Category: | Bicycle Store |
Address: | 8890 Excelsior Blvd, Hopkins, MN 55343, USA |
Phone: | +1 952-594-5333 |
Site: | jonnyrockbikes.com |
Rating: | 4.7 |
Working: | Closed 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–5PM 12–4PM |
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Tobias James
After buying what seemed like a sweet used bike for almost $300, I soon realized that it was not a good fit and returned to exchange it 3 days later (just as the sales clerk advised me when I tested it out). Unfortunately, when I came back, the manager/owner gruffly told me that I could not return or exchange the bike. In an almost mean-spirited (and certainly not customer-friendly) way, he finally agreed to let me exchange it for store credit. However, he immediately began showing me bikes in the $500+ price range and basically said take it or leave it. Not wanting to lose $300, I pressed him to show me less expensive bikes--he said he didnt have any. This was patently false, as Id been shown many used bikes, just a few days earlier (two of which they were closed). He basically coerced me into buying a bike for almost $600 (with tax) and I left dissatisfied and poorly-treated. This couldve easily have been an easy, friendly transaction but instead I was treated rudely and dismissively. The entire experience was demeaning. I would encourage anyone who buys a bike here to BEWARE. The owner is a jerk. Once he has your cash, youll be out of luck if anything goes wrong with your bike. A terrible experience. I waited almost month to write this so that the anger would go away but I still feel awful about it.
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Chad Paulson
If I could hack Google I would give them 6stars! Just had one of my all-time great shopping experiences at Johnny Rock Bikes! Bought an awesome mountain bike at a great price. Johnny and his crew are the best. They are all about creating value and affordability to people of all means. Im kind of "deal junky" and spend way too much time looking online to get the best price. No need, Johnny has already done that and picks up quality products at the best possible price to give you the best bang for the buck. Im a big advocate of supporting small business and people of integrity…Johnny Rock Bikes is both. They do not simple push products you really don’t need or those with the highest profit margin. They seem to genuinely care about giving you the best and most affordable bike shopping experience they can. We need to support more small business, and this is one definitely worth a visit.
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Lutalo Bowens
I first visited JRB some years back when they were just starting out (i think they were even at a different location just a bit further up the road). I was immediately impressed with the attentive service and pricing. I assumed at that time it was because they were new and were desperate for customers. I have been there a few times since for minor things and they continue to impress. I have since moved out of Hopkins and live much closer to other shops but will make the journey because i believe JRB has earned my business and deserve the $$$.
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Nathan Sauer
Great little shop just off the trail in Hopkins. You can tell the owner really loves what he does. Efficient, friendly service and reasonable prices. The first time I went in my dad (who is an avid rider) was with me and when we left I believe his exact quote was, "thats my kind of bike guy." Today, I took my bike down to go for a ride and had a flat tire. Popped in with the bike, they dropped what they were working on, diagnosed the problem, and got me a new tube for a couple bucks. I was on my way in five minutes.
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Bryan Erickson
I bought a used bike from Jonny Rock Bikes and the staff was knowledgeable and answered any questions I had about the bikes. They had a large selection of new and used bikes and they did say that the used bikes would start to sell fast once spring comes around. They are willing to stand by their bikes and want you to be happy with your purchase. Also because I lived close to the shop they were willing to deliver the bike for free. I will recommend Jonny Rock Bikes to anyone who is looking for a new or used bike.
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TONY REYES
All around great shop, from the people to the products. They are worth checking out if your in the market for a new bike. I went in looking for opinions and insights and Jonny just wanted me to take a bike for a ride and see which one fit me better. Since then I have upgraded from a 2x to a 1x drivetrain, upgraded tires, upgraded forks, handle bars and pedals. Great service and recommendations for parts. Its worth the drive to check them out.
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Clare T
Was shopping around for a bike and didnt wind up buying one here because I didnt "fall in love" with one. Reviewing to note staff were very courteous and friendly and showed me a variety of bikes in my price range and matched to my ability level/type of bike I wanted. I didnt feel pressured to buy anything and all of my questions were answered. Will definitely come back if I need parts/accessories/repair.
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Kareem Sherard
Im looking forward to buying my bike from here. From the attentive service, great selection and awesome prices...it is a no brainer. The owner remembered the bike I was looking for when I called to ask if it was in. This is the kind of bike store I remembered going to as kid, where the act of a purchase of your bike is not just another purchase.
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John Martin
Purchased a used Giant Hybrid bike last week from Jonny Rock Bikes. The owner was kind enough to hold the bike for a day so I could come and look at it when there were others, as well, interested in the bike. The bike was exactly what I was looking for. Next time I am in the market for a bike.. be it new or used, I will know where to go!
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Cruise Planners Cruise our way
Jonny was such a great help when we came to purchase bikes for my husband! He was straight to the point, understood exactly what he was looking for. Didnt push to anything we didnt need and their pricing are fair and reasonable! If you need a good advise and a great service - this is your place! Thanks Jonny -well be back!
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Casey Palmer
Had a problem with my saddle. I thought I stripped the bolt that is used to adjust it. Their staff helped me identify the problem and adjusted my saddle for me at no charge. Something you wouldnt get from a large shop. I would recommend them to anybody for their biking needs. I will be a regular customer from now on
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brad mcknight
I went in just pricing stuff out came back got exactly what I needed to finish a 2 year project these guys made my day today Ill be giving them my future business and I highly recommend them good ppl great service and a lot of verity in this shop no doubt thanks for your help with the tube and tire PUMPED!!!!!!
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Walter Ruckes
Personal service, no sales pressure - they just want to get you in to a bike that will work for your needs and budget. I would highly recommend Jonny Rocks bikes, especially if you arent sure about the best bike for you. This is the place to go!
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Katherine Minks
Offers a variety of bikes including Fat Tire Bikes! Excellent customer service! Quick turnaround for repairs. Whether you need a bike for yourself or a child this is the place you want to go.