Related: | best buy riverhead |
Category: | Dodge Dealer |
Address: | 642 W Main St, Riverhead, NY 11901, USA |
Phone: | +1 631-727-1040 |
Site: | riverheaddodge.com |
Rating: | 5 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 9AM–5PM 11AM–4PM |
MI
Michael Moeller
I have been looking for a 2017 dodge challenger TA392 for a few weeks. I finally found one that I fell in love with at riverhead dodge in New York. I test drove the car and was hooked. I sat down with the salesman who goes by the name of Rocky. I was looking to lease the car for 39 months and buy the car at the end of the lease. Explained to him the buy out price is higher then what I was looking for and I would need to think about it. I returned two days later to look at the car again. I went inside to say hello to Rocky. Again I had told him my situation with the buyout price. He then offered me a 48 month lease through Chrysler financial. The 39 month lease was through Ally. The monthly payment on the 48 month was cheaper as well as the buyout. Immediately agreed to the price, gave $100 dollars to hold and check credit and signed the contract at the agreed price. I made the appointment for day and time to take delivery of the car. On the day I was to pick up the car I receive a phone call from Rocky explaining they had made a mistake and could not honor the price on the contract. The price per month had gone up $12. I cant believe they could do this to me. I had to refuse the new price and now I am without the dodge challenger that I was so excited to take home. I had also intended on dropping off my 2011 dodge ram to have devices the day of car pickup. Broken exhaust manifold bolts. Common problem with the 5.7l hemis. So not only did they loose out on a sale they lost out on the service of the truck.
CA
Carin S.
Always trust a family owned business!!! 3 months ago I was trading in a car and a friend mentioned Riverhead Dodge. After a lot of research and going to places with poor customer service, I decided to give Riverhead Dodge a try! I met Rocky and he was perfect. He wasnt pushy and he knew what I was looking for and made it happen within a budget. He didnt bombard me with phone calls once I left. All the paperwork was done during the week so I just had to show up again to sign papers. I just left the service department yesterday and WOW! My appointment was at 11 and I was seen right then and was out the door within 45 minutes. No need for a loaner car. Everyone was friendly and remembered me from a couple months back. The owner was walking around saying hello and it wasnt busy at all! Another great experience that Ive NEVER had at any other dealership. I will be trusting Riverhead Dodge with all of my future purchases!
DA
Daniel Waite
My experience with Joe & Rocky at Riverhead Dodge was perfect. They could have easily given up on my sale (I moved from the U.K. In October 2016) however their effort to persists in finding a way to secure the deal was great and was made up of persistence & patience. I leased a 2017 Dodge Challenger R/T Shaker and couldnt be happier! The atmosphere is family friendly and Rocky likes his banter so come armed with some whit & leave the emotion at home and youll secure the right deal! 6.4 Hellcat next! Cheers boys
JO
John Cerruto
Great sales and service departments. Ive purchased quite a few cars and trucks from this dealership and each time I felt like I was treated more than fairly. If you are searching for a mom and pop store experience where customer service and integrity still exists. Look no further! Stop in and ask for TJ or Rocky. See for yourself why I keep going back.
AM
amy bremner
Very nice experience for trading in an getting a new vehicle I will recommend to friends an family
JO
Joseph Sganga
I have purchased numerous trucks here. They are always fair in the sales department
JO
Joey McLaughlin
Awesome service department, highly recommended.
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Rich Silva
Excellent service! Very friendly.
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Douglas Schuster
The parts department is the best