program. We also discussed bicycle safety and he showed me a great assortment of lightweight, colorful, and well made helmets. As I walked around one could not help notice how well the store was stocked for any bicycle related issue. The total repair time was about 20 minutes on a SUNDAY afternoon! This was my first visit to the TREK store but based on the courteous & professional service I received, definitely not my last. Thanks for your great help.

spencer lewis

Just had the team rebuild my 2011 Trek Rumblefish 29r full suspension. I am ecstatic over the results, it is better than a new bike. Front and rear shocks rebuilt, all frame bearings replaced, converted from 3x10 to 1x11 crank and cassette gear sets, new improved brakes. Handling is the best its ever been and I love the 1x shifting.

Colden Kimber

This is a Great shop! I was on a trip to SC in the summer and broke a crank arm. Even though they didnt have a replacement in stock, they saved my vacation by helping me get in touch with a local rider who had the part! I ended up buying a new kit too since their selection of clothing was really great.

HECTOR 1

Amazing customer service and very very knowledgeable staff. Definitely ask for Kyle ! Hell will answers all your questions and meet all your needs.

Mark Updegraff

Excellent experience. Very knowledgeable staff and great customer service. Will definitely be a repeat customer!

Ghandi Mented

Pathetic service quality