Life Cycle

Category:	Motorcycle Dealer
Address:	3103 Lake St, Kalamazoo, MI 49048, USA
Phone:	+1 269-388-5590
Site:	lifecyclemotorcycles.com
Rating:	3.8
Working:	Closed 9AM–6PM 9AM–7PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 32

Reviews 11

Seth Berger

I have been a customer of Life Cycle (LC) for years now and I really like the store and the folks who work there. I decided to have LC rebuild the front forks on my bike since the left seal started leaking. I pulled the front forks myself to make it easier for LC to rebuild them and save myself a few bucks in labor. I dropped the forks off on Saturday, May 12th and the guy said LC would be able to have them turned around in a week or so which was great since I had to move in two and a half weeks. I also ordered a set of HH pads while I was dropping off the forks. When I moved on Memorial Day, May 28th my forks had not been touched. I called and Nick, the new service manager, said they missed one part after the initial order since they ordered the parts before opening the forks. I had to have my forks to at least move the bike, so I came back to the store and picked up my forks where my -good- fork had been opened and was now low on fluid. I reinstalled the two (now) bad forks and rode it to LC with no front end to make both of our lives easier. I was not happy at this point and Nick offered to install my brake pads for free. It took LC two more weeks to finish after calling and Nick having to bump other appointments back. I picked the bike up last night, June 12th and my brake pads were not installed like we verbally agreed…that’s ok, I guess, because I found a loose bolt that holds my brake line on while I was reassembling the front end. I had a conversation with Dave, the owner, about my experience before I left the store and he comes off as a genuinely great guy who has built LC from the ground up. I greatly respect this, which is why I give him my business. Nick is a good guy as well and I understand he is still new, and learning. This review is only one experience of thousands and I think I just fell through the cracks at the store. I’m not sure if I’ll ever have my bike serviced there again, but I will continue to shop at LC for the good people and atmosphere. Thank you for your time. Seth

Chris Eck

This shop is a total scam with incompetent mechanics. I brought my 1982 Yamaha to Life Cycle in the early spring of 2017 due to the rear cylinder back firing during acceleration. I informed them that the bike would run normally (at reduced power) if one of either the front or rear cylinder spark leads was disconnected, and that the stator was also putting out the correct amount of voltage. Now I’m not a motorcycle mechanic and I figured that this was an issue that would be simpler to be diagnosed by a paid professional and that was why I brought my bike to Life Cycle in Portage. I was required to pay $50.00 at the time that dropped the bike off to their shop to cover the diagnosing fee, which I didn’t find too unreasonable but it was odd to pay in advance. After they had the vehicle a week I called to check in on their progress. They told me that they were not even able to get the bike to start and that they had many hours into trying to get it to start. This is funny considering that I drove the bike to their shop, and also HOME from their shop. So I went to the shop and jumped the bike which now had a dead battery with my car and it started immediately. What took them “many hours” I did in five minutes. Once running I tried to have them come look at the bike while it was running because I was concerned that they might not be able to get it running again for God knows what reason. Unfortunately they were too busy trying to fix an ABS system they broke during a normal tire change to help me work on the bike I had already paid them to look at. After 6 hours of waiting I decided that Life Cycle is not a reputable shop so I went to collect my keys at which point the owner informed me that I had a bill for the additional hours they spent jerking each other off trying to start the bike. I recommend going to any other shop over Life Cycle. They will take advantage of you!

Taj Nichols

Dropped off some carbs from my Kawasaki to be cleaned and nothing was cleaned. Gave me a price for the cleaning and charged me a higher price. They said everything looked good and put it back together. But they never took it apart. I brought it to another company that was highly recommended by a life time friend and motorcycle rider and they found a few bad parts that need replacing. Even showed me the bad parts. I give life cycle a 0 stars and they will never touch my bike ever. This place will rob you and charge you for them doing nothing. Do not bring your motorcycle here.

Thomas Almeida

Awesome shop with a good variety of gear and bikes. The owner was very personable, helped me select a nice pair of winter gloves and pants that suited me and my budget. Not a pushy salesman, really just trying to get the best product to fit their consumers needs. He went above and beyond granting me a discount on the pants even though they werent technically included in the sale that was going on. Thank you Life Cycle, will definitely be back again!

Kim Sapen

Where do I even start?! These guys are amazing! Picked me up two hours away, even helped me pick up a MoneyGram to pay them with and find a hotel for the night. Their mechanic made quick work of replacing both tires, changing the oil, and charging the battery. They even aired up my trailer tires, which were embarrassingly low. In short, if you skills, awesome, customer service, amazing!

stan qualls

I called to se if they could help me fix my sons 4 wheeler. I was told since I didnt buy it there that they would have to put me on the back burner.. if they had great customer service I would of probably bought my new one there. But since they treated me so rudely I will never buy there. . Be careful . There are plenty of other places out there to buy from.

A Private User

Best service and parts around. Everyone is helpful, they dont just sit behind the counter and act like you are an interruption to there day. Most are avid riders themselves and have personal experience to draw on. They have gone out of the way with service every time I go there. Service, knowledge and people are what keep me coming back.

Chad E

The guys here are great. Got my tire swapped out, inspected and replaced my tube, answered all my questions, and the price was fair. The guys here are very knowledgable and are happy to answer questions. The bikes are beautiful and great sales seem to be ongoing.

Craig Brown

They failed to find the faulty intermittent coil pack that made my bike back fire under acceleration. The repair shop totally failed me. My cycle was not completely fixed and they sent it out the door anyway.

A Private User

We just purchased a couple of HJC CL-15 helmets. Life Cycle had very friendly service, good advice, and a great price.

A Private User

Very good dealer They know their products, good prices, good service, fast with parts orders, a friendly bunch