Category: | Auto Repair Shop |
Address: | 11 Vernon Ave, Mastic, NY 11950, USA |
Phone: | +1 631-878-3300 |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
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Hilary Doerler
I had believed John to be an honest mechanic until he intentially sold me a car that was in a major front end wreck and didnt say anything about it. He said the car was good, safe and that I could use it on trips up North. The first day using the car the engine light came on (they fixed it), the second day using the car the engine light came on again---this is when I had 2 other mechanics look at it. Very disappointed. I trusted John and even referred people there (I used him for years). He took the car back after some big wig called him but i never received an apology my guess is because he intentially ripped off what he believed to be some ignorant people and got caught... he has to be embarrassed. Lets also mention that when I returned the car John was nowhere in site, his right-hand man Elias was given the keys and laughed at me for basically catching them. Overall Neptune and owner John are dishonest, unprofessional and dont care who they take advantage of. It saddens me to write this--as I said I really trusted him.
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Kenneth Nowak
These guys are spectacular in every way! I left my 1997 Crown Vic with them for a complete engine replacement. They worked extremely efficiently and gave it all their effort. Much more work was needed on the vehicle than we all had originally expected, but they didnt hesitate to complete the job. In the end, the cost of labor was more than fair and the car now drives flawlessly! I am thoroughly impressed with this crew of mechanics! Thanks a million!
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stacy greco
I love these guys. I had my car at another shop and it never got fixed. I took it to Neptune and personally spoke to the owner. He was nice and went and picked up my car free same day I went in. He worked on my car and in one day I had my car back and running great. I would recommend them to anyone in need of auto repairs. Thanks again guys!!!!!
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Zach McDowell
I will tell everyone about this company. My car was stuck 20 miles from home after hours. I called and in less than an hour my car was on the tow truck. The driver that came to my rescue was polite and hard working. I will call then again for anything. THANK YOU FOR SAVING MY NIGHT!!!!!
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Jose Rodriguez
They say they specialize in European cars but the dont. Spent over $1100 for a bandaid which it should of taken the first time around to fix. I do not recommend this spot at all. I now have the same issue that they "said" they fixed. Horrible!!!
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Ben Hershey
Absolutely terrible, they will promis you the world and then fail to deliver any service what so ever, I cannot comment on the shop, but their towing service is absolutely awful if you want a timely tow or a tow at all dont depend on Neptune
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R Geiger
Services all my familys cars John and Domingo are very helpful honest and hardworking, also compared to all other shops i used they have the best price ! Call John for all your car and towing needs
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Jack Roberts
This place is honest. they make getting your car fixed, as painless as possible. These guys are GREAT !!! VERY FAIR PRICES !
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maki haynes
John and damingo are the best. No b.s!!! It took me alot of trial n era to find them but know thts the only place i go to.
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john Tufarella
go here for good prices free estimates and a lot of the time same day service check them before you go anywhere else
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Rivera Carlos
A great place to fix your and very accommodating with me drove my car to my house and test drove it with me
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Janice Flansburg
HONEST,HELPFUL IF YOU NEED YOUR CAR FIXED THIS IS THE PLACE
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Victor Torres
Professional and reasonable will recommend to others
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Samantha Rogacki
Truthful, fair and great service....
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JD Foster
so far , so good...
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Tina Nash
Rude