Family Auto Brokers

Reviews 4

BE

Bethany Krawec

I bought a 2005 Jetta GLS from this dealer about a year and a half ago. The car was fine on our test drive, so after discussing a deal where The owner would sign a paper saying that the car was guaranteed to pass inspection, he tricked me into signing a paper that said basically that the lemon law couldnt apply to them and we couldnt take them to court. I purchased it with the only money to my name $5400. As soon as I drove it off the lot and stopped at a red light the car was idling very low and was shaking. Automatically after, the check engine light came on. Everytime it rained the car would start misfiring and it was almost undriveable. Car wouldnt pass inspection, so we called the dealer to ask if he could do anything and he said no, that it was our fault for whatever reason. My uncle is a mechanic and literally spent hours trying to figure out what was wrong. There were 6 different codes on the car. Finally afterwards I would just drive the car because I had nothing else and no mechanics knew what was wrong, until 3 months ago the entire car just broke down and could not even be driven. After my uncle had the car in his driveway for almost three months we realized a slew of problems after doing a head job in the engine. The cylinder was dead, the rod punched a hole through the piston, which never even happens. The inside of the engine was leaking gallons of black oil and corroded everything. The engine was so rare we couldnt even find a cam that matched the head anywhere in the entire country. Finally I gave up and Im junking the car. Only getting about $500 from this car. I hope you realize if youre reading this how sad that is for a girl who finally saved up enough money to have a stress free life and I just wasted it all by walking through your doors. You are cold heartless people. I will never go to another used car dealer ever again because of this dealer.

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MA

markjabari

These guys are jokers, i wanted to look at a car but they kept talking about financing how they help people rebuild their credit. What kind of a used car salesman doesnt allow the customer to look at the car? One look at a customer and youre already talking about financing without showing them your product. Not everybody is looking to finance, i had cash and i would have paid cash. They probably get very desperate customers so their customer service is worse than mc donalds. Terrible customer service just terrible

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A

A Private User

This car dealership is nothing more than smoke and mirrors. It is not buy here pay here because they sell your car loan to another company. The warranties are extremely limited and they promise to fix things but dont come through. Harvey and Mike are swindlers and will screw you with no vaseline

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AL

Allan Pomerantz

dont waste your time or money this guys are the worst they sell you car and 99% of the its in the shop and when u want to give the car back they even want to give your money back

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