BMW Motorcycles of Grand Rapids

Category:	BMW Motorcycle Dealer
Address:	5995 Division Ave S, Grand Rapids, MI 49548, USA
Phone:	+1 616-530-6900
Site:	bmwmcgr.com
Rating:	4.7
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 68

Reviews 28

kapengcj

Brought in my 2006 BMW K1200S to dealer. Never bring my stuff to dealers because they are expensive I do most of my work myself but there was a bunch of warranty work needed to get done. While there I had them check out a few issues I had with bike stalling out and needed final drive oil change. They recommended new tires which I got while it was there. The bike handles like a new bike with the tires, it didnt even feel like my bike at first and the stalling issue seems to have been resolved. One of the warranty items was a new fuel pump but they also put in fuel injector cleaner which I had done in the past with no improvements. So Im not sure what fixed the problem, but I am loving the bike more than ever now that I dont have to keep the throttle turned slightly when stopped to keep bike from stalling out when bike was hot. Also seems a little more responsive. Thanks BMW of GR, Ill definitely bring my back there when I need more work done and maybe if I trade up to the K1300S someday. Clint

Ben Dobereiner

Bruce the service manager at Grand Rapids BMW was very hospitable . Was traveling through Grand Rapids on my way to Canada from Moline, il and Bruce squeezed me in to take a look at the bike. I was in the dealership waiting around and he had asked me if I had eaten yet , And offered me some pizza and salad while I was waiting. He got my bike in and looked at within an hour and addresessed my issue quickly . Definitely the most accommodating ,friendly and personable dealership that Ive ever been to. I would recommend them and definitely take my bike back to their dealership for any service related issues. Ended up buying a shirt in their parts department , where they were also very personable. Much thanks to Bruce and the service department for addressing the issue quickly and getting me back on the road. Thanks again Ben D Moline, Il

Eddie Shrote

Went to window shop, ended up with a pair of Badlands pants. Everyone was so dang friendly, and thats a big deal as I live in the south. We like conversation. They helped me thru several brands, sizes you name it. Then I said, "Just tell me its the lowest price I can find, Ill believe you and give you my money". The gentleman tells me hes gonna check. Comes back and tells me Open House discount! Wooo, and it was CHEAPER than the internet! If I didnt figure my wife would spaz if I bought the jacket too, I wouldve bought the jacket. Will be back in a couple weeks for the Badlands Jacket. Oh, had free hotdogs too. Outstanding visit!

Rodney Williams

I test rode several motorcycles from the Dealership, which included the Motus, before I settled on a 2015 K1600GT. The staff are very friendly, and when I had my bike serviced, they made me feel very comfortable as I waited for the 6,000 mile service. This dealership is over 120 miles away from me, and I will continue to make that ride to have my bike serviced. I highly recommend this dealership for anyone looking to purchase or have a BMW or Motus serviced.

Tuny Pierce

Thanks Andrea for your great suggestion on accessories for my new F700GS! Super cool bags and engine protection! Andrea (Andy) is a great salesperson with enthusiasm about BMWs and associated products. She gets it done!! (and all with a lovely smile). Thanks Andy!! And fellow reviewers-this is not just a dealer, they and their customers will become your family (only less disfunctional). Rock on BMW! - Tuny

Curtis

I bought a new GS motorcycle from there. The sales women Andrea was always nice to talk to. The General Manager Blane always makes sure your getting helped. Bruce and the rest of the service department are really helpful, I havent had an issue. Well besides the slightly pricey nature of BMW parts....All in all my time spent there is never a bad experience.

Kirk Hull

I bought my first BMW from this dealer over the phone as I live a couple hours away. Susan was wonderful to work with and I really felt like my business was appreciated. Ive since been back for service in the bike which I had to reschedule a couple of times but that was on me, not them. Ive also made the trip there whenever Ive needed to buy more gear.

A Private User

i bought an 87 k100rs and they went above and beyond to make sure i was happy with the bike. its the only place in grand rapids were the salesmen arent on commission so there not following you around like dogs. great place cant say enough good about it

Chad Farah

I ordered a oil change kit from them online(best price by the way) It only took 2 days!!!! Great customer service!!! I will buy from them all the time and I have a BMW dealer 20 miles away but there web page is not friendly to use. Thanks Chad

john radtke

3 years ago these guys got my 1976 R90/6 running better than it had in the 37 years Ive owned it. Last week I found out they no longer do any work on Airheads. Which is understandable but still sucks. What is a devoted Airhead owner to do?

A Private User

Their sales guy, Mike, was a no-pressure guy. Their service people have been good to me. I had an intermittent issue with my cruise control which they helped me through. I recommend BMW bikes and their dealership.

Erik Higgins

Meh. Fairly good selection of gear, though the staff was disinterested in me. I ride a f800 gs too. Maybe if I was from Michigan it would have been different?

Karl Ermatinger

Susan was very helpful and informative and easy to work with. Great experience for me. Seriously considering getting a bike there.

Janelle Greene

My local shop didnt have the tire I needed for the F650gs. GR BMW had the tire I needed, but it was 15-25% more expensive.

Oneline Shirt Company

Very informative, answering my questions without any pressure. I will check back soon

Ken Coburn

The most friendly motorcycle dealership, havent even picked up my cycle yet R1200RT.

John Malnor

Everything you want. Great people, fair prices and good service every time.

Jeff Wixom

Great selection of beautiful BMW motorcycles and a knowledgeable staff.