Category: | Auto Parts Store |
Address: | 2117 S Main St, Wake Forest, NC 27587, USA |
Phone: | +1 919-562-5731 |
Site: | stores.advanceautoparts.com |
Rating: | 4 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
DO
Donnie Drew
Any time I go to Advance Auto in Wake Forest or Franklinton everyone there is great. Tony the manage of the Wake Forest Store is top notch and has a good crew working for him. Always have what I need. It bothers me to see places get bad reviews from disgruntled more than likely always disgruntled persons . I dont take much merit from negative reviews. Obviously it is a good company or it wouldnt be there any more. I will always get my parts from them. You can please some of the people some of the time and then there are the other ones.
MA
MaximumMik3
Drove all the way from Southern WV to see the Wake Forest fire works celebration and lo and behold, dead battery! These guys at Advance were friendly, fast and very accommodating! Even though a huge thunderstorm was looming in the distance Dan installed the battery like a boss! Michael was the man behind the counter and was equally friendly and helpful. Were considering moving to the Wake Forest area, and people like these guys are actually helping to make up my mind. When we do move, this will be my auto store of choice!
AL
Alex Eubank
My wife went in to pick up some brake pads for me. They tried to sell her the expensive type (which were more than 2x the price of the economy version), without telling her all of the options available. And they were very short and impatient, and when she sheepishly admitted that she didnt know a lot about cars, the attendant said "yeah. maybe you shouldnt be trying to play Marco Polo with this sort of stuff." Definitely very frustrating for my wife, and me. A necessary evil, since I needed the parts, but terrible CS.
DA
dan cc
Worst customer service. I went in to return a part for a return core charge. The kid working there refused to return it, he had a rude attitude and refused to look up anything about my car I asked him about. I had a coupon for $5 off $30 or more. Wouldnt take that. When I spoke to the manager at a later date he just said "oh Ill talk to him" didnt offer to take the core back or accept my coupon. I will never use advance auto parts again because of the fact that they would allow this to happen in their stores
RU
Russ Keller
Ive always had above average customer service, nothing to write home about and they have had about 90% of all the parts Ive needed. The prices are decent and there is usually a good better best selection when it comes to car parts. Best thing for me is its next to the American Pride Express wash which is awesome and free vacs.
ER
Eric Saffron
I had to patch up my tail pipe, and one of the clerks advised me against using a particular epoxy that wouldnt hold up to high temperature, rather than just letting me go ahead and purchase it. Additionally they let me test fit tail pipe adapters which was helpful.
JO
John Blair
Its ok. No special effort made to do anything out of the ordinar y. In fact, I was "dismissed" because what I needed wasnt listed. Thanks. For absolutely nothing.
AL
Alia Linz
The staff was a bit dismissive when we informed them that their google listing said they were open until 10pm yet really close at 9. Otherwise, no complaints.
MA
Marc Cunningham
Great employees who are very knowledgeable. Matt in particular will patiently take all the time it takes to find you the right part.
ST
Stefan Kowalewski
Helpful friendly staff. They provide expert advice and take the time to help answer all of our questions.
PH
Philip
Friendly staff and they always have online orders ready to pick up on time.
KE
Keith Barham
A lot of parts and free diagnostic checks. I have never had a problem here.
ZA
Zack Cochran
Theyve always had what Im looking for and they have competitive prices
A
A Private User
Great help at this auto parts store and next to laserwash.
RO
Ron Harrell
Good customer service and they know their products.
AN
Andrew Helsel
They were helpful and quick with assisting me.
KE
Ken J
Great service and knowledgeable people
BH
BH Powell
Knowledgeable staff. Many products.
TI
Tiffany Wright
The guys are always nice and helpful.
JA
James Reinhardt
They always have the parts I need.
JA
Jason Dickerson
Great service
DA
Darlisha Williams
Very helpful