Category: | Jeweler |
Address: | 18900 Michigan Ave, Dearborn, MI 48126, USA |
Phone: | +1 313-441-3620 |
Site: | mjdiamonds.com |
Rating: | 4.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Nicole Young
BEST. CUSTOMER. SERVICE. EVER!!! My initial interaction was over the phone, to which there was a miscommunication & I was upset. Out of the blue, my phone rings and its Tony from the store. Tony is calling to apologize for the miscommunication that had occurred earlier in the day. I was shocked! Businesses dont do this type of thing anymore...calling to apologize to a customer! Wow! Tony asked what he could do to make the situation right for me, even going as far as having my item I was looking for, shipped down from one of the other locations so I didnt have to go out of my way. AMAZING! I picked up my item with ease & was able to meet and personally thank the man that turned my day around, and my vision of his establishment! These guys provide top notch, high quality, excellent customer service...I should know, Im a Sales Trainer! My business will now and forever be with Tony and his Team!
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Tyisha Harrison
Tony, Ann, Faye and the whole staff treat you like family. I have been shopping with them since 1996. They have cared for all of my jewelry needs for all of my important life milestones. The births of my children, engagement, wedding, birthday, valentines, sweetest day, mothers day, just because gifts you name it. The quality of their diamonds and overall jewelry are impeccable. I recommend MJ Diamonds if you are looking for a fun, family, exceptional service and one of a kind jewelry for any reason or season. I moved away 10 years ago and I still only shop with them. I have to see my family at MJ Diamonds!! Love them
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A Private User
I had my watch fixed at this place for $25 when the clasp broke apart. At first I thought they did a nice job until the pin that held the new clasp on started coming out because the clasp was wider than the band. Finally the pin popped out one day and I couldnt find it. I took at back there and they wanted another $10 just to put in a new pin because I didnt have the receipt. These days, customer service is more important than being greedy. I took my watch to meijer and the nice lady put a new pin in for free.
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Jaylyn Stephens
Customer service was atrocious! Went in to buy a few charms for my girlfriends pandora bracelet, and I was treated awful. The associate helping me had a terrible attitude toward every question I proposed. She was snappy and very vague with her answers to my questions. I wouldnt recommend this place to anyone.
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bobby kasmikha
A friend of mine told me to check out Mj diamonds for their selection of wedding rings Ive been looking to buy for my future fiancé, not only did I find my girl friends dream wedding ring but they made me feel so comfortable as if I was family, I will be a life time customer from now on, thankyou guys so much
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Lynn mack
Ive known Tony for awhile, and he is a really GREAT person! This is THE BEST, and the ONLY jewelry store that me and my husband go too. We have referred so many people. Good Quality, BEAUTIFUL Jewelry... Talk to Tony, or Ann they will give you a good deal!
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Clarence Houston
The management at MJ Diamond promptly took care of my needs. The girls at the Pandora Boutique were so sweet and helpful. I had a lot of fun picking out charms for my girlfriends bracelet. Thought it would be harder. I will definitely shop at MJ again.
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Aja James
Fiance purchased my engagement ring there September 2014. Top setting of ring broke off end of October . Called to have something done about, and was basically told to come spend more money on repair almost half of what I purchased ring for.
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n johnson
My husband and I have both purchased from mj Diamonds my wedding ring and his wedding ring both came from mj Diamonds where they were very courteous, kind and patient with me their customer.. This is our our jewelry store..
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Sheddy Beatz
I went into MJ Diamonds with my glasses after they were smashed in pieces. Mj Jewelers are magicians. They put them back together like new. AMAZING. The staff treat me like Family. Felt so comfortable! Love this store
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Annette Genova
Mj DIAMONDS the best place to receive deals on DIAMONDS they whole staff treats me like family love the excellent. Service. I will recommend all my family and friends to shop there.
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Jaivon White
I love Mj Diamonds. They have been taking care of me since 2010. They have excellent service and great personalities. They deserve 5 stars and I will continue to go to them.
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yasmeen mustapha
Mj diamonds has to be my new favorite jewlery store. I was amazed by the customer service today, the workers were so friendly and helped me find my watch at the best price.
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Jaleen Matts
Just bought a beautiful gold rope chain & pendant & saved a extra 800$ less then the other store prior trying to have me pay! Thank you mj diamonds I love you guys
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Lisa Ingram
The Customer Service is outstanding. Friendly and respectful staff. Beautiful showcases with top of the line Diamonds, Rings, Watches, Glasses. Awesome place!!!!!!
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Olivia Ellis
Always roll out red carpet for me and my friends. Took watch in to get fixed that other jeweler said could not fixed. Fixed fast and for the low low. Thanks
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zeinab mokdad
Mj diamonds hooked it up with my dream Gucci glasses with the price, I had my eyes on it for a minute but they gave me the best deal today Thankyou
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Lolo White
MJ has been taking care of my family since I was a kid. Huge selection of hottest jewelry. Every week something new. My Jeweler!
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Jay Tuck
Thankyou Fatima and tony for the amazing 50 Ct diamond tennis braclete I purchased for wifey!! Great prices and customer service
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Arthur Ilyayev
Great experience.. I bought my ring there and I love their service. Extremely professional and thoughtful. Tony was great.
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damen [email protected]
Thank you for all the Great Quality work for 15 Plus Years! Thanks Tone and the M J Diamonds Family
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Brandi H
Love MJ Diamonds! I love their bracelets and pandora selection. I always get great customer service.
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Helena Dobson
My saleswoman was polite and professional. She also made my Pandora experience a great one.
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maurice beckham
The best customer service and beautiful people with the best personalities....love em!!!
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Andre Underwood
The mjdionds Im fairlane is my my favorite store I love the employees there is so nice
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Hussein Beydoun
Tony, will take care of you as if its his mother and father. Walk in and ask for tony.
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Kee Kee Jones
Tony never let me and my husband down been dealing with him for over 20 years much love
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hicham el ghali
Amazing customer service! I just bought a miche watch and couldnt be more excited
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Precious Jeter
I looooooove dealing with MJ diamond I been coming to them going on 2yrs now lol
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Suge Nite
Good service very reasonable prices and respectful ppl....treat you like family
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Arthur Hamilton
Good selection wonderful service and management my favourite jewellery store
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Allen Turner
Good quality and customer service cant complain tony the man appreciate it
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hussein bazzi
Very friendly Experiance, great prices and Ill be sure to come back!
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Deshaun Hudson
Good service great salesperson i found all i needed and good deals
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A Private User
They always give me great deals, and their jewelry is so beautiful!
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Aubrey Burke
Really enjoyed randa customer services with me this afternoon
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Santonio Dorsett
I love the selection of sunglasses, and the prices are awsome
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richard grant
Very professional very friendly good customer service. .
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Reza Hashemi
Friendly professional and reasonable price
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Norman Grinstead
Great service and very helpful associates
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Donye Stubbs
Love how they treat me . Great prices
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Rachelle Basma
Best place ever, love the workers❤❤
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Brianna Gibbs
Great service!