Bob Johnson 390 Chevrolet

Category:	Car Dealer
Address:	2780 Lakeville Rd, Avon, NY 14414, USA
Phone:	+1 585-991-6605
Site:	bobjohnson390.com
Rating:	3.7
Working:	9AM–8PM 9AM–8PM 9AM–6PM 9AM–8PM 9AM–6PM 9AM–4PM Closed

Location

Photos 15

Reviews 18

Bryanna Giannetto

Dealer part is great. Vehicle service is horrible. Ryan has great customer service but the other old guy is the worst. I got an oil change with multi-point inspection and they messed something up where my heater blower was making a very loud rattling noise. I called and brought it back in but they wanted me to pay to have the mistake that they made fixed, so Im obviously not returning for service there anytime soon. My family member had also got an oil change there the month before and they didnt put on the oil filter on all the way so oil was leaking slow and continuously from the bottom, which of course had to be taken back to be fixed again. Waste of time and money, I would rather have it done right the first time.

james woodruff

HORRIBLE! I paid 27,000 for a 2013 Chevy Silverado in mid April. It is now June 22 and I need 2 front tires and an alignment. The store manager said they couldnt help me. That I would have to pay for an alignment. They should of had that done when I bought it!!! I have been telling everyone I see not to go to Bob Johnston in Avon. They dont treat their customers right. I filed a complaint with the d.m.v. also. They need to get a new store manager. VERY UN-PROFESSIONAL.

Julie Pietsch

I was glad to see my salesman who sold me the car. He acknowledged me, and we had a nice chat. He asked me about the vehicle, and how everything was going. I dont feel like a number at Bob Johnson Chevrolet. Everyone was very polite, and I felt like my time was just as valuable as theres. I liked the waiting area, as I was able to sit and do paperwork and it was CLEAN. I love my new Equinox!

vickie decker

I just wanted to write in and thank service guys Mark and Ryan for a great service experience. I had a slow leak in a tire and they found the problem and fixed it immediately. They were friendly, polite and informative, explaining the issue and the steps they would take to remedy the problem. I was impressed by the handshake they offered and the courtesy they showed me. Thanks again !

Elisabet Butler

The attendant was attentive and very professional. He demonstrated genuine interest in making sure that the vehicle was in truly tip top shape for me to drive. He offered further assistance in the future to ensure that the oil and basic the necessities on the vehicle will continue to be met. I am very grateful. Thank you.

julie carman

I was very impressed with the Bob Johnsons dealership in Avon. Everyone there is friendly & helpful. Bill & Chris Masten are very knowledgeable. They made my vehicle buying experience easy & FUN! I will definitely recommend Bob Johnson 390 to my Friends & Family!

Sue Cooper

needed service on my equinox and it as going to take longer than expected, Ryan got me a loaner car so I didnt have to wait, wonderful experience, everyone was very helpful.

Sandra Bullard

Made an appointment for oil change & tire rotation. Took them over an hour. Waited in a freezing air conditioned room until I went outside to wait.

chris brogan

Took 2014 truck in for service and had a friend whiteness the techs beating the crap out of it on a test drive.. Not impressed at all....

Richard A. Marrapese

Love the follow-up service we got at BOB JOHNSONS 390 .THANK YOU Mr. Clayton St. John and Mike Litteer

David Fountain

A few of the salesman are extremely rude and disrespectful..very unprofessional in my opinion..

marty douglas

Good! Confirming prices. They have three dealerships to choose from.

Alexander Dykes

Fantastic costumer service, will never buy a car anywhere else