Category: | Auto Parts Store |
Address: | 2223 S Main St, Wake Forest, NC 27587, USA |
Phone: | +1 919-554-8023 |
Site: | autozone.com |
Rating: | 4.4 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM |
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Jonathan Monroe
Zack Dargatz has been such a great help for us today on 08-13-15! He is a valuable asset to the Wake Forest AutoZone and I hope he gets recognized for how well he provides such great service. We spent a good 30-40 minutes going over the situation and making sure nothing was left out. He was very patient with us and is very knowledgeable about the parts we were looking for and went out of his way to make sure we got EVERYTHING we needed at the fastest way possible. He took the time to even go outside and look under the car to verify the situation and at the end when we could not order a certain part that we needed, he had then printed out a list for us with the part numbers, so that if we did come back later, we wouldnt have to go through that whole process again and we could check with other stores in the area if we had to get them today. So, I could tell that he was looking out for our best interest and trying to save us time and money! Even though we ended up ordering through someone else who happened to have all of the parts, I made sure that the price was matched with AutoZones lower price as that competitor was higher in cost! If AutoZone had that one part, we would have ordered from them instead. It was a manufacturer stocking issue, so it was not AutoZones fault nor any of the employees. Because of this experience, I will NOW be making sure that this AutoZone is the FIRST car place that I go to if I need parts from now on. So, if anyone has questions that they may not be getting answers from through other employees or from other competitors, just make sure to ask for Zack or if he happens to be out, try calling back later and asking for him. He will make sure you are well taken care of! Thank you again Zack for all of the information and help. You are awesome! A++!!!
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Dan
I went in for simple tool. The manager was extremely rude. While helping me, he got a call from a customer. He then walked away with out saying a word to me, pointed at another employee and said help him. He didnt even tell him what to help me with. I asked what was that, and he said it was a commercial customer. I was floored. I have been a customer for years, well not anymore. The guy was heavy set, bald and I guess the manager. It happened on 1/2/17 @ 11:30am
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Lloyd rawles
There good. Only reason I didnt give 5. Is iv seen them argue about returning items this is a up scale area and its under called for you better have prof and like to argue like you were in a third world country Im personally tired of hearing it every time I go in there was a old black gentle man with a cane almost gave him the money my self
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Jeremiah Pechin
I like AutoZone. It has better-than-average Parts, four usually the best price. Make sure that you read the reviews for all of the parts that you are considering, though, and make sure that there might not be an individual part that is bad. Also, make sure you do a lot of research on how to diagnose, replace your part, and replace your fluids, etc.
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Jihan Shareef
I havent dealt with every staff member @ this location but so far, everyone has been incredibly helpful. For instance, Mr. Mustafa absolute asset to Wake Forest AutoZone and I hope the managers know what how great their employees are!
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joseph germe
bought a battery 1 year ago and now its bad because they cannot retrieve it in the system the battery cannot be replaced. Understandable because they the only one that sell Duralast batteries.
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Travis Lemasters
They always have a solution for me. I had gone here for a variety of needs since they had opened this location, and had seldom left empty handed. Thank you.
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Zack Cochran
Theyre on par with other stores and they have good, competitive prices. Ive been here quite a few times and I plan on being a customer for a while.
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Ken Turner
Can sometimes be a bit crowded as it is on the main drag. But the people here are extremely knowledgeable and helpful! Great guys!
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George Nicholas
This is a great place. Some people needs to have a attitude adjustment.
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Jonathan Daniel
Very helpful staff. Loan a tool and free installion on certain products
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Michelle Chait
Incredible staff and service. I have become a loyal customer.
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Mary Jo MB
Very helpful, needed a new battery and Jared helped me out !!
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Stephan Leming
They had everything I needed.
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Mark Jones
Friendly, quickly service
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James Brown
Very reliable employees.
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Talha Salman
Great customer service