Category: | Auto Parts Store |
Address: | 3922 Western Blvd, Raleigh, NC 27606, USA |
Phone: | +1 919-828-4208 |
Site: | stores.advanceautoparts.com |
Rating: | 4.4 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
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Abid Shaik
My car battery died all of a sudden. I checked online and Advanced Auto Parts showed up on my Google search results. I have also noticed they install it for me if I purchased from them. I also noticed they give 20% discount when I purchase online. I went to the store after 30 mins. My order was ready store person wasnt friendly. I asked him simple questions like "I ordered online is this the best battery for my car" He was like I dont know I have to check. Even though he answered my questions his tone wasnt friendly. May be he is like that with all customers I dont know. Another employee David helped me install my Battery. He was very calm and friendly answered all questions and patiently cleaned my battery terminals and replaced it.
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A Private User
This is the only parts store (Western Blvd location ONLY) I know where the people working there actually do a lot of work on their own cars or seem interested in cars. They are nearly always helpful (yes, sometimes when it gets busy its hard to know what to do) and never, ever upsell you on BS fuel injector cleaner or other wastes of money. If you have a big project they will help you with the details and will recommend good solutions to problems you encounter. I do not go to any other Advance Auto Parts locations or their competitors - this is it for buying locally.
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Michael Gardner
Excellent experience. Extremely happy with customer service. I normally never give reviews but Janine was awesome. Super helpful the moment i walked in the door and concise in explaining what I needed and just very positive genuinely wanting to help me out and not just ring me up at a register.
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Jon Finez
I use these guys for all of our car lot parts and they are really great people. Brian and Glenn in the commercial side go above and beyond to always offer us great value and service!!! Give them a try and I am sure you will be happy that you did!!! Thank you Brian and Glenn!!!!
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Anne Leuthold
I went to this location for the free battery and alternator check because my car had issues starting. As it turns out my battery needed to be replaced. They did it in no time and even provided me with a discount. No unnecessary up-selling, just the facts. Awesome service!
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Jenna Slawson
BEWARE: I do not recommend using the "mobile mechanic" they recommend. They completely stripped my O2 sensors and ended up costing me a ton of money to repare my car. Go to a real garage. The Meineke near by is great.
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Charles Craichy
Clerks usually know their stuff. But sometimes service is slow, and they cant answer questions that they cant enter into the computer. I only come here because its close by.
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Tommy Mills
Even for a Advance Auto Parts store this place is sort of scroungy, people working on cars in parking lot, up on jacks, other than that I guess its okay.
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arid alvarez
I love this place, always come here to get parts for my messed up car. The customer service here is AWESOME!!! Been coming here since DAY ONE!!!!
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A Private User
This store is awesome! They are always willing to help me out. I took my car there to get the tires rotated and they had me in and out in no time!
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Steve Cash
Zach and the crew helped me out in my time of need. Their knowledge of cars and parts is unbeatable! Thank you for your help; you guys rock!
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Jimmie Terry
The commercial department here is top notch. Glenn and Brian get it done and always strive to totally satisfy their customers. Thanks!
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v
Battery swapped in 5 minutes at a fraction of the cost of the competitors. Nice people too. This is my new go-to auto parts store.
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Luka Esper
Very helpful staff, good prices on everything, and a variety of extra free services such as free code reading and loaner tools.
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K Fulbright
The guys who work here are genuinely helpful and always professional and polite. This is the best parts store in the RDU area.
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Sam Nolte
Everyone that Ive bought parts from here is knowledgeable and excellent at what they do. Highly, HIGHLY recommend!
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Biplav Acharya
Happy with the pickup order. Ordered online and picked up in half an hour. Very informative and helpful staffs.
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Giuseppe Suriano
They have everything if they dont they find it, they scan your car for free they also have a wide tool section.
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Nick Taylor
Very helpful and consultative. Free battery and alternator check - no unnecessary up-selling, just the facts.
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A Private User
Everyone that works there is very helpful, and have saved me many times from having to go to the mechanic.
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Shelia Bolden
I was taken care of immediately..wonderful service..love this place and I will continue to go there..
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Zachary Jones
The staff are pretty nice and helpful. Its currently being renovated so it doesnt have full stock.
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David Poff
Super helpful and always really reasonable prices. The people here really know their stuff.
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Adam Jarrell
Plenty of parts but staff is a touch too pushy trying to make sales and upsales.
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D. Alan Burnie
Autoparts store. Sometimes they have what you need, sometimes they do not.
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Jonathan Yiv
Everyone here has been nice and professional for my several visits.
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mohammad maroof
Very helpful staff, well stocked store and reasonable prices.
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Chris Veerabadran
Great customer service and great place to buy new car parts.
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Jonah Freedman
Good spot and generally helpful and knowledgeable staff.
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Lauren DeAlto
Wonderful customer service and an awesome store manager!
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David Schwager
Had my battery changed here. Great customer service.
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Frank Jetson
good place. they want to help you no matter what.
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Matthew Taggart
Excellent customer service. My go-to parts shop.
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Naim Zarif
really good employees...always ready to help!
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Sierra Stewart
Not enough staff to run the store efficiently.
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Regina Brown
Awesome customer service!
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Alexander Johnson
Great customer service!
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Mohammed Adnane ElKadiri
Good & nice Service
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Tongjie Chen
Knowledgeable staff.
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Kevin Curry
Fast freindly staff
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Dollveen Williams
Great information
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Jeffrey Layton
Excellent service
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Jorge Valero
Great attention
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Nick DeAlto
Best team around
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Hashmat Mohammad
Too expensive!!!
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valerie roberts
Love this place
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Patricia Dyal
Prices
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Sandy Mitchell
great
JA
James Kelly
Good
WA
Wanda Chavis
Ok