|Category:||Eye Care Center|
|Address:||1717 Olentangy River Rd, Columbus, OH 43212, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 12–5PM|
Great experience at my appointment! However, actually getting my contacts has been a hassle. It was recommended by the doctor that I try out my new contact prescription for a few days before calling back to order my contacts. I called a few times, each time no one answered (its possible they were out to lunch.) I stopped in last night a few minutes before closing time, and although there was still someone at the desk she couldnt access my prescription because they had "already closed." She did inform me that I would have to stop back in to get my prescription filled because they do not take payment over the phone, which contradicts what I was told at my original appointment.
I had a horrible custumer service experience by Sarah...she was incredibly mean...she belittled my questions and was aweful in giving me service...she made my great day into a very bad day .. She was just plain aweful acting
Do not order glasses from here. It is a lot faster to get glasses at LensCrafters. It has taken over 2 weeks to receive the glasses.