Outdoor Recreation World

Reviews 9

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Shonda Deese

We decided to go through outdoor recreation because they go through our bank for loans.Of course initially, they were nice and bent over backwards to help get our business and money. Everything went fine until we drove the car off the lot. I drove the car to work the next day and driving home it almost stalled out at a red light. So I immediately call my fiance and the bank we went through to get the loan. We take it to Outdoor Recreation,and the guy that sold it to me was more worried about another sale and left me there crying while he went on a test drive. I drove the car to the "service department" which is right beside the car lot and as soon as i get out the service manager is yelling at the salesman "Im too busy. We arent gonna be able to look at it until later today." Im standing right there and after hearing him say that and the treatment i had recieved after the sale set me off. I told him itll stay how ever long it has to to be fixed. We just agreed to pay 10,000 for a car and or wasnt even driveable. THIS WAS NOT A GOOD START AND I KNEW WE HAD MADE THE WRONG DECISION. We literally had to wait til the manager came back and he had to go talk to the service manager. They say ok no problem we will fix it. One of the spark plugs was rigged with black tape instead of a boot so it was arcing or whatever and causing the idling problem. Ok first of all this means, they DID NOT do a thorough inspection of the vehicle, or just didnt care. So the manager comes back and apologizes and says they have fixed the problem. So we drive off. We get a couple of miles down the road and the engine light comes back on. So we take it to our mechanic so he can diagnose it. We had already seen how their "service department" worked and didnt really trust them to correctly diagnose or fix the problem. It was coding a stopped up catalytic converter. This is two days after we got it. So we take it back to recreation world and they say theyll order the part and fix it. We bought it as is and we were happy that they were gonna do this out of their pocket to make us happy. So a week passes we havent heard anything so my fiance calls. They say bring it friday we will fix it. So we took it and had the problem "fixed" or so we thought. We had already had problems and didnt trust these people so took it to our mechanic so he could make sure everything was right. The converter was warped, the spring loaded bolts were cut off and it was leaking exhaust into the cabin. He said he wouldnt let them touch his golf cart. And literally laughed at them calling themselves mechanics. He couldnt fix it permanently without cutting and re welding the piece they warped. He said that he has had tons of business coming from their so called service department rigging stuff.When we bought the truck they said they would replace the passenger seat belt clip as well still havent heard anything from them. We arent letting them look at the truck again much less touch it to repair the seat belt clip. I usually dont right posts but this has been one of the WORST EXPERIENCES EVER and feel people should hear my experience before doing any dealings with these people. We knew there were gonna be some issues with buying a used car but this is bologna. I almost feel like they screwed the catalytic converter up on purpose because they were "too busy " and didnt wanna work on my car. I will not ever buy anything or have any dealings with these people again. I will spread my story as far and wide as possible to prevent this happening to someone else. As soon as we had that first issue, I shouldve listened to our banker and got our check back. I regret that now. We have had nothing but problems since we got it. And have only had it for going on three weeks. *****Watch them try to say our records indicate we have never done business with *******. Thats what id say too if I was a p.o.s. screwing people over out of their hard earned money. WRONG. Ive got all the paperwork to prove it.

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Monica Ferrell

I urge people to NEVER go here. They will screw you over. Purchased a vehicle and when we were signing they said that there was something up with something and promised they fixed it... they urged me that everything was fine to go ahead and sign everything to get it going. I signed like an idiot and the next day it started running hot, the center console constantly popping out of place, the tires were so worn out. We took it in to them to look at said they fixed everything. The day I left it was still running hot. And now they wont return out calls / text ( and I was talking to the OWNER) they are shady. They have royally screwed our family so bad.

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Dominique Hamilton

I have bought cars in the past from here and because they sell "as is", the cars are not repaired just inspected so you know what youre getting. The salesmen are still fast talkers but they get the job done quickly. Financing is done onsite with Innovations Federal Credit Union and is generally really easy. We did feel like we were a burden to the bank associate because we were last minute on a saturday so while aggravated she was still patient. My daughter loves her first car and we will go back

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jd schmalshof

Buyers beware. Advise extreme caution doing business with their RV lot in Panama City. They practice dealership "tactics" with promises unfullfilled and misrepresentation on purchase agreements. Over 45 days and we still do not have the corrected paperwork to apply for our title transfer. Numerous emails and a certified letter have produced no results. You are forewarned. I do not recommend them in any way.

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Stephanie Mann

I purchased a car payed with cashiers check 21 days ago. I still havent received my title. My temp. Tag expires in 6 days. I will never buy from them again. The women in the office was very rude. I didnt enjoy buying my car here. I will never purchase anything from here. I will make sure to let all my friends in Franklin County Florida know what a pain it was to pay cash for a car here. Very disappointed.

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Jaquay Napier

I found out the car they sold me had been wrecked. The loan was for 3 times the amount it was worth so I did a voluntary repossession. They are now trying to sue me to pay them for a car they sold me without telling me it had been wrecked!

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Majda George

We had a great car buying experience with Outdoor Recreation World. The salesperson, Mark Mortimer, was fantastic with answering questions, giving us information, and getting some easy fixes on the car before we made a deal.

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Michael Dukes

Went there with my son n law who had got his truck from them , went back to trade it in on a car ( like they said he could ) . They gave him a rediculis offer on his truck . We walked away laughing at them it was so crazy

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Trae Aplin

Bought a 2012 ram 1500 from them 3 years ago. I drove it to Alaska and all around the country with no issues.

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