Category: | Car Dealer |
Address: | 7715 W 10th St, Indianapolis, IN 46214, USA |
Phone: | +1 317-295-2525 |
Site: | midwmotors.com |
Rating: | 4.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
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charles nipper
When we first arrived at MidWest, I was a little put off. The neighborhood isnt the greatest, especially for the quality of car that I was looking for and they had advertised. The lot, frankly, looks like something one would expect to find just outside a military base offering buy-here-pay-here financing to E1s at 20% APR. I was extremely interested in the car, though, so I put aside my initial impression, trusted that this is a USAA-verified dealer and the outstanding online reviews, and went in to meet with Ahmad. I was immediately impressed with how fantastically polite he was. He was very up front about the vehicle and any issues. Im a car guy and asked some tough questions. Ones he didnt know the answer to, he openly admitted he didnt know and told me hed find out. There was an electrical problem with the turn signals. When I pointed it out, he said hed have his mechanic (who is offsite) look at it in the morning and get back to me. The next day the problem was fixed. Ive now had the car for two weeks and have seen no issues, not even with the signals. I cant really speak to the negotiation experience because it was a TrueCar valued vehicle, which leaves little room for negotiating. When discussing my trade in, Ahmad was fair, responsive, and--again--almost alarmingly open and honest. Once the vehicle was paid for, Ahmad had one of his employees drive it out to me (2 hours away) and drive my trade-in back so I didnt have to make the drive again. This obviously showcases the level of customer service MidWest seeks to provide, but also the level of confidence they have in their cars--normally you drive the car off the lot and the dealer washes their hands. A willingness to drive 2 hours on their own dime and at their own risk means they believe in the car. I cannot possibly recommend MidWest any higher. Fantastic experience from start to finish.
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Merrilynn Barkerly
Please dont buy a car or truck from this car lot. They talk a good game but they fail to back up their words. They are just like the rest of the used cars dealer lie to get you in the car or truck but then once you have a problem with their vehicles the dont honor their own words. I brought a truck from them in October 31, 2016 Ive had nothing but problems with this truck from the 1st week at first they pretended to care but after the problem kept existing they just drop the ball. I finally had to take the truck to another mechanic to get the repairs done correctly. Midwest motors claim that they would pay for the repairs. I mailed them a copy of the invoice for the cost of the repairs and I have yet to hear back from anyone. PLEASE BE AWARE OF THIS SCAMMERS THEIR CARS AND TRUCKS MAY LOOK GOOD BUT THEY ARE REALLY JUST DAMAGED GOODS...
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Tina Hancock
HORRIBLE, manager very rude...went and looked at 2010 jeep wrangler unlimited white, drove it, noticed oil leak underneath told them about it and said it would be fixed...2 days later went back to pick up drove again, still oil leak after them saying "their mechanic " Said it wasnt oil it was transmission and it all got fixed they even had paperwork showing something had been fixed..so we checked dip stick and it showed NO oil on dip stick we showed salesman and told him there was still a oil leak after them promising it was fixed and his response was "Ive got some oil U can put in it" DO NOT WASTE UR MONEY OR TIME ON THIS JEEP! Manager was just very rude and would not help fix the leak for us to purchase jeep
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Olukayode Dada
Flew in from Atlanta GA to make this purchase. Was I glad I found these guys?! The Car was ready for me, clean, full tank of Gas and what else - car was even better than advertised. My salesperson, Mr Jihad gave me a quick demonstration of the controls. I put over 700 miles on the car the same day I bought it and have put close to 2000 miles on it since then. All I have had to do is gas up the car, it has no issues whatsoever. I strongly recommend these guys to anyone looking to buy a decent used luxury car. I got me a 2008 Audi S6 with a V10 Lamborghini Engine for a fraction of the price. All in all, my experience with these guys is one of the best I have had in car buying.
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Kelly Kauflin
Great experience! The guys were very helpful and informative. They answered all my questions, gave me a car fax, and they also give a warranty on the vehicle you purchase. The entire car purchase went quick and easy. I would definitely recommend them to anyone looking for a quality used car. Even after my purchase, they have been helpful with any questions and I have had no problems with the vehicle! Overall very happy! Thank you!!!!
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Ibrahim Saadeh
An overall amazing experience. It felt like they were my family. Conversing like weve known each other for years. Great staff that were super helpful and did not pressure me into anything. I found the very competitive deal online and it couldnt be beaten. Great car selection! I will be back for my wifes car and I would recommend to all my family and friends. Thanks!
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Darrell Pettigrew
Midwest Motors is the best used car dealer in Hendricks County. All of their vehicles are high quality. They have BMWs, SUVs economy cars & trucks. It is family owned & their 2 sons work there and all are very friendly with no high pressure. They keep a inventory of 100 vehicles or more to select from and I highly recommend buying your next used vehicle there!
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mark day
Bought my very first BMW from here and I couldnt be more satisfied; low price and very low miles! I cant thank Jay and the rest of team here. Jay was especially accommodating when I ran into a slight issue with my bank, with his help I was able to drive home with the car!! If youre looking for a quality vehicle, your search is over!
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David Nixon Jr.
I definitely would recommend purchasing your next vehicle from Midwest Motors. I recently purchased my first vehicle from them and am very pleased. They had a great inventory and the buying process was simple, easy, and straight to the point.
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ashley leone
Professional - High Quality - Friendly - Quick - Easy I loved the personable one on one experience and my new Range Rover is phenomenal! I highly recommend them!!!
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Omar Saadeh
Staff were friendly and they worked with me to get the car I wanted. Would definitely recommend to friends/family looking to get a good deal on a nice car!
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Rawlin Hodge
Midwest Motors helped me get a good deal on a 2010 Subaru. Very nice staff and a painless process throughout. Couldnt be happier with the new car!
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Imen M
Great experience, I was able to use my credit card which was a plus. They had great inventory and fabulous deals. I love my mercedes 07 C300!
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Leena Basha
Purchased my first vehicle today! The staff was very helpful and honest. I would recommend this dealer to anybody! Absolutely love my car!
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Scott Sauvey
Great Car buying experience! Great customer service! I would recommend Midwest Motors to anyone looking for quality used cars.
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Skylar Williams
Jay helped me out. I was very pleased with my experience and feel like I got a fair deal. Definitely recommend.
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Tiger Hsu
This is a great place to look and shop for cars. A family owned business, the staff was helpful and friendly.