Category: | Bicycle Store |
Address: | 5000 Ridge Ave, Philadelphia, PA 19128, USA |
Phone: | +1 215-508-4300 |
Site: | cadencecycling.com |
Rating: | 4.7 |
Working: | 10AM–7PM 10AM–7PM 12–8PM 10AM–7PM 10AM–7PM 9AM–5PM 11AM–5PM |
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Tori Owens
My first impression looking from the outside in at Cadence was that it would be full of bike snobs that would scoff at my very small knowledge of anything bike-oriented as I am a novice rider. Boy was I wrong! I came here to get an old road bike I copped off Craigslist (Which I named Xena) fixed with new brake pads, back tube, and some other minor fixes. Brady is the name of the guy that helped me, I believe. He was very polite, welcoming, and the best part, non-judgmental and no attitude! LOL! I told him all of my concerns and he gave me a brief price quote which was fairly inexpensive for the area and that surprised me as well. I was trying to avoid having to go into center city for the fixes since I live in Manayunk, so the good prices definitely piqued my interest! I will be getting her back next week and will definitely be coming back here for all of Xenas future needs! Much love!
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Dale Nelson
I stopped in yesterday with the intention of purchasing two Cyclocross Bikes, one for myself and for my Girlfriend. After showing me what was available downstairs and upstairs we returned to the front counter so that I could be given the cost. While standing there another Biker walked into the store and up to the counter to make a small purchase, I was completely ignored and the other customer was waited on, being patient I waited for the man behind the counter to then finish up with my order when he suddenly walked away to return a pair of Biking shoes to the back room, I waited another couple of minutes and when no one returned I left. Today I will drive to Garrisons in Wilmington DE, only a 40 minute drive to purchase my Bikes, if you have not been to Garrisons you should go, these guys really know what customer service is all about. D
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brendan newman
Dont let the super-high end bikes & parts fool you - the sign that says "All Riders Welcome" doesnt lie. Walking into a shop like this you immediately think "expensive" and "snobby" - but Cadence is neither... well, they sell expensive things, but the repairs are always very reasonable and they dont give you any attitude, whether you walk in with a beat up aluminum bike or a full Campy titanium beast. Im in the process of building a new ride and have gone in twice so far for help with minor things. Besides charging nothing for a small torquing task and almost nothing to fix another owner-error they also told me what I did wrong - without any attitude. It was helpful. Try to find that service anywhere else around here, especially on Main St, and youre out of luck.
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A Private User
Friendly and skilled. Any shop that lets me take a multi-thousand dollar road bike out for a half hour test ride deserves a high mark. They took the time to fit me correctly, and when I bought the bike they had a "fit coach" make some minor adjustments to fit me a bit better. The only problem with this shop is they are pretty high end, so dont go looking for a $900 bike here. Also, they were entirely unwilling to negotiate on the prices of anything in the store when I bought mine. Never had that happen at a bike store before, so they lose a star for that... other shops Ive been to would throw in some water bottle cages or a discounted helmet... not here.
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robert morris
What a great store! My wife and I went in not too sure about what we wanted (we havent ridden bikes in years). Brady and the Team at Cadence Cycling went above and beyond to help educate us and make us comfortable in making a decision. They have a great selection of bikes, and can order in most anything you would like as well. Cant say enough good things about this place. I would definitely recommend them to anyone in the area, at any level of cycling experience, that is looking for a bike or equipment.
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Theodore Harkness
The people that work here and very knowledgeable and will listen to what you are looking for and need. Theyll then suggest a bike to fit what youre looking for. If you ride it for the month and dont like it, you can easily come back and switch up for another model no problem, they just want to see satisfied customers that enjoy their bikes. Theyve got a very wide variety of bikes and equipment, and will gladly order you somethings if they dont have it in stock.
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Laura Katherine
Went in there ready to drop a lot of hard earned money and they barely seemed interested in helping me. Like I was just interrupting their hang time or something. I had to push the conversation along - it seemed like they were bothered by every simple question I asked them. Going to a bike shop thats an hour away to get my bike ordered because that staff was super friendly and helpful. Not gonna waste my time on this place again.
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Michaela
I have been to this bike shop several times for repairs on my mountain bike. The little ones were happily done for free and the more expensive and time consuming (bottom bracket replacement) type were done well and quickly. The staff is very friendly and a good source of information and advice. They also have a nice selection of both road bikes as well as mountain. Parking is a snap in front of the store. I will go there again.
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A Private User
This is an amazing bike shop. Yes, they have some of the finest bikes and bike gear you can buy, but they also have the most welcoming and chill attitudes around. Especially happy with the service department, which will happily answer questions on how-to (again, no attitude if you dont know all your nuts and bolts). Strong advice regardless of rider type for all things, from accessories to components to complete bike.
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A Private User
i called up the bike shop right down the street from this one and they wanted 20 bucks for a inner tube. i called candence and it was 4 or 5 bucks. and the dude on the phone was a cool dude. going there now but already know its a good shop. dont go to the commercial bike store up the road under sweat gym.
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Boots Tolsdorf
Loved the experience with this shop and Brady and John. We bought two bikes- Specialized Roubaix Experts- and they did a great job in nogotiating the price with us. Highly recommend this shop and their followup with some return with had with blinking lights. Took them back without a question.
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Cori Frede
Very friendly staff that answered tons of questions. if youre just starting out or want a bike for recreational riding, their prices are higher than big box stores, but the staff and knowledge might make those higher prices worth it.
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My Life
Cadence staff bring the mountain vibe to the city with super friendly and helpful staff. They hooked me up with an awesome mountain bike that you can rent per hour. Made my day!! Ill be back for more adventures. Thank you!!
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Steven Obrzut
Friendly and helpful staff, but *incredibly* limited selection of tools and maintenance equipment. Was offered the opportunity to "special order" a spoke wrench... but Id rather just take it off the shelf.
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Nick B
Super shop! Leaving on vacation and needed immediate repair... no problem, fixed as I waited (thx John). Way better customer service and response time than Main Line shop I formerly used. Thx Cadence.
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David Hanna
Cadence consistently provided great costumer service and great deals on bikes/services. They have always made my experiences with them exceptional!