Broadway Ace Hardware
| Category: | Hardware Store |
| Address: | 228 NE Broadway St, Portland, OR 97232, USA |
| Phone: | +1 971-266-8479 |
| Site: | broadwayacehardware.com |
| Rating: | 4.1 |
| Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM |
Location
Photos 1
Reviews 6
RO
Ronnie James Harkness
I love going into my neighborhood Ace Hardware that is always meticulously clean and well organized and full of seemingly attentive staff members only to find out that their interest in me is because they believe I am stealing. A few days ago I visited this location for all the positive reasons I stated above, doing some shopping for miscellaneous items, and always acknowledging the staff members when they asked if I needed help but not needing it, when suddenly the associate Zach quite aggressively asked me to empty the contents of my right pocket. Confused I said "what?" to which his face got visibly more angry and repeated the same request. Confronted with the absurdity of the notion that I was stealing and the sheer audacity for him to accuse me I could do nothing more than laugh and reply "no". He radioed his immediate Supervisor Im guessing, if I recall correctly: Emma. I asked the formalities for this process since they accused me of stealing and I had no intention of complying with the infringement of my personal rights to those with no authority but I also had no desire to waste the time of the Police but if thats what it took for me to protect my personal rights I was willing to wait. They decided not to continue with their accusation and needing to shop more I requested the Supervisor Emma to direct me to batteries. There I revealed the item Zach was so sure I had stolen was my cellphone with nothing else and allowing her to search the entire contents of my backpack and she declined. She then informed me it was she who told him to watch me to which I was even more shocked and then she walked away telling Zach who accused me not to worry about it. I was really pissed but really needed to buy the items I had compiled in my hands as well as a few others and so I did so and left. Its the lack of the acknowledgement that an apology was due to me from both Zach and Emma that really hinders me from ever spending money at an Ace hardware again and gives me reason to influence all of my family and friends to choose any of your other competitors. I truly hope my concerns dont fall on deaf ears and hope no one else visiting this location in their weekend work clothes gets the same treatment ever again.
AI
Aimee Chiles
The folks at Broadway Ace are quite helpful. Bring a photo, diagram or measurements for best results.
AN
Andrew VanVlack
Well stocked, well kept neighborhood hardware store. Staff is always willingly helpful and friendly.
EL
Elliott Daggett
Lots of staff support and a beautiful space (for a hardware store that is)
AL
Alan Guillen
I enjoy the playful rain canopies on the exterior entrances.
RY
ryan pohl
Home cheepo can suck it