Rx Optical - HOLLAND / NORTH

Category:	Doctor
Address:	12659 Riley St, Holland, MI 49424, USA
Phone:	+1 616-399-1440
Site:	rxoptical.com
Rating:	3.9
Working:	9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–6PM 8:30AM–12PM Closed

Location

Photos 12

Reviews 10

Mark Clay

My name is Mark. Im the Optician that was given the negative review. I try very hard to give ALL I have to my patients. However, I am not perfect. Sometimes I make mistakes. I am human. Ive worked for Rx Optical for 19 years. I have a very good reputation for giving great customer service. Im sorry to the person I let down. I would appreciate an opportunity to make it up to you if you could find it in your heart to give me that opportunity. Thank you. Rx Optical is an excellent employer. The company truly cares about you as part of our "family ". Thank you, in advance for your business and your trust.

Jillian Waigand

This Holland location is by far my favorite. Ive been to several other locations in Kalamazoo to get eye exams and new glasses but the staff here are Great! Especially Mark Clay, he cares about everyone who walks in. Ive worked with him on several different occasions. Yesterday I picked up my new pair of Red Ray Bans & love them! He helped me step out of my comfort zone by listening to what I liked & wanted out of my new glasses. Thanks again Mark, Ill be back soon with friends & family.

Nathan Gruse

I went here with recommendations from a few of my co-workers who have gone here. They were able to quickly schedule an eye doctor appointment before the holidays and were able to get me all set up with the glasses i needed and had them ready in a very timely manner. The staff and doctor were very polite and knowledgeable and make you feel right at home. 10/10 would recommend them to anyone who needs vision care or upkeep!

Jonathan M

Wonderful staff and really nice doctor. Got everything done quickly and efficiently and answered all my questions cheerfully. However, they charged me a "contact lens service" fee separate from my insurance coverage. So even though I have insurance with a 10 dollar deductible, I ended up paying 40 dollars. I am going to look for a different optometrist next time.

Melba Packin

Came to this location with serious eye problems, I was told they could figure out my prescription. Had an eye exam, got a new set of lenses that still arent right. I was told they would call me within two weeks and that they CARED about my situation. Well, i never got that phone call, and my prescription is still wrong. Thanks Mark! Youre a real gem.

A Private User

Horribe. I wouldnt recommend going here at all and I honestly (as funny as it sounds) had better service and overall experience at Wal-Mart.

Nikhil Suravaram

I went in to get my wifes eyeglasses repaired on a Saturday. They quickly put a temporary fix in place. Clean place, helpful people.

Brad Carlson

Visiting from out of town and 10 min before closing for a holiday they replaced a broken nosepiece for no charge!

Miguel Gutierrez

Pretty chill laid back nice people

Gibson Kids

Amazing service