Category: | Home Theater Store |
Address: | 2423 Concord Pike, Wilmington, DE 19803, USA |
Phone: | +1 302-478-6050 |
Site: | overtureaudiohometheater.com |
Rating: | 4 |
Working: | 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5PM Closed |
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Serge Makarov
Update 9/17/2016 The follow up reply from Overture to my initial review is all lie. All the facts they are stating in their defense are a complete, shameful LIE. DO NOT DO BUSINESS with this liars. Be very careful with this shady business. Customer Service is non-existent here. Dave is very rude and unprofessional. Keeps on repeating the same thing like a robot! I wanted to trade B&W 802 Diamond speakers. I told Dave I have Pioneer SX-1980 in 8 out of 10 condition. He said he will pay me much more then its current value 8/16/2016. Not only he did not know what Pioneer SX-1980 is he also called me 5 min later and told me that these units sell for $600! WHAT!!!! $600, REALLY!!!! Pioneer SX-1980 goes for $5,000 in my condition on ebay and Dave offered me $1500 for it, and he called it top notch offer!!!!! What a RIP OFF!!! Not only that, he also said that if I trade in my Pioneer the cost for B&W 802 Diamond would be additional $19,000 cash!!! Would you believe it!!! What a RIP OFF! These type of speakers sell for $15,000 NEW! STAY AWAY!
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Joanne Wood
Bought about $12,000 worth of equipment. After installed, the TV kept saying update. Lots of components. Was told only technician would know which update to do. This occurred very frequently and when it occurred could not use TV unless could get in touch with technician. It was only a little over a year since purchase when I asked to trade it in. They would not take any of the comments back or do any kind of trade in. Extremely unhelpful especially since my husband had a serious stroke during this period. This happened in 2013. Since then, just gave away all the equipment.
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Eric Payne
I have been a customer of Overture for almost 2 decades. They are extremely knowledgeable and offer their advice on the best products for you within your budget. Never have felt pressured to make a decision same day and they will allow you to audition potential purchases until you are comfortable with your choice. I highly recommend them for anyone, from those just looking for a desk system to the über system costing more than an average house. Both will find the experience enjoyable and be treated with the utmost respect.
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Steve Skinner
I knew Dave when he worked at HiFi House many years ago. Honest and accurate. Ive talked to him and auditioned with him at Overture also. I visit Audio Visual stores around the world and Dave is right up there with the very best. Ronis opinion is the one I rate the highest of all the specialists I have met in this field. He is very fair and extremely knowledgeable. I want what he wants. My wife likes what he likes. I am an end user, not involved in this industry or in sales.
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Bill Youngblood
I had the pleasure of working with Larry at Overture and I have to say it was a great experience. Not only did I get a great price, but I felt appreciated. Larry even called me a few days later to make sure everything was working as it should. They really have some great equipment there, and I enjoyed the visit, it was like they rolled out the red carpet. I highly recommend!!
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Jaime Payne
Always an eye opening and pleasant experience every time I go in. Very knowledgeable staff that doesnt hound you into buying anything that doesnt meet your discerning taste or your budget.
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Cameron Fawthorp
Very good company, I would highly recommend!
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Jason Deardorff
High end audio store.