Category: | Cell Phone Store |
Address: | 3033 Tower Hill Rd, Saunderstown, RI 02874, USA |
Phone: | +1 401-783-0344 |
Site: | primecomms.com |
Rating: | 4.6 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
CA
Casey Perry
Ive recently visited this location and worked with one of your associates Jason, he was very kind and helpful with all the needs I had during the duration that I was there! During the visit he helped me open up a new line and upgrade an existing line as well. We were able to upgrade to the iPhone 7plus with Jasons recommendation with me being a direct tv customer as well. I live almost 40 minutes away from this stores location but the drive would be well worth it with the customer service I received from Jason! One down fall that did happen during my visit was the wait time and lack of associates in the store! I feel like if there were at least one or two more associates in the store the few customers that were waiting in front of me would have been attended to at a much quicker rate then what they actually were. But as I stated before Jasons customer service and knowledge of this company made up for all the wait time!
BO
Bob Rush
My wife and I went to this AT&T store the day the iPhone 7 released in September. In spite of the unusually large crowd of customers trying to get new iPhones that day, the store manager, Marissa and her one sales person, Gloria were just great! My wife was moving from Verizon, and her ancient flip-phone to AT&T, and her first ever iPhone, and I was ordering the new iPhone 7 Plus, so together we were anything but a simple transaction on such busy day. These two ladies were extremely professional and personable, and very helpful, especially for my wife, who is "technologically challenged"! They were truly wonderful to work with, and the experience was simply the best either of us have every had at a mobile phone store! Since then Ive been telling everyone I know to skip the BS at the other mobile phone stores, and just go to this store for great service! Thanks!
CL
Clara Duvett
She assisted me the moment I arrived. She was entirely professional, listened intently and precisely answered my numerous questions with ease. She exhibited a real care in helping me find exactly what I needed. I had no intention of using AT&T as my carrier until my experience, it was because of her non pushy, patient, goodhearted dedication to his customers that won me over to AT&T.
FR
Frances Dillon
I had a wonderful experience at the att retail store in south county at tower hill red Rhode Island Marissa and Gloria were great They went above and beyond They helped me get all set up and walked me through all the nuances Fantastic customer service I have been a client of att for over 20 years Working with Marissa and Gloria will keep me at att Thank you Fran Dillon
JA
James Buchanan
Very helpful. The lady there (didnt get her name) went out of her way to explain the peculiar feature on the new phone. spent several minutes being sure to get all of my photos from the old phone. they could have better prices and plans but overall good.
JO
Joshua White
This is the second time Ive left work early to make it before 8pm, store closes at 8pm , got there at 7:30 and no one was there. Horrible business. I even called early in the day to tell them Id be coming. You suck
HA
Hannah Madison
Woman working here sat with a big group for 2 hours getting 6 new phones up and running. Great service and fair monthly prices for minimum spending.
PA
Patricia Charette
Jason was very helpful with setting me up with my new phone and showing me everything there was to know about it! Truly a big help!
DO
Dora Marconi
I went here because my sister needed a new phone and I left with one too! Nice people!
GR
Grace BENINSON
Ive been to many at&t stores and this one was one of the best!
BR
Brian Lessak
Convenient location and good service.
SU
Susan Tarikko
Great personalities!
MI
Mike Miller
Amazing!