Category: | Motorcycle Repair Shop |
Address: | 4950 Plainfield Ave NE I, Grand Rapids, MI 49525, USA |
Phone: | +1 616-202-7054 |
Site: | rapidcycleworks.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–1PM Closed |
MA
Matt Blackburn
Great and Friendly Service. Took a chance with Kyle and the guys on a new set of tires for my Super Tenere. I had decided to beef it up and go with a rather expensive set of Continental TCK80s this time around. These are not cheap tires. Talked to Kyle and he was "Very" competitive with the tire pricing, and with their very reasonable price per tire for replacing the tires I gave them the business. We did have 1 snafu when we ordered the wrong rear tire, weather I did it or they did it we dont know, but we dont care. Kyle also noted that my brake pads should be replaced soon, Im surprised the local dealer that looked at the bike about 2000 miles ago didnt see it, and my rotor was wavy. After checking their prices for the pads and rotor I decided to have them replace them as well. Since we had the mix up on the tire, Kyle did the rotor and pads at no additional cost above the tire replacement. Kyle even worked around my newly installed hard bags, which mad the whole deal a bit more effort. Just as a comparison their out the door tire replacement, which is take the tire off the bike and then put a new one on the bike, is $100 cheaper than the dealer down the road and $40 cheaper than the largest deal in the area. Fair pricing on labor, competitive on parts, and friendly service, while I waited. I will be coming back for future service here as well. That is for sure. Now, time to hit the trails.
KE
Kevin Bomers
Just wanted to say that my experience with Rapid Cycle Works was as good as it can get. I was looking in the area for someone to mount and balance my new tires on my bike along with answer some questions and after calling around to the major dealerships and stopping in at a few, I could tell I was just another dollar to them. When I called Rapid they were on top of everything and even asked some questions I didnt think of myself. when i stopped in i was helped right away and the guys had me in and out in under an hour!! I was thinking id have to leave it with them and come back the next day. They definitely know customer service and there work speaks for itself! Id say to everyone to give them a shot or stop in and chat with the guys. Its where im taking my work from now on, hands down!
HA
haydn hennes
If youre looking for people that know bikes and customer service, look no further. Im quite new to riding and dont know much about my bike. I noticed I needed a chain adjustment, gave them a call, and was back riding within the hour. These guys are very friendly, and even let me watch them work. I recently purchased my bike and asked them to give everything a look over, they were friendly and patient and had an answer for everything I asked them. I will definitely be back into their shop when the time comes for some maintenance. Being motorcycle illiterate, they couldve charged me pretty much whatever for the adjustment and inspection, luckily they didnt take advantage of me like I fear other shops would. Charged me 10, flipped them a twenty and went on my merry way!
JA
Jason Pugh
Great guys to deal with! Great service and very competitive pricing, backed up by real world knowledge and experience. Kyle is very knowledgeable and helped dial in some suspension issues with my bike. I have purchased a tire from them previously and their service was excellent, and will continue to be a customer of theirs for my future needs.
SP
Spencer Lewis
Love these guys , first time they worked on my bike, they did great, now there are working on it again, fixing my clutch push rod, but they are great and they dont charge me and arm and leg, amazing people , I will only go to them
NA
Nathaniel Hall
I went to get my tire mounted and balanced here, well i didnt have my rotors on so they could not balance it so kyle just hooked me up. Thanks alot man i apprectiate it and i would recommend this shop to anyone. Super impressed.
JO
Josh Thompson
Great group of guys here. Always helpful. Do awesome work, honest, hard-working guys. I say if you have problems or question or need your motorcycle serviced, go see these guys. Prices are better than any other shop around!
AN
andrew langbehn
Had an issue when I got the bike back from a valve inspection but it was addressed the following morning. Friendly staff and they made things right even called to make sure I wasnt stranded somewhere in Grand Rapids.
SH
shane brum
Knowledgeable staff did great work and answered all my questions all for a very affordable price! I will definitely return for my motorcycle work from now on, Thanks and keep up the good work!
MI
Mike Lafleur
Best shop in GR. great customer service and experience with all brands and types of riding. Track day and race equipment and experience which is hard to find anywhere else.
ZA
zac maciejewski
Rapid cycle works was recomended to me by a friend, and they did not disappoint! They did a great job quickly both times Ive gone and I will continue to use their service.
ER
Eric Schaff
Had them mount a rear tire on my sportster, they had by far the lowest price on mounting in the area. The owners were extremely friendly as well. Ill definitely be back
DA
Dany Rheault
Had them perform a tire change. Great service and job well done. Will definitely go back if I need more work on my motorcycle.
JA
Jacob Flannery
Great shop, great people, you wont find this level of knowledge and customer service anywhere else.
AN
Andrew Stelter
Ive been working with Kevan for over 15 years. You cant go wrong with this guy and his team!
RO
Rob Keith
Fantastic. Very friendly and helpful staff with a sit back and relax attitude. Great shop.
E
E Graham
They go out of they way to take care of a customer. I wish I had found this shop sooner.
JO
josh reinhard
Fast friendly service, affordable prices. Overall great experience! Highly recommended.
LE
Levi Nation
Work (rear tire change) was done in a timely and professional manner.
BR
Bryan Koetsier
Great places best motorcycle shop on Grand Rapids highly recommend !!
CA
carlos gonzalez
Good service, fair price, and have a ton of experience.
CH
Chris Paufler
Great Service, knew what they were talking about.
JA
Jay Motley
Fair prices, friendly, convenient.
JO
John Fox
Great prices and honest people!