Monster Textbooks

Category:	Book Store
Address:	9110 Barker Cypress Rd, Cypress, TX 77433, USA
Phone:	+1 281-463-7179
Site:	monstertextbooks.com
Rating:	3.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–3PM Closed Closed

Location

Photos 6

Reviews 12

John Doe

Be aware that any transaction requires your drivers license information typed into their computer system. Employee stated to that they keep a costumer database for promotions. They will not let you purchase anything without your drivers license number. NOTE - Your drivers license number is very important. If you give them your drivers license number along with your credit/debit card information, it could be hacked and used to open fraudulent accounts and Monster Textbooks would not even know when it happens. Just like when Target and Home depot computers were compromised in the past. This happened to me and if you value your credit score with all 3 credit bureaus you will do business elsewhere.

Doris Bennett

I was pretty surprised at how empty the store was! The back room is full of text books of course, but the front lobby would be really great to shop for pens,highlighters,post its etc. They also sell scantrons, I wish I noticed some blue books or green books as well! The staff was really friendly and selling back my book was painless! I plan to purchase my text books from them in January as well. They rarely answer their phone, so just stop by for any questions. Its literally across the street from the colleges entrance. I got back 20 bucks for my HUMD book, not bad at all!

justin perez

When told I purchased the book the employee rented it to me instead. He did not tell me nor did he put a sticker to signify it. As a result I was hit with a large late charge which resulted with my bank account being thrown into the negative. The manager was rude over the phone and refused to acknowledge the possibility of his employees mistake until I proved it to him. Manager stated "just bring me my book and Ill give you your money", but he didnt. He then stated itll take UP TO 24 hours, it didnt happen. So thank you Monster Textbooks I appreciate all of this.

Rachel Reeves

When getting the books I had no issues. Now returning on two different occasions I had girls with major attitudes. My books had no problems nor do I ever give attitude. They dont even greet you or smile. You want business then treat customers better. I would rather pay full price than give my business to people with attitudes!

S Ray

Better make sure they record every little spec of damage when you first get your books from them. I was just charged for water damage on a book that literally never left my backpack the entire semester. Extremely inexperienced & unprofessional employees.

Brenda Castaneda

THIS WILL BE FIRST AND LAST TIME TO PURCHASE A BOOK HERE. LIKE JUSTIN PEREZ SAID, THE MANAGER REFUSES TO ACKNOWLEDGE HIS MISTAKES AND WAS BEING PLAIN RUDE AND SARCASTIC. . VERY CLASSY

A Private User

Very nice staff, never a long wait the girls that work there are pretty fast and knowledgeable. If your not sure on what books u need they will find out for you.

Brittney Gonzalez

I have never had a problem here, until today. Red-Haired girl had AWFUL customer service.

Bui Nhan

worst customer service ever!!! manager needs to be fired! staff needs training.

Michelle Lindgren

Seemed very nice. Provide a needed service to college students.

Mary M

Friendly, kind, and helpful. Good quality books.

Fatima Espinoza

Nice staff