|Address:||4370 Thomasson Dr, Naples, FL 34112, USA|
|Working:||7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM|
This Publix is convenient for me to shop, however, it is in need of help in the following areas: 1) the deli service is very slow. There may be 3 people working but one is making sandwiches and the other is talking to the other and not taking into consideration the customers are waiting. Have one of your managers stand in line and listen to the customer comments... just not worth the wait. 2) The stocking clerks block the isles with the stocking cart and block the open side by stocking shelves, then you have to wait for them to move. When stocking the yogurt / refrigerated area they block customers trying to get through. A little better customer consideration is needed. 3) Your meat department has decent product but your prices are still too high. Very few items on sale! 4) Your customer service desk should be named customer dis-service desk. I waited longer while the clerk was checking out store employees and then they stand there and "chat" with them while customers wait. Im finding it harder to shop at this Publix and I have been shopping at other stores and other Publix.
Love Publix, as a rule. This locations pharmacy is not helpful and quite rude at times. It is not like any other Publix Pharmacy I have used. They are really busy and very understaffed therefore, the staff there is overworked. I was yelled at to tears when the pharmacist took a break at peak times to use the restroom and left me standing, unattended to for over 15 minutes. I would not ever recommend this locations pharmacy. Use CVS across the street.
Not my regular publix.... was very displeased with customer service at pharmacy. Was rude and not very helpful. I guess my publix that I frequent had me spoiled as I thought all publix stores were the same a far as customer service.
Nice store but too small. Produce is very small, not enough variety especially organic. A larger more modern store is needed with all the new residential communities there.
Super completo y buenas atenciones
Good grocery store with decent beer selection. Beer is slightly cheaper at total wine and more.
We Love Britney the Asst Manager, shes awesome!! We shop here because of her and many others!!
Great staff. The products are a bit more expensive than most other grocery stores.
Was very unhappy w deli service n attitude today. ..first time in along time!
Rolando Alfonzo Gonzalez
Great staff nice selection always loved shopping here
The lady in the deli was a delightful individual.
My favorite store!! Always helpful and friendly
nice place to shopping.verry clean environment.
Great customer service. Love their logos.
Always there to help and very friendly
Its a supermarket people are courteous
Publix where shopping is a pleasure
No issues. Very friendly staff.
customer service is amazingg!
Very good, go there alot
Good Deli and bakery
I like this place❗
very helpful staff