Ryan Chrysler Dodge Jeep

Category:	Car Dealer
Address:	1212 2nd St W, Williston, ND 58801, USA
Phone:	+1 866-279-7829
Site:	driveryan.com
Rating:	2.2
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–5PM Closed

Location

Photos 55

Reviews 16

Debra Kaufmann

Unfortunately we had to take our daughters 2013 Ram 1500 to this Ram Dealership to fix an issue with the engine. We left the truck, which was not running well, with the hopes they could fix the problem. We were contacted at 5:30pm (after hours) with "the technician could not duplicate the problem...maybe tomorrow" I had already had a lengthy conversation with the service guy....we were in a dilemma because we needed to drive back to Oregon...we needed the vehicle to be repaired so we could leave. He assured me they would take care of it. Well we found out they put a diesel mechanic to work on her V6 Gas Engine and since the engine light was not on....they charged us $$$ to hook it up to their computer,,,with no problem found. We wasted an entire day of frustration to only be charged for "Can not duplicate the problem" The instant my daughter turned the truck on it demonstrated the "PROBLEM" she grabbed the service guy and showed him the problem....he acknowledge that the truck was not running right....bring it back on Friday and they would look at it again! She wrote a lengthy email to the Service Department "Manager" and NEVER received any answer. The GOOD news out of this ridiculous ordeal we ended up taking her truck to Sidney Montana and they REPAIRED her truck! They also were amazing with their customer service and treatment of us. NOTE: If I could I would rate Ryan Motors a (-) number I would.

Lori Wright

We recently bought a brand new Chrysler 200 and unfortunately before we even had put on 200 miles it quit on me when I was driving it. Of course roadside assistance takes it to the nearest dealer which was Ryan Dodge in Williston. When I called the first time and asked how long it would be the service guy told me his first appointment was about 10 days out but he figured he could work it in before then. After the 10 days I called and they still had not had a chance to work on it. After a few more days I called again and he said he would have a tech look at it that Friday. I called the following Monday and he said his tech brought it into the shop but got called away on family emergency. Gave them a another day and he said his other tech looked at his but couldnt figure out the codes and now that tech left for training. My son needed the car to take it to college so we ended up hauling the car to a dealer on the eastern side of the state who fixed it that day as it was simply a blown fuse. When we picked up the car the inside of the car was filthy dirty. There was dirt all over the back seat which they had no reason to even be in the back seat. The drivers door panel was filthy dirty (I have a pic and if I could post it here I would). I know where I WILL NOT be taking a vehicle again.

Chad Dietz

This is by far the worst dealership service department Ive ever visited. These guys are looking for any reason to not perform work under the factory warranties so they can charge you their outrageous shop rates to preform the work. Then, once they convince you that your factory warranty is "void", they want to charge you those ridiculous rates for doing absolutely nothing. $76.00 to listen to the blower motor make a horrible whining noise and tell me it needs replaced. Save yourself the money and take you business somewhere they place the customers best interests above the manufactures interests .

Chris Birdsall

Took my 2005 keep in for recalls they fixed the recalls and said I had a bad o2censor my jeep ran fine even with the bad o2 censor I told them I had a brand new censor in my center console they replaced the censor for me I payed 356 as I pulled out the lot my jeep lost all power and ran like it was going to stall when I parked they said my o2 censor was bad dont make sense that it ran fine with a bad o2 censor when I drove in but when they replaced it it ran worse even though it was the same error that it had when I got there

chet rhoades

The worst and most incompetent Dodge ram service place I have ever been to and I have drove dodge ram all my life I have brought my truck there on three separate occasions for the same problems and they always charge me to diognose it but never fix it I am fed up with it and will never bring it there again.

Steven Skripsy

Came in to get an oil chance with no appointment and they worked me in even though they were 2 weeks out from scheduling anyone in. They also replaced a air filter and fixed my poor gas mileage. Just recently I was having tire issues and they had me bring it in free of charge. Great people and good service.

Paige Briscoe

Dont waste your time. We set up an appt to look at a vehicle. We get there and it takes them 30 min to figure out the vehicle is not even on the lot! We sat around for an hour while they rudely ignored us and tried to lowball us on a trade. Not very friendly service at all. Would not recommend to ANYONE.

Becka Webber

Husband went today to look for a truck. These guys wouldnt show him anything under 30k. When ha asked they said they dont have any trucks under that price. I went on their website immediately and guess what? They have several trucks under $30k. One for $16k that we might have been interested in.

Wanda Hansen

Best car dealership in Williston! Once you have owned a Honda there is no going back! There is nothing else that even comes close to the performance, price, gas mileage, etc.. Stop by Ryans and ask for Ron! He will not steer you wrong and will give you the best deal possible!

Adam Koenig

Horrible, sat on the phone on hold for 30 min. I ended up driving a cross town to there shop before they answered. Our jeep Grand Cherokee backup camera goes in and out. We picked it up and they said its working fine now....but its not. Still freaking goes out.

Taylor Woodbury

Was asked to leave the dealership because of a bad experience previously with Ryan motors that occurred over a year ago, went in willing to give them another try and they apparently hold grudges like highschool girls, hats off to you fellas.

Sarah Bussey

Great experience! We were first time car buyers and had no credit and they were very helpful! Marco was an awesome sales consultant and helped us find a great car! The finance gentleman was also very nice and went out of his way to help us.

Kristan Smith

Terrible. Have a misfiring cylinder and the next opening to have it looked at is three weeks out. The man helpfully suggested I drive my misfiring vehicle to Montana. What a joke.

jeff weaver

Owners, managers, employees should be ashamed of this joke of a dealership. The terrible reviews are well deserved. Youre better off letting a toddler try to fix your vehicle.

Kierstyn Glover

Service manager is an ass hole and the parts and service Office people have attitude problems. Never going to them for any of the problems with my jeep ever again!

Nancy Kent

I bought a new vehicle here. They gave me a great deal, and took my trade in. Everyone was super friendly. I would definitely buy a vehicle from them again.