Cadre Cycle

Category:	Motorcycle Dealer
Address:	11121 Deerfield Rd d, Blue Ash, OH 45242, USA
Phone:	+1 513-522-7300
Site:	cadrecycle.com
Rating:	4.9
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed

Location

Photos 100

Reviews 13

Eric Holm

this excuse of a bike shop is a joke these guys were horrible about customer service they got an attitude with me and told me I didnt know what the hell I was talking about when simply it could have been explained in English to me instead. I should of known the second I walked out the door not to leave my bike with these people, as I was walking out they were bringing in cases of beer to the fridge in their "shop". not saying drinking is why they ruined my bike but leads one to think. I took my bike there and they said it would be ready the next day for sure, 2 weeks later the bike was still not ready and it was a simple small job. finally got the bike home after the third week, started it up and the same exact problem was there as when I took the bike to them. On top of this these guys ordered parts for my bike but forgot to order the gaskets. these assholes put my bike back together with rtv sealant on the head and ignition cover and the bike leaked all of its oil out within minutes. THERE WAS NO GASKETS ON ANYTHING THEY OPENED when I got the bike back it was all rtv sealant!!!!!!! I called the shop up to see what the hell they were thinking and they denied putting the bike back together with the RTV sealant. finally I talked to the guy who actually did the job at cadre and he admitted to using rtv sealant. I RECEIVED NO REFUND hope this lesson learned can help you out dont use this shop they dont know what they are doing these guys are a joke.......................

mike reichwein

First off let me start off by saying that theres a Moto Guzzi dealership much closer to me (I live in central Indiana) than Cadre Motorcycle in Cincinnati, however, I would rather deal with the extra time to get there to deal with Enzo, Rob, and Dave. I recently pulled a bonehead move and took my bike back to them. I thought the issue was something wrong with the V7 Stone I bought from them. There was nothing wrong with the bike, there was something wrong with me. Even though there were slammed with business they found the time to fix my mistake and they did so with no attitude. I have been around bikes for the majority of my life and have dealt with a lot of dealers and mechanics but I think I can finally quit looking. Again, if youre considering buying a bike or need parts or service give the people at Cadre your business. You wont be disappointed.

ep s

Since they started this shop, the guys at Cadre have worked on my Japanese, British, and Italian motorcycles. They have always done excellent work, been cordial, thorough, prompt and professional. I would recommend them to anyone but especially those of you with older bikes that dealerships are inclined to turn away. Even if you were to find another shop with lower hourly labor rates (I havent kept up with that), I bet these guys will get the work done more quickly and consequently with a lower overall bill for the work. I have the utmost appreciation and respect for private shops like this that help us keep our older bikes on the road and running right.

A Private User

I highly recommend these guys, and I DONT do face buk! I am in the process of restoring a 1972 Eldorado from barn-fresh to running condition. I could say that Im doing that, but its the quality technicians at Cadre that are making this ten year dream possible. Cadre has helped me locate parts, redesign the ignition, isolate the compression loss(!) and move forward thru the 100s of steps needed for restorations. Plus I get to see some of the other bikes being worked on from the Cincinnati area, man, computer technology is integrated everywhere! Stop by and see for yourself, its a good spot.

Thomas Acciani

I took my honda shadow ace 750 to them to get some work done and I couldnt have been happier. Enzo talked me through everything that needed to be done, and was very upfront with estimates and the time to get the work done. When I went to pick up my bike, Greg took the time to explain everything they had done and even took the time to walk me through some things for future maintenance. Their customer service was excellent. I will be using these guys again if needed, and I would definitely recommend them to anyone.

Faisal M

I have only communicated with Cadre Cycle through e-mails and phone, and their customer service is absolutely top notch. Enzo was very friendly on the phone, even with his e-mail replies. The whole Cadre Cycle crew just seem to be amazing people. Their prices are very competitive and among the lowest in the U.S.A, dare I say THE lowest most competitive prices in the U.S.A. If I had a bike here in the U.S.A I would absolutely pick Cadre Cycle as my number one go to shop for parts and service.

Joe Middelberg

I live out of state and always need parts for my sport bike. Cadre Cycle offers great service and friendly communication. They are always fair and honest when asking and getting part prices and shipping cost. I will always come to them first for my part / gear needs, and they provide great support on trouble shooting (even over the phone). Good team, always happy to work with them. -Joe

Curt Edwards

Outstanding shop, great people, just bought a classic Moto Guzzi and couldnt be happier with the deal and the way I was treated. Highly recommend these folks. Their service staff can handle all your regular bike service needs, and is highly capable of helping with that old vintage bike or even a complete restoration. Check them out. One satisfied customer.

A Private User

I have know and worked with these guys for 10 + years. I have a 1984 Guzzi California II and they were VERY helpful in helping me make my decision on the purchase and the upkeep of this bike. I have many friends that have used Cadre and have all had great experiences. Parts, service or if your looking for a bike, I would give them a call.

Bill Wood

I bought a BMW R1200C from Enzo yesterday and I wanted to comment on how nice he is and the rest of his crew. They are very knowledgeable and were very helpful. I would recommend Cadre Cycle to family, friends and just those I met while riding. Kudos to Enzo for being a standup guy. He has a customer for life!

canucksvt

Nice shop that has real enthusiasts working on bikes. I have had 1 Italian and 2 Japanese motorcycles in for basic maintenence as well as more intrusive service work and have been happy with the quality of work, professional courtesy and dedication to small details that my bikes have received.

Rick Klepinger

These guys absolutely KNOW BMW! They are reasonably priced and honest! They even took money out of their own pocket by telling me what work would be covered for free under a warranty exception if I took the bike to the BMW dealer in Columbus. These guys are my dealer for life!

Steve Pope

Friendliest and most honest dealer Ive ever worked with. You can tell theyre all great people who love what they do. They made me a solid offer on my trade in, allowing me to walk out with a new v7 racer. Great experience; great bike - I couldnt ask for more.