One on One Bicycle Studio and Cafe

Category:	Coffee Shop
Address:	117 N Washington Ave, Minneapolis, MN 55401, USA
Phone:	+1 612-371-9565
Site:	oneononebike.com
Rating:	4.2
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 9AM–5PM 10AM–3PM

Location

Photos 58

Reviews 8

A Private User

Rude, poor service, over-priced, and not a place for novices and/or women. These people are not interested in getting more people into biking; theyre more interested in its elitism. When you first walk into the store, it has a pleasant ambiance. But as you move towards the back of the store, and you check out the price tags and the clientele, you realize this place is only for what I imagine as wealthy, hipster biker bros. Even for my boyfriend, who is not a pro, but a seasoned and knowledgeable rider, the staff were rude and condescending. This is not a friendly space for women who are looking to get into biking. When I finally reached the back of the store with my boyfriend, we were asked curtly if we needed help, and when we said we were looking for second hand bikes, we were directed to the basement, to their "junk shop". We read a really condescending rule sheet, which included having to pay for any service down there, before descending into the junk shop. Most of it is indeed junk, which includes a heap of usable and destroyed bikes mangled together. Why would one do that to perfectly usable bikes? When we finally reached the bikes that were half way decent and my size, we asked one of the employees how much it would cost. Less than my budget and it was a great ride, but not worth it. It was obvious they had done no work on it, and were not about to. They asked if I wanted it, and I said thanks but no thanks and left. I will never enter that store again.

A Private User

I just posted this same review on Facebook. I also recommended One on One to a co-worker today at the office. One on One Bicycle Studio has got to be one of the best, if not the best, bike shops in Minnesota, maybe the entire Midwest. I stopped at One on One on the recommendation of a riding partner, and what a surprising breath of fresh air. I had them re-gear my bike with a new freewheel and chain. Parts very reasonable cost, labor was so little I could hardly believe it. Got the parts and work done for a little over $75.00. Also, the guys at the shop are so friendly and helpful at finding the right parts after they talk to you and find out what you are wanting from your bike. If you dont have a regular bike shop I highly recommend One on One. I live 47 miles (by bike, 45 by car) out of Minneapolis and One on One is becoming "my bike shop". I commute in via bus with my bike, ride it over to the shop for service, leaving it overnight if I have to is not a problem. I just had my bike service done on Tuesday, April 3, rode back to the bus stop and it seemed dialed in. Just went for a ride tonight, April 4, about 17 miles, WOW, One on One is great. My bike was really awesome to ride with the taller gearing, more speed, and the shifting was super smooth. If you need bike parts or service, you should really give One on One a try!!! Mike thanks so much for all your help, Joe

William B. Roberson

This shop provides awesome repair service, no doubt. I recommend you ask for Reedy for a fix up. They are great at giving tips and they will do their best to help you, but you have to get their attention first. In my experience, theyll take care of you, but you might have to wait in line. They go above most other shops in the city for what theyll diagnose and do without charging you, e.g. free air, fit you to your bike, tighten spokes, new valve cap, etc. The small stuff. They will sometimes stay open late for you. I take a detour to downtown instead of going to shops by my house because these guys are better. And so are the mochas. The biggest downside I have are the prices. They should definitely reevaluate how much they are charging and what they sell. Thats what keeps me and Im sure, a lot of others at bay. Also, downtown is midpoint for me and I dont mind hanging out while I get my bike looked at. The people are friendly. However, I can see how the atmosphere, isnt going to be for everyone -- especially if guys (not staff) are drinking midday.

A Private User

Ive been an avid Minneapolis cyclist for the past few years and honestly stayed away from One on One due to their reputation for snobbery. Until last winter Id never set food in the place, but after a rather eye-opening experience at The Hub (treated like an a-hole for interrupting a personal conversation behind the counter, never asked if I needed help, rude when I was rung up) after so many positive, helpful interactions I decided to give them a chance. Im glad I did. Ive been back many times since, they can run hot and cold, but theyve always been helpful and very fair with their prices. They are great business for the community in general, but an amazing one for the bicycling community and culture of Minneapolis. They sponsor a lot of events, a ton of rides and miscellaneous as well, giving away bikes, parts and gift certificates. Theyre just people working there. Ive had great and horrible experiences at almost every bike shop in town. Give them a second chance.

Matt Helgeson

The needless debate about whether this place is for "hipsters" is about a dumb as every other debate about hipsters on the internet. I took my uncool helmet, Giant 24-speed uncool bike riding person into this place because I had a flat tire. The guys in the back were super informative and nice. They fixed my tire with new tube and also some problems Id been having with my front derailer in about 20 minutes, paid $24 bucks with tube and some other parts. Great service, quick and the coffee shop makes it much more pleasant as a place to wait for your work to be done. The pay-by-the-minute pricing is great.

A Private User

saw reviews here when i was looking up bike stores when i moved to town--turns out i live only a few blocks away & stopped by expecting to have to deal with some sort of something... i can see how the staffs matter-of-fact attitude can be perceived as rude, but they just tell it like it is. theyve ordered parts for me, set me up with the equipment and knowledge to start wheel building, done some repairs on my road bike--and all quickly & for a fair price. this is the best shop ive been to in town; nobody hassling you for a sale, no nonsense, just quality bike stuff sold out of an alleyway storefront.

Scott

Stopped in after work to replace a spoke on my rear wheel. No one made them self available to me for a good 15 mins even after trying to solicit help from several employees. Eventually I cornered a mechanic and was told the cost of labor would be $20-40 to fix my spoke. Since my wheels were fairly old, I opted to buy a new wheel. Two weeks later it became apparent the spokes on the new wheel were completely loose. The wheel was so untrue that my tire rubbed against my bike frame. The manager informed me that my wheel was machine built and this defect occurs in 50% of the wheels he sells.

A Private User

Im a little perplexed by the negative reviews that I see here. From my perspective, as well as that of that of my wife, (who perhaps I should mention is a woman) this is a damn near perfect shop run by a knowledgeable staff. The surly wrenches are part of the flavor there. Dont let their occasional gruffness rub you the wrong way. They all have hearts of gold and if you bring them a six pack, they will treat you right forever. Part bike shop, part gallery, part cafe, part museum, and all around good place to hang out and watch the world go by. Great shop, great people, great culture.