Levalley Chevrolet Buick GMC

Category:	Chevrolet Dealer
Address:	2130 M-139, Benton Harbor, MI 49022, USA
Phone:	+1 269-925-3214
Site:	levalley.com
Rating:	4
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–6PM 10AM–4PM Closed

Location

Photos 72

Reviews 7

Heather Varga

We found a 2015 white Chevy Suburban LTZ with 22" wheels online at Levalley Chevrolet. We drove up from Ohio to purchase it. The truck was beautiful inside and out. My husband negotiated a great deal on the truck before we even got there. Upon arrival in Michigan we took the truck for a test drive, inspected the vehicle it was a done deal. We signed the paperwork & the dealer left to go put gas in it. The dealer came back & explained that he hit the pole at the gas station & damaged the front drivers side door, rear door & running boards. We thought he was kidding but when we walked outside we were shocked to see the damage done. We were speechless! We decided to sleep on it, we got a hotel, and arrived at the dealer this morning to discuss options. We expected they would be forthcoming with options for us. We couldnt of been more wrong. They do not have a body shop on site, they refused to let us get it repaired at the chevy dealership in Ohio, they indicated they use a body shop in the Michigan area and he even does "car restoration" and does "quality work." I have never heard of a chevy dealer not having a body shop onsite. When I asked if they would be replacing the skins on the front door & rear door they didnt have that answer & shrugged me off by saying if it needs it they will but we cant answer that for you. What? There is very obvious damage to both doors why wouldnt you replace the skins? At this point the more questions I asked the more uncomfortable the general manager and salesman became. The general manager finally said why dont we just nix the deal. I would not recommend this dealership to any of my friends, they just left made me feel very uneasy about giving them our business. They did not seem to care whether we bought the car or not and they were not apologetic by any means for the circumstance. I do wonder if they will even disclose the accident or body work to the new buyer of this vehicle. Quite honestly the whole experience got more shady by the minute. I will say the salesman wrote us a personal check to pay for our hotel & rental car for one day but honestly that was the least he could do.

Al Cheezrotti

Poor and negative. I complained once some time ago about my GM car door bottoms being rusted out way before they should have been and the salesman only blamed the Michigan road salt. Well Ok, maybe thats a big factor, however my Grandmothers car was 20 years older and its door bottoms were fine. I did bring in a vehicle for repair once, but the only reason something needed to be replaced was because the so-called mechanic broke it. I recently bought two new vehicles to replace those older ones as I just could not bring myself to give any more of my hard earned money to LeValley. There is no doubt they must have some good products appealing to many and service people. I can only say my experience was not so good so I bought a sedan and an SUV elsewhere. I do have to say this: my first choice would have been a new Chevy pickup and a new Chevy Tahoe- trouble is they are priced so high compared to when I bought them I could not afford it. Levalley just did not work for me this time around.

Balakrishnen Varadarajan

The sales men asked me to go out the door the moment I decided not to buy the car because they were trying to sell me the car for the price i negotiated a day before but the website reduced the cost the day i was going to sign the papers. It was like they were asking me to buy the car for the original posted price or more without any negotiation benefit which was originally 600$. The manager even opened the door for me. They told me that I was not a good customer that they have dealt with better customers than me. I am still wondering what would have made them say that because I tried to negotiate? or wasted their time? google should provide a 0 star option too. This is just my experience with them but be sure if you negotiate you might be in the same situation too. They will open the exit door for you not one sales guy like 4 of them. But there was one nice guy that i was dealing with originally his name is David P.

Shyreece Pompey

After buying my 2017 Malibu from LeValley I immediately made a post to FaceBook the day of buying the car. See below. "Thank you D.C. (my son) for lending us your car for a few weeks because our 2010 Malibu was broke down and need serious repairs. Thank you Harold Shelton, car dealer at LeValley, for having a heart and going to bat for me for a safer and more dependable car. Thank you LeValley Staff for knowing who I was when I walked in the door and greeted me with loving kindness every time (even when I was stressed.) You all have made my Medical Miracle Journey just that much more easier. Dealing with cancer is hard enough alone without having the headache of no dependable transportation to get to and from my medical appointments nearly 2 1/2 hours away. Most importantly, thank you Lord for NEVER LEAVING OR FORSAKING ME and leading me to LeValley to get a brand new car." Truly Grateful, Shyreece Pompey

dd parker

Brought my car in to levalley back in February 2017 because it was stolen to be fixed.I have full coverage insurance so my insurance covered the rental for 750. Its been almost two months and i still dont have my car. I have paid over 600 in rental fees. And still have to pay my deductible. It seems like ralph likes to play games when it come letting people know when there is finished he has told me on numerous occasions different days when my car would be fixed and everytime its something else. Its almost april 2017. I called today lefted a message no call back so i had to go up there just to speak with him. Cause he told me it would done thursday 3-23-17. Well its friday 3-24-17 and my car still is not done now ralph is telling me tuesday. Now i have to play the rental car place more cash because of this.

Terra Phillips

They are very slow because I thonk they overbook appointments or something of that nature. They had my car a whole 9 hours without even looking at it until I came. They lied like they took my seat apart and I needed a new part but come Thursday when it was time to install the part it was only a pen stuck in the tracker. That could have been discovered Tuesday when they had my car all day to avoid me even coming back Thursday wasting mines and their time."|"

Silver Mist

Im so sorry i bought my truck here. I have had nothing but a huge hassle its my second vehicle ive bought from a dealership and wyatt johnson was a way better dealership. Im so pissed. My title on my truck says 2014 when i bought a 2016. And the bank they put me with is just as stupid at the dealership, its a big hassle just to set up automatic payments. My husband is deployed and i do not need all this extra stress to deal with on my own! DO NOT GO HERE!!!