AT&T

AT&T, 4025 Tilghman St #3, Allentown, PA 18104, USA,

Category:	Cell Phone Store
Address:	4025 Tilghman St #3, Allentown, PA 18104, USA
Phone:	+1 610-336-0765
Site:	att.com
Rating:	3.1
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 13

Reviews 12

Frank Red

I love at&t service I travel the country with my work. Have always had very good and positive things to say about every store I have been to until now. This is by far the worst ran at&t store I have ever been to. The employees are rude. And there is no Team work at this store what so ever. We all know when you walk into a store they ask you what your there for and sign you in. Well first it took 20 minutes for me just to have someone come up and sign me in when there was only 2 other customers in the store. Then after 35 minutes of waiting for a rep to speak to me they then proceed to tell me what I was wanting wasnt in stock . When the person that I waited on for 20 minutes to sign me in could have told me they had no iPhone in stock in stead of wasting almost an hour of me just sitting there, to hear it from the rep.This is the first at&t store I have just turned around said thank you and walked off. So hopefully AT&T OFFICIAL PEEPS look at their reviews cause this store needs to be looked into new sales team.

Ed K.

I have been using this store since it opened and I have never had a problem with the staff. In fact, the second I walk in the door someone asks me if I need help. Yes there are times when I had to wait but that was not because of the staff, it was because there were so many customers. That should tell you all you need to know.

Andrew Bisbing

Tried going there 3 times in the last 5 years , the employees always have the same blank stare . Never seem to care about CS at this location ! Save time and just drive directly to the MacArthur Rd. store , they are much more knowledgeable .

William Heintz

The store is great, but the staff is always smoking in front of the store. The entrance is always cluttered with cigarette butts and you have to hold your breath to make it into the store. I recommend trying another one in the area.

D Fam

Weve been customers for a few months now, the cell service is excellent. Everyone weve met at this location has been great. Tendi in particular has proven friendly, helpful, and very knowledgeable about the company s products.

David Adams

The poorest customer service I have ever gotten from an ATT corporate store and I have been with ATT since it was comcast metrophone

A Private User

really handled the iphone upgrade badly. wasted a lot of time and blew me off. would strongly suggest going with another carrier.

Tom Willcox

Always good service. Nice clean store. Only negative is that it can be hard to find parking at busy times.

A Private User

Got what I needed, but some of the employees were a bit dismissive.

Leigh Jamgochian

Helped me quickly and politely. Great customer service

Jason Patton

Service was great and very helpful