Twin Willows Auto Sales Inc

Category:	Used Car Dealer
Address:	1409 Pittsburgh Rd, Valencia, PA 16059, USA
Phone:	+1 724-898-1000
Site:	twinwillowsauto.com
Rating:	3.1
Working:	9:30AM–7PM 9:30AM–5PM 9:30AM–5PM 9:30AM–7PM 9:30AM–5PM 9:30AM–3PM Closed

Location

Photos 9

Reviews 14

Daniel Dennehy Jr

Purchased a 2008 Nissan Frontier from Twin Willows not 45 days ago, have come to find out that the car was sold with a faulty transmission cooler which ended up fouling the transmission and radiator which resulted in $3,000 worth of repairs. As this was being diagnosed, the Nissan dealership serving the vehicle found a noticeable dent in the driveshaft which also needs to be replaced as well as resulting damage to the driveline. The car was sold as a fully functional, reliable vehicle but obviously was not. As a result, we are not faced with $5,000 in total repairs to the vehicle. One would respond by asking, why didnt you buy a warranty?; well Twin Willows sold me the vehicle with a 2 year Powertrain warranty from CARS Protection Plus... Which refused to pay anything on the claim stating that the issues resulted from the dealer selling a faulty vehicle, and further weaseling out of the claim because the radiator/transmission cooler was not covered in the warranty. I had to speak with several of their people and threaten legal action just to get a refund of Premium. Oh by the way, when confronted with this, Twin Willows refused to pay anything to help repair the vehicle because I terminated my warranty with CARS... The warranty company they sold to me that was unwilling to pay anything on a claim that their service staff was unable to address prior to selling me the Nissan. If you are considering buying a vehicle from Twin Willows or CARS Protection Plus, I strongly suggest you shop elsewhere. They are not doing good business, do not support them.

brittany brown

If I could give a 0 I would!! Buyer beware! We bought a truck, paid $16,000 cash, wasnt shipped after 2 weeks so while my husband happened to be in town he decided to drive it the 561 miles home after the dealership closed for the weekend. Not even 100 miles away a light came on saying the truck would cut off due to DEF malfunction. Drove the truck the 8 hours home without turning it off, next morning it wouldnt crank. Called the dealership and the manager offered to pay for a diagnostic test but nothing else and with no way to drive it 25 miles to a local dealership we were forced to pay over $5000 for a kit to fix it. Our local dealership said they had to have cleared the code before selling the truck and sold it before it came back on. Filed a Better Business Bureau report and the company never responded. DO NOT BUY FROM THEM UNLESS YOU WANT A BROKEN DOWN VEHICLE. THEY ARE ONLY OUT FOR $$$$!

Keens Towing

If I could give them 0 stars I would.. they are the worst company Ive ever seen in my life and Im another tow company in VA we bought a rollback and they said to fix the breaks for us which never happened truck broke down 4 different times and they barely paid the tow bill back to VA.. The truck was supposably looked at and tested extensively obviously it wasnt .. then I tow the truck to my shop fix it and they dont repay the bill that their god aweful mechanic shop that they took us too absolutely destroyed the breaking system on the truck over 4000$ in damages caught on fire and everything needless to say they are the worst company on this planet and they refuse to make it right twin willows will not be in business much longer NOBODY buy ANYTHING from the people worst place ever

Flip Flops

Dont waste your time, called about a car on there website, they took my name and number and never called back I called the next day they said they would call me back I said no I just want to test drive a car, they said yes we have it. When I got there they said it wasnt there, they would call it might be nearby?? Thats insane I drove an hour to get there, HOW DO YOU RUN A BUSINESS THIS WAY???

Sarah Foringer

Great local family-owned and operated used car dealership. In the world of megastores its nice to still find a family-owned-and-operated business. They have a great selection to choose from and I would recommend anyone to go check them out.

Little B knepper

Called about an suv, was rushed off the phone and when I continued to ask questions was told " I have 500 cars on the lot!" I said look if u dont wanna deal w me then forget it. Rrrrrrrr, I really was interested too. His loss.

Scott Silverstine

You really gotta single the folks here at Twin Willows out. Why? Cause it is obvious they like to deal in Cadillacs of all years and models. Anyone who favors these iconic American cars deserves 5 stars!

Devin Oneill

Bought a car from them out of state a few months of go made process easy and painless great pleasure to deal with the people here at Twin Willows definitely would recommend them to anyone.

Justin White

Awesome place, they have something for everyone and if not they can get it for you with no issues!! Thanks twin willows !!!

Addie S

Couldnt have asked for better service here at twin willows auto sales!! Very pleased with their employees and service!

Tyler Hotovec

Very bad experience place is going down hill fast DO NOT BUY FROM HERE

Mallory Muchnok

Family owned since 1989. Quality cars and trucks at affordable prices!

Joey skundrich

A 6500 dollar truck that lasted 4 days.. Is all I need to say here

Christopher Kunard

Disgusting!