Eagle Auto Kia

Category:	Kia Dealer
Address:	1320 Old Country Rd, Riverhead, NY 11901, USA
Phone:	+1 631-727-0700
Site:	eaglekia.com
Rating:	3.5
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 9AM–6PM 11AM–4PM

Location

Photos 29

Reviews 8

Bradford H Turnow

Eagle Kia of Riverhead was a great experience in buying a new vehicle. I was in the market for a vehicle and visited DOZENS of dealerships and looked at many different brands of vehicles. When I finally visited Eagle Kia, I met my salesman Andrew Platis. Andrew was a breath of fresh air. After meeting so many salespeople at other dealerships, I was really turned off by the high pressure sales tactics or the fact that you go completely ignored. It was one extreme or the other. I was also turned off by almost every dealership that I visited because all they did was bash the competition in terms of make and model or the dealership itself. Andrew took the high road and did nothing but praise other makes of vehicles and dealerships. It was so nice to speak to someone who was so positive. Over the course of several days, Andrew let me test drive several vehicles and was always there to answer any question and address any concerns I had. Not once did I get the usual "you should leave a deposit today" line from Andrew. He was also very accommodating to my two young boys and that meant a lot to me. He also encouraged my wife and I to look at any car we wanted to and to "tear them apart" if needed to help find the right vehicle for us. In the end, if I did not meet Andrew, I would have walked away from the buying process right now and tried again in the spring. I could not recommend Andrew enough. From beginning to end, Eagle Kia and Andrew were great. I could not be happier with my 2015 Kia Soul + and have zero regrets. Thank you to Eagle Kia and especially Andrew Platis for a great buying experience!

steve morgan

We bought a used Kia sorento from this dealershipOn 11/17/12. Our salesman Tony was great and we have no issues with him. Bill in the finance department is an outright liar. When asked what the total cost of the car would be with the warranty we were told $24,xxx and the monthly payments were right about what I expected them to be at that price. We signed the paperwork, and Ill admit we took Bill at his word and didnt fully look at the price breakdown for the car/warranty. Upon returning home and fully going over the paper work I see the real cost of the vehicle was almost $26,xxx. The dealership was closed at that point so we called on Sunday and left a message for bill. Bill called back on Monday and seems to remember every detail about our conversation except for when we asked what the total price of the car would be. Weve called and left multiple messages for the manager Joe to call us back and havent heard anything since speaking to bill on 11/19. If you choose to do business with eagle auto mall be sure you fully read everything your signing and dont take their word for it. As for me I will be sure to let everyone know to avoid this place when looking for a new or used vehicle.

Manda Marie

After a tire blowout less than 700 miles into my new 2015 Optima, I looked for my spare tire only to find it didnt exist. I called Roadside Assistance & they couldnt get straight what towing company was coming to get me. It was estimated that it would take less than an hr; it took nearly 3. Though this was Kia corporates issue, I was already ticked off when Riverhead Kia (Eagle Auto Mall) basically said they werent obligated to help me because I didnt purchase the vehicle here. I bought it in Conn., but live here. Even if I bought it at another dealer or moved, I should still get quality service. The car is so new it didnt even have plates on it, youd think they would have put them on? No. They did the absolute bare minimum. They even admitted on the phone they didnt understand why I didnt have inspection on it yet, but did they ask me if I wanted it done? NO. Simply put: This dealer doesnt know what quality customer service is. Dont bother going.

Mary Ellen

I found Eagle Kia online while looking for a lease with no money down. I filled out a form requesting info and pricing. Within the hour I received a call from Benjamin Meadows the internet sales manager. He was very friendly gave me ball park figures on my 2 choices of cars Yes over the phone can you believe it. I went to another Kia dealer in the area and they would not quote me prices until I test drove the car. I visited Eagle Kia 2 days later and did get a great deal on my brand new Kia thanks to the very kind and helpful service from Benjamin Meadows. Picked up my car the next day and was given the entire run down of the what and how to by Amanda. I would recommend if you are in the market for a new car

patty mars

My son and I had an excellent experience at the dealership. Our salesman Benjamin Meadows was professional,knowledgeable, courteous,thorough and went above and beyond and went so far as to look on a website for snow tires and rims, when my son was concerned about stock tires on the vehicle we was considering purchasing. He gave us a great price quote within minutes, and when we were ready to purchase the vehicle, he sent us to meet Jose lopez, who went through everything about out financing,detail by detail, from gap insurance to 10/100000 mile warranty, and what it "really covers". He was extremely patient and thorough as well. The experience was quick and painless. I would highly recommend this dealership.

Lisa Cardone

Im am utterly shocked at some of the negative reviews I have seen here. Im wondering if there are trolls at work because I have been dealing with Eagle Kia and Eagle Chevrolet for the past 6 years. Not only are they fair and accommodating, but friendly and honest. No high pressure sales. Even recommended purchasing a less expensive vehicle than I had wanted because the less expensive one was a safer choice for my daughter! The service centers are great and dont try to talk me into unnecessary work. I have purchased three vehicles from them in 6 years and they are my "go to" dealer of choice for new and used! Strongly recommended you do the same.

Sparkles 4814

I just bought a 2015 Kia Forte from Benjamin Meadows. He was awesome. I had been rudely treated at the local Hyundai dealership, and ignored at the Honda Dealership. It wasnt a matter of IF I would buy a car, but when as I needed to before winter. Benjamin knows what he is selling. His calm mannerism and excellent knowledge created a very easy transaction. With the help of his manager, Joe, I was able to successfully purchase a beautiful car for myself. I would definitely look for him if you are in the market for a great car buying experience. He is smart, successful, and very patient.

Colette Snyder

This is a great place. My dad and I went here today and we bought a Kia. The salespeople were so nice and professional. Everything went so smooth and fast. There were no surprises, everything was explained to us, and they were really looking out for my interests too! The sales manager, Joe Ghandhi, was the best ever. He took care of everything for us! I cant believe we were driving away in our new Kia within an hour! My dad actually wanted to stay longer and look at other cars. We will buy another car from this dealer within a year.