Advance Auto Parts

Category:	Auto Parts Store
Address:	1757 W Williams St, Apex, NC 27523, USA
Phone:	+1 919-363-4253
Site:	stores.advanceautoparts.com
Rating:	4.5
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 9AM–8PM

Location

Photos 18

Reviews 21

A Private User

One morning my car wouldnt start so I thought the battery might be dead. I called my mechanic and he suggested Advance since they install for free. So, I went to Advance in Apex.I stopped by and told the clerk that I thought my battery was dying and needed a new one. An elderly man sold me a battery for $96 and then I followed him outside and watched him install it. I was concerned due to his age but kept my mouth shut. How hard can it be right? I almost suggested that he test my old battery first but didnt want to offend him. Surely he knows what he is doing. He took my battery out and connected the new one. He said to try it out. I turned the key and got nothing. He suggested that maybe it wasnt the battery and that he probably should have tested it but since I told him I wanted a battery, he was trying to satisfy the customer and give me what I asked for??? Sounded like he was blaming me for this. He suggested it might be the starter and offered to get me a tow truck. I asked him to put my old battery back in and I would call my mechanic. He did this and refunded my money, still without checking either battery. When he put my old battery back in, I decided to give it a try and it cranked immediately. Now he thinks it is not the starter! I just told him I would let my mechanic figure it out. Took it to my mechanic and he tested the battery. Yes, it was almost dead. Now I had to pay for a new battery AND for labor. It cost me $174 and most of my morning!

Terence Chua

Was not sure if my battery needs to be replaced. So Will from the store was very helpful in checking if the battery was still ok. When it tested fine, suggested to diagnose the starter and charging system. Best of all is that its free!

Scott Jablonski

Im so grateful that the guy behind the counter was so knowledgeable and helpful! He made sure I had the correct pieces and knew how to put them in. He saved me so much money and headache!

Dereck Hamilton

I needed two things. One they didnt have, even though the web site said it was in stock. The other item was in stock. But the site said 8.99. When I get there. It was 11.99.

James Lee

Excellent automotive help/advice. Sometimes, the service is a little slow but that seems to be due to the employees taking the time to give in depth help to customers

justin cantinieri

They are down the street from me and I go there for every single tool or part that I need. The staff is very friendly and all know me by name

Ben Evans

The posted store hours are incorrect for Sunday. I just drove over in torrential rain to find they actually close at 8. Not cool.

Shonquella Terrell

Apex location was Awesome.!!! On the other I had to visit Louisburg location started off bad customer. I mean Very bad.

Mangal Prasad

Convenient location, great staff! I went in, and the staff is always able to give me good advice on what is needed.

Michelle McGhee

The staff was very helpful. Things are easy to find. Checkout was fast. No issues at all :)

Miguel Santiago

The technicians were polite and helpful in helping us diagnose a problem with our car.