Russell Cellular, Verizon Authorized Retailer
| Category: | Cell Phone Store |
| Address: | 45 Plaza Dr, Tamaqua, PA 18252, USA |
| Phone: | +1 570-578-8516 |
| Site: | russellcellular.com |
| Rating: | 3.2 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–5PM |
Location
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Reviews 4
AS
Ashley Marie
NIGHTMARE! - We were promised $650 per line when turning in our old phones and switching to Verizon from Sprint. We switched on October 25th 2016 and are still calling in every 10 days to argue and plead our case for getting our $650 gift cards. We still have yet to receive any compensation from verizon or 1 consistent monthly bill, 3 LINES IS COSTING ALMOST $300 per month! After a documented chat session promising our $1,950.00, all of our submission IDs, website tracking numbers, fed-ex tracking/shipping info we still have not received any compensation or a guarantee that we will! ALMOST 6 MONTHS LATER AND I STILL DO NOT HAVE THE $1900 I PAID SPRINT FOR OUR PHONES THAT WE MAILED INTO VERIZON AND FOR THE CONTRACT TERMINATION. TOTSLLY DISGUSTED WITH EVERY REPRESENTATIVE THAT WEVE DEALT WITH THUS FAR. THE BEST PART ABOUT THIS SCAM IS THAT WHEN YOU GO INTO A VERIZON STORE THEY ADVISE YOU THERE IS NOTHING THEY CAN DO AND THAT YOU HAVE TO CALL THEIR 800 NUMBER. WHAT A JOKE!! RUN RUN RUN RUN AWAY
ST
Steph moyer
Gave me a promotion for BOGO phones which didnt apply to my situation. Am now denied for an almost $800 rebate and stuck paying it. I am contacting corporate today!! Sick of this company and their poorly trained "staff".
AU
Austin Peoples
Good service
JE
Jennifer Daub
Great staff
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