GameStop

Category:	Video Game Store
Address:	1341 S Main Ave, Scranton, PA 18504, USA
Phone:	+1 570-342-2370
Site:	gamestop.com
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 9

Reviews 18

Bob Williams

I arrived at the store about 10:15 am. There were a few customers but only one sales clerk was working. She was busy with a customer who seemed to be making an involved transaction. The clerk had to keep going to the back storeroom to get items for this customer. I found the two games I wanted to purchase and stood by the counter. The clerk then told me the line started at the other end. I got in line, I was first, and there I stood and stood and stood! Behind me the line grew. I was very annoyed with GameStop for not having at least one other clerk there to help. I was also annoyed with the sales clerk. She deliberately seemed to be taking her time and not trying to hurry the customer s transaction. She also never said anything to me to indicate that she would be with me soon. I felt ignored. She seemed to lack basic skills in customer relations. Finally after 20 minutes of waiting, with no end in sight, I return my intended purchases to the shelf and walked out the door. I drove to ToysRus and purchased the two games in three minutes and was home in 15. If I had remained at GameStop, I might still be there being ignored. GameStop just lost an $80 sale. Come on, management! Lets have more people working during this busy shopping season!

wanda

The workers at that GameStop are very nice they didnt have a game there that I want it so they called up to Montage the other GameStop and they held the game for me I thought that was very nice

Erin Chapasko

The staff is friendly and they are very willing to help you find an item, even if they have to call other stores.

Daniel Liszewski

Good service need more employees one just does not cut it when your in a line and things are locked to wall.

Lindsey Tutino

Very informative, quick service, staff is very knowledgeable regarding their products.

Anthony Jacobson

Love this location and store, because its a great location and reasonable prices.

Erik Bentler

The games are always great and the employees are ready to help.

Megan Carson

Prices are high unless you are buying refurbished or used