Category: | Furniture Store |
Address: | 300-A Water Loop Ln, Collegeville, PA 19426, USA |
Phone: | +1 484-902-1834 |
Site: | raymourflanigan.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
CO
Colin Cunningham
Terrible. The couch that we received was great, yes. BUT they originally told us it was going to be 6-8 weeks and it was actually 16-18 weeks. Thats a big whoops. When I called at 6 weeks to get a status update, thats when they told me about the 16-18 weeks. From there on out I called to complain and ask for some money off. They would barely give us anything off and it was infuriating. When the product finally got to the warehouse, it got messed up as two pieces went to one warehouse and the middle section went to another. They DID NOT work with us in scheduling the delivery of our furniture. Two weeks after it came in, we finally received our product. They did not once try to work around our schedule but only theirs. Terrible customer service. Should be worth 0 stars.
DO
Dominic Bruzzese
Sales right at you when you come in the door. Sometimes sales people are helpful but other times, you feel they are trying to manipulate and mislead you. Also, due to the store layout, all furniture of one type isnt in one area - its spread out throughout the store. So if you want to compare 3 different matterses, you may have to walk from one area to the next to the next. Also, prices arent shown on the furniture, so you have to ask the sales person each time, so they go to the computer and search for it, and come back and tell you... Very inefficient use of time and difficult to make a good informed decision.
MA
Mark Schadler
Went to the Collegeville store for the Labor Day sale. Was disappointed the sale was only on a very few items, and not on anything we were looking for (living room set). Staff was extremely helpful and helped us pick out what we wanted. Even helped move items around to see how they would look together. We were able to negotiate a good deal, despite the items not being on sale. Items were delivered the following Saturday on time, with no damage or problems. Delivery guys were friendly and careful. We love what we selected and would buy there again.
MI
Michael Reitz
We love our furniture from Raymour & Flanigan. We recently bought furniture from the Collegeville store. Our salesman was Timothy Schmidt. He was very knowledgable about the store and the location of the furniture in it. He knew right where to take us to see what we were looking for. He was very engaged into our needs and assisted us with answering all of our questions. Weve previously bought furniture at Raymour & Flanigan and are extremely pleased with the products, the service and their professionalism.
AL
Albert Pilcher
Excellent Knowledgeable Friendly Service. Was greeted at the door by Claudia M. Went there looking for a new mattress and Claudia was a great help in seeking one out for us with the wide variety this store has to offer. She was very patient and made the purchase a great experience. Thank you!
A
A Private User
Seemed to be nice quality, salesperson was there when I had a question, and price with no interest was great...
CA
Carol Brightbill
Shopped here for my mother and I was very happy with what I got.
WI
william crouch
Excellent customer service without too much pressure.
FR
Frank Moyer