Category: | Car Dealer |
Address: | 203 NE 122nd Ave #100, Portland, OR 97230, USA |
Phone: | +1 503-262-9999 |
Site: | tonkincentralsales.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–6PM 10AM–5PM |
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Brittany St. Onge
I was referred to Ron Tonkin Central Sales from several people because of their positive experiences. Mine was completely different. The issues I have had so far are as followed: -The Salesman showed up two hours late to our appt., causing me to have to switch my work schedule. -The gas light was on when he showed up for the test drive and I barely made it to the gas station. -Although I was the one who applied for the car, when they printed the paperwork for me to sign, the co signer showed as the main person for the car. They first told me that they typed that by accident, then said it was because the cosigner had a higher credit than me and offered me a better deal for my loan (although the quote they originally gave me was based on my credit). The cosigner wasnt present when I bought the car, but when he later questioned the Salesman, he said it was a new law that was changed and that it doesnt matter who is the signer/cosigner- they equally owned the car 50/50. Maybe that is true, but annoying that the information I was getting kept changing and now all of the paperwork and contact information goes through who was supposed to be the cosigner. -Unlike what was in the description online, the car had a broken grill, severely scratched mirror and a headlight out. The salesman agreed to take care of the light, but I had to follow up several times with him. After a month of waiting, the blinker is now not working and the trunk is leaking water. I was finally able to get an appt. to have my car fixed and was told Tonkin would take care of it. I just drove 30 miles out of my way to be told from Tonkin that I need to go to a Kia dealership instead, and that if they were to fix it they would charge me. -It also would have been nice to have known that Central Sales was closing instead of avoiding my service, especially since the Salesman originally offered to have the light fixed. Although I got a nice car for a good price, I will never again go through this company.
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A Private User
Although I was not in the market for buying a new car, I had a castrophic event that happened to my vehicle. Ron Tonkin is a client of my employer, so my co-worker contacted Steve, who referred me to Stacy at Central Sales. That was the best referral I could have gotten. Stacy was very helpful, friendly, and attended to my needs immediately. I showed her exactly the car I was in the market for and she ended up getting me that exact model to test drive later on in the week. Within a week, I had signed my papers, and had a new vehicle brought to my work establishment. She also was kind enough to pick up my car to get the tinting and clear bra done. Ben and Bryce were great as well. They were honest and upfront and not trying to attempt a sale, but rather gave me their personal advice on my decision making. I would highly recommend going through Central Sales rather than a dealership. They are very good people!
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Steph Catt
Central Sales was the easiest and fastest car buying experience I have ever had! I will never go back to the other way of buying a car again, or let anyone I know go anywhere else besides Central Sales! The best part of this was that I didn’t have to go to a dealership. Stacy brought the car out to my work for me to look at on my lunch break and once I decided I wanted to purchase it, she took care of the rest. She took my information and had all the paperwork ready for me to sign when I came in after work. I was in and out within a half hour and drove home in my new car! Easy as could be. I didn’t have to bargain, I wasn’t pressured, rushed or taken advantage of. This whole process was so easy, convenient and even fun! I would recommend Central Sales to anyone and everyone!
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A Private User
Central Sales was amazingly helpful in getting the car I wanted. Stacy, Ben, and Bryce were all wonderful and knowledgable about getting the car the was best for me. As a first time car buyer, I was wary on going to a dealership. They complete took that out of the equation and I dont know that I can ever have the same great experience. I would recommend them to anyone looking for a car or even interested in getting one. Stacy was able to find the car I wanted right away and didnt mind the multiple test drives I took. Ben and Bryce were both upfront about the financing. I appreciated dealing with people who were interested in helping me make the right choice and not just a dollar. I couldnt be happier with my new car either!
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A Private User
A few weeks ago, I contacted Bryce about getting a new Toyota Venza. I told him what I was looking for, and within a few hours he came up with 3 options. The next day I told him which one, but wasnt sure if I would buy, or lease. Bryce quickly worked figures for me both ways. Then within 24 hours, paperwork being done over the phone, my new car was delivered to my home. Talk about taking the hassle out of going to a dealership. I did talk during the week with Stacy, and Ben. All were quite helpful. The car is great and I look forward to referring some friends to Central Sales so they too can have an enjoyable experience. Thanks Bryce!
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Ana Chaud
This is my 3rd time buying a car from Central Sales, and it has been a consistently amazing experience every single time. I have finally overcome my fear and anxiety of purchasing vehicles. As a single woman, I have always dreaded the thought of going into any dealership, negotiating price and dealing with the car salesmen pressure. This service has been a dream come true for me. The convenience alone would be worth it. But trusting the staff and knowing that I got the best deal without having to bargain, makes this service indispensable for me. I am a customer for life.
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Jason Kemmerich
Central sales was fantastic! They are honest and no pressure (two truly unique qualities in the car sales world). Stacy was so very patient through the entire process with our family and followed through on every little detail. The best part of this process was not wasting endless time at a dealership! Everything was explained clearly and the team was very quick to respond to any and all questions we generated. In the end Stacy tracked down exactly the SUV we had been wanting and got us a excellent deal too. Thanks for all your hard work~
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Debbie Wells
Tonkin central sales has the best customer service. I recently had my car die on me and was in the market for a used one. I contacted Tonkin Central Sales to get the process started. I looked at a lot of cars and thought I had settled on one. Christopher Mueller the sales associate I was in contact with not only got me an amazing deal, but showed me the same car I was looking at in better condition and less miles. Christopher Mueller made the whole process hassle free and out the door quickly with a beautiful car.
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Matt Poorman
I just purchased a 2005 Toyota Camry from Tonkin Central Sales without ever seeing a dealership showroom floor. I did it all literally from the comfort of home. They brought the cars I was interested in to me for test drives, and, once I decided on the Camry they brought the paperwork to me with the car all gassed up and ready to go. I didnt really know what concierge car sales was before this experience, and I will definitely use this convenient process again