Car City

Category:	Used Car Dealer
Address:	51176 IN-933, South Bend, IN 46637, USA
Phone:	+1 574-271-1966
Site:	carcity.com
Rating:	4.9
Working:	Closed 9:30AM–6PM 9:30AM–8PM 9:30AM–6PM 9:30AM–6PM Closed Closed

Location

Photos 60

Reviews 11

Jason Gagliardotfyg6g

The worst car service, dont want to fix my car, sold me one that they didnt even make sure it was safe to drive before I left with it, wires were cut and they werent even around anything that would cut them and the wheel bearing were bad and transmission was slipping, and tire had a broken belt. Took it in to get fixed called me back the next day to get it, didnt even get a 1/4 mile down the road and the check engine light came on again, it was the o2 sensor so I got that fixed. Then not even a day later AGAIN it came back on it was the o2 sensor AGAIN and he told me he dont see how it affects the drivability of the car. Been trying to get ahold of them and nor the financing company or the car city place will give me a call back, so I recommend to anyone and everyone do not buy from them cause they are a joke and they are just about screwing people over and getting money for it and they wont try to make it right like right now my wheel bearing is out again, tire belt is broken, transmission is slipping, power steering is out, o2 sensor is still bad.

RS Johnson

Without going into too many details, lets say that I had a rare experience with Car City. Let me first say that Jeff (although not a regular staff member of the South Bend store) was my initial contact and was very helpful in my first impression of Car City. I did run into a few issues with my first vehicle choice but its not about the issues, its how the staff handles those issues. And Sam and Patrick handled "a week full of Mondays" with proficiency and professionalism. They went above and beyond to treat me with respect and courtesy uncommon to car salesmen. Even though I didnt go through Josh for any dealings, he was very personable and treated my family with care. Rhonda was also very nice. In the end, Im sitting pretty in a vehicle that Im happy with and Im left with a good feeling about what customer service should be. Thank you Car City!

Steve Clark

Bro you need stop telling people you have warrinty your selling a dicounted repair to local macanics my car just broke down after a year only got 117000 in my second year so any thing gos wrong with it i have to pay 250 bucks to have it work on so its still under warrinty but i dont have the extra 250 bucks cause i just pay the crazy high car payments of all most 400 a month for a 07 saturn ion a lil 4 banger thats breaking down at 117000miles so the local car shop turned me down till i get the money call me crazy but a warrinty shouldnt cost any thing cause u garentee the car so now i cant drive my car to work and im still under warrinty some great custermer service

Heather Lee

This place takes advantage of people. I was lied to about numerous things. For example, the warranty is a joke! They told me they would replace the window which had a crack when we bought it, fix the sunroof when it acted up and other things as well. All covered under warranty, NOPE, refused to. I also straight up asked what the interest rate was and she told me that there is not an interest rate since it is a "lease to own" hmm funny how the payment you make ($475 per month) does not decrease what you owe on it barely. I will not ever reccomend them to anyone. Two years in and such a nightmare. The vehicle is worth $4000 now and we owe $11000. Seriously such a joke.

Jamie Mitchell

This was our first purchase of a new car for our family, the service was friendly and over the top wonderful. I have to say we really enjoyed the easy service , with understanding all the underline paperwork without getting a head spinning migraine. We loved the staff and we were in and out the same day with the car we wanted. I couldnt believe that we actually walked out the same day with the car with no hidden agendas or hidden fees only actually what we came for and with $39. down and we were on the road. Thank You, Car City we will be customers for a very long time. Thank you , thank you thank you. Our Family and Yours The Mitchells.

Justin Cole

Car city cars are all junk. Sorry if they screwed you like they have me. I had 2010 impala and 2 days after getting car had water issue. 1 year into lease car started knocking. There warranty junk. 27 month warranty and still covered but since i drove 31k miles warranty junk. They buy all there cars from auctions. My car had vary small lifting noise. Car city knows there selling used rent a cars and there junk. Hope u dont go here and get screwed like I did. 3500 to fix car. This car not worth it...ask them about warranty its junk too.

Kristin Sanders

Just left there. Have never been treated so rudely before. Was outside walking up and down looking for cars for atleast 30 minutes. Nobody ever came out. Finally went inside had my fiancé with me the man shook my hand and wanted nothing to do with my fiancé. Was told there was nothing he could do for us and he walked away. If your black? Dont go there he wanted nothing to do with my fiancé because he was black. We drove an hour up here to go to this place and have never had worst customer service in my life.

mzladyslim

I drove all the way down from Michigan to look at a few cars on the lot. Jim Glick was phenomenal! He was very friendly, professional, and made me extremely comfortable. No pressure to buy nor did he try and sell me a car I couldnt afford! Jim was very patient and definitely addressed all of my needs. Next time my family and I are in need of a vehicle, Ill be making that 2 1/2 hour drive. It was well worth it!! Thank you Jim - you and your team were amazing!

Joseph Ankrom

I had a great experience today with car city they were very quick and professional and I would recommend anyone to go to car city and purchase a vehicle. Ive had my chevy equinox for a week now and I noticed there were no fog lights or covers just the holes so I went back to car city and they had the problem resolved the very next day. I will keep doing my business at car city, Thanks Car City Team

Allen Van horn

I couldnt imagine getting reliable, very clean transportation with great warranties and service options to be as easy as it was for me at Car City in South Bend, Indiana anywhere else. James was very professional, friendly and honest with every aspect of my visit. This is a respectable business with caring employees.

Latrice Johnson

The young lady is a blessing to the guys she works with and she went through my paperwork thoroughly and in a great time manner...The guys are sweet and looked out for a woman and not just trying to make a sale directed me to the best vehicle for my family...look forward to our journey of future business!! :-)