Advance Auto Parts

Category:	Auto Parts Store
Address:	7093 Seminole Trail, Ruckersville, VA 22968, USA
Phone:	+1 434-985-3684
Site:	stores.advanceautoparts.com
Rating:	3.9
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–7PM

Location

Photos 11

Reviews 15

Scott Deane

I ordered headlights that I was told would be in the next day.I ordered them in the store and I paid in full. After 2 or 3 trips to the store, at least 4 phone calls to the store, and now 23 days later I am told by the same employee that took my money($60+) that they were never ordered because I received them they day of purchase. He also pointed out that I was also charged for a different item that was ordered but was unable to tell me what the item is or when it would be in. His original suggestion to me to fix the problem is purchase more lights. I insisted he contact the GM who without speaking to me essential said I was out of luck. It was explained to me multiple times that the inventory for that item was correct,...I can only decifer that means I must be a liar. I cannot think of any other reason their inventory would be explained to me multiple times. Not one time did anyone say "Im sorry sir well get you taken care of" or something similar. I did hear several times " Sorry cant help you". One employee told me and/or ask me if I was at the correct store 5 times. Luckily he only ask me if I ordered in store or online 4 times. So I am out $60 plus but the good news is I have some unknown item coming to the store for me at some unknown time. Very unfortunate. I have been shopping Adance my whole life. Now over $60+ I have lost a convenient place to shop and they have lost about 2 dozen customers.

AMINE Abidi

I just got in to get windshield wipers !! To find this old couple ( customers ) that told me theyve been waiting for 20 min while one of the employees up front looking at his computer , the other one is on his phone in the back . And I have no idea what the third one is doing !!! So I waited 10 min just wondering arround after the couple left with no help !! Now Ill walk out and never ever comeback !!

Gray Moon

I had to wait for many other customers, there were only two employees manning the store, and then to top it off I drove 35 miles round trip to get an online order that was not ready giving me more of a wait while they "picked" my part. If I had know I would have ordered the part locally rather than drive to where it was in stock. Had I not had an online order and driven so far already, I would have left.

michael carman

Love advance this is closest to home so most visted so they have everything u could possibly be looking for and offer great deals as for employees they suck very unhappy people and disrespectful and make u feel like your stupid and in the wrong if something ant right other then that superb

Josh Hege

Bought cargo straps here. The bright side: they had what I needed. The not-so-bright side: they costed about 3 times as much as something similar from Lowes. But then again I couldnt get as far as the nearby Lowes without strapping my load better.

Bryan Baker

Mixed feelings. I bought a replacement battery and love that they do the swap for you, but the tech on duty couldnt figure out how to seat my new battery and bolt it down and tried to send me on my way with it loose and only half in the pan.

Kevin Johnson

Mostly terrible service unless your a regular.... They never have what you need but can order it and it show up 2 weeks later after youve had to order the part somewhere else

Aaron Spencer

Great local.shop with good employees. Easy to get to when driving by. Take your old oil here for recycling.

Erica H

Great service, always willing to help you find the right and correct product for your vehicle

Brian Robinson

Easy in and out, returns are pretty slow, but they had what I needed and I will go back.

Sam Moye

I got some silicon for my trunk seal and it was great. Service was ok

jonathan reintges

Helpful staff that can get what you need

Jack McKeen

Sales people are awesome,