Category: | Bicycle Store |
Address: | 322 W 48th St, Minneapolis, MN 55409, USA |
Phone: | +1 612-259-8180 |
Site: | tangletownbikeshop.com |
Rating: | 5 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–6PM 10AM–6PM 11AM–5PM |
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Emma Bull
The folks at Charlies provide the best warranty service Ive ever experienced. The derailleur broke on a bike Id bought from them a month previously. I dont have a car, so I was stuck with a busted bike and no way to get it to the shop. After I explained the problem to the shop guys, I got an e-mail from Charlie himself, offering to send someone to pick the bike up. And the amazing service didnt stop there. A friend volunteered to haul the bike and me to the shop the next morning, so I didnt take Charlie and Co. up on their offer. When I arrived, Mike looked the damage over, said the best thing to do was to replace the whole derailleur...but they didnt have that model in stock. Could I wait a few days to get the bike back? I agreed and left the shop. We werent three blocks away before I got a phone call. Mike had talked to Charlie, whod told him to take a derailleur off one of the new bikes in stock and put it on my ride. Would 45 minutes be all right? Yes, guys, that would be all right. More than all right. Youre heroes.
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Nicole Roy
Recently, I contacted Tangletown bike shop regarding purchasing a bike for someone with balance issues. They suggested an adult trike and when I gave them our budget they listened carefully to our needs and requests and spent a lot of time putting together a list of suggested parts, upgrades, accessories, and customizations that we could choose from to fit with in that budget, fit the needs of the person who wanted the trike, and met her personal preferences. Over several long phone calls they patiently worked with us as we chose from the options and asked many questions. The turned it into a very fun and informative experience. The staff truly provided us with top notch customer service - I honestly do not think that we could have gotten that level of patience and care from any other bike shop! In less than a week, we had a customized beautiful trike and accessories! Thank you so much, Mike and Gabe! Were very happy!
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Tony Mills
Went to Charlies after a 2 mile drive from ANOTHER bike shop. Was greeted at the door by Mike the manager. He was SUPER helpful. Gave me all the info I was unsure about when it came to the bikes I was looking at. The knowledge of the bikes I was looking at, was on point and very professional. On top of helping me, he was VERY VERY nice to my wife and daughter. The last 3 bike shops I went to, my girls were ignored. Mike made us feel super good that I actually bought my new bike on the spot. kudos to Mike. Charlie, you have an AWESOME manager in your employ. All nd every bike and or service we need, will be done at Charlies.
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Jeff Mittelmark
No one would mistake me for a god of bicycle maintenance, and when I brought my 14 year old hybrid into Tangletown Bike Shop it was a mess. Alex did a beautiful job of overhauling it, using used hardware where appropriate to keep the cost within my budget and making all the adjustments I had asked for. It did need an adjustment so I brought it back today and Mike, the owner, did some tweaking, and now it is like a brand new bike. This is an awesome shop with great people. I will not go anywhere else for my bike repair.
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David Mott
These guys are the best! I met Charlie in 2015 on a fat bike ride at Theo Wirth when I noticed he was riding a Framed fat bike like mine. When he told me he was a dealer I started going there for service, and now I bring all my bikes there. They are friendly, knowledgeable, and turn around is very fast compared to the big franchise chains. Charlie is greatly missed, but his passion lives on in the great service that Tangletown Bike Shop delivers.
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Thomas Churchill
These guys are really fantastic - they did some pretty extensive repairs on my bike after I got nailed by a car and made it look and feel like new. They were quick, flexible, and kept me in the loop throughout the process (plus they called me with questions about my preferences as they were making the repairs). They even took pictures of the damages so I could submit them to insurance. Very friendly and good at what they do! Take your bike here.
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Laurence Johnson
If I could give this shop more than five stars I would. Over the last two years I have had numerous repairs and updates done to all of my bikes (I have a few). Work has been excellent, affordable, and always done with brilliant customer service. I had previously taken bikes to some of the bigger bike shops in the twin cities for work I couldnt do myself, but ill never go anywhere else other than Charlies again. The best LBS anywhere.
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Henry Overzet
Charlie does more than run a bike shop, he volunteers with my MTB team, attends the races, which are usually more than an hour away by car, he told me to bring in bike because he wanted to fix it and put new rear brake pads on my bike. I brought it in and picked it up the next day, as well as trying out two fatties, and a single speed that I got as an early birthday present, which I am about to take in today, to get a quick check-up.
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Jennifer H.
The guys who run this place are great! They are quick and accommodating and really know bikes. I stopped in tonight because my chain was skipping in certain gears. They quickly figured out what was going on and got it fixed up quickly on the spot. Love that theyre local and close by. I moved from St Paul to Minneapolis last year, and Ill definitely be bringing my bike here now.
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William Watson
Out of all the wonderful bike shops in the cities, Tangletown stands above as my clear favorite. All the staff, especially Mike, the owner, are extremely helpful and respectful. They are always able fix my obscure problems and have a tons of new and used parts, as well as a great selection of bikes. Everything you need is here.
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Rick Keeler
I had a quick overnight in Minneapolis and wanted to get a ride in early the next morning. Charlie was extremely accommodating and hooked me up with a perfect road bike and even provided recommendations on the best trails in the city. Great guy and a great bike shop.
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Anne Krueger
I was impressed by this bike shop. Mike listened to what kind of bike I was looking for and found the right bike for me right away. It made finding, test riding, and purchasing a bike very easy. I highly recommend these guys.
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David Rodgers
Bought a bike last week, I couldnt be happier with the customer service and knowledge that they provided me. I will definitely be going back and will recommend tangletown bike shop .
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Cora Lundquist
We rushed in a minute before closing because we were far from home and needed a tire aired up. They aired us up for free! Will definitely come back to buy my next bike!
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hut zar
Outstanding customer service. Well versed staff that can give useful answers and provide useful advice. Top of the list for me next time I have cycling needs!
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Andrew Cureton
Mike is the man! He provided fantastic service with great energy and a great deal on the right bike for me. I couldnt be happier with my experience!