Cold Stone Creamery

Category:	Ice Cream Shop
Address:	4501 15th Ave S #109, Fargo, ND 58103, USA
Phone:	+1 701-365-8515
Site:	coldstonecreamery.com
Rating:	4.1
Working:	11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM

Location

Photos 64

Reviews 35

Kailynn McIntyre

The girls who worked here are rude and dont pay attention to the customer. They made my sisters smoothy wrong so I went in and asked them to make the right one and the workers had a fit. I have worked at cold stone and the number one priority is the customer and the customer is always right no matter what. Customers dont deserve the attitude. Treat the customers right or dont work there. Also, I ordered a like it and it was over portioned a lot. They didnt even bother to put it in a bigger bowl. Short shorts are also not supposed to be worn. Please dress professionally. I do not plan to return to this cold stone.

Justin Libis

I dont know if we came on a bad night, but the service was horrible. The employees were unfriendly and did not want to be there. Ice cream was melting in the display case and everything was very dirty. All of the counters were dirty as well. The open sign was also on around 9:20 but when we came back ten minutes later it was off. Clearly they did not want to be bothered. Probably wont be back for awhile.

Karla Fredricks

Having a Cold Stone Creamery 20 minutes from "home", the Fargo location was a HUGE disappointment; a minimum of 6 people behind the counter - not ONE even pretended to like being there; as another reviewer stated, ice cream was melting into other flavors - store was dirty - one member of our group refused to eat there based on the display case. Sad sad sad.

linda schatz

Although the ice cream is great, we have seen a significant decline in service. Staff is sullen, barely acknowledged our presence and moves very slow. Would recommend the management staff considers additional monitoring of weekend and evening staff. Maybe its time for some other ice cream options in Fargo.

Adam Knutson

Love the ice cream. If they force the workers to sing I would lower my rating to a two star. No worker should have to do that. My persona favorite flavor is "coffee lovers only" and its great. No complaints here except for the singing potential.

Spencer Jackson-Metcalf

My dear friend asked for gummy bears in her ice cream but not only did she get 5 GUMMY BEARS, she didnt even get the ice cream she asked for. It was completely and utterly horrible service. The watermelon sorbet was good though.

Kaarina Freitag

Their product is great as always but the service was seriously lacking. The couple of times Ive been there great service so probably just a bad apple. They could use a order/pick up window to stop some confusion.

A Private User

The guy named Kris! He makes the fattest bowls loading them to max compacity with your favorite toppings... Tip him and hear a voice better than being at a Justin Bieber concert! Hands Down Emplyee of the month

Paul Young

The ice cream is great, but the employees need to be trained to clean. There restrooms were dirty, the tables were dirty the floor was dirty and the trash cans full.

Theresa beckmann

Great ice cream and sweet options good price fast service clean environment. However the employees I thought could have been more friendly and helpful.

Bella Lopez

Awesome ice cream and toppings. Horrible service. Chick didnt smile once, and really seemed like she hated her job. Need new workers.

Alexander LaDuke

The ice alone gets 2 stars. The employees on the other hand have been mediocre at best everytime I have gone in the past few months.

Kyle Nordick

Best ice cream chain! No designer flavors like the one off stores but who can resist cake batter ice cream!

Cory Michels

My favorite place to get a shake. Great selection of ice cream flavors, and mix-ins. Summer time must!

Robert Mayers

Same as any other Cold stone. Great ice cream with a large selection of flavors and toppings.

Katie Hogan

Always friendly and have great suggestions if you are wanting to try something different!