Sprint Store

Category:	Cell Phone Store
Address:	3428 Fairlane Dr, Allen Park, MI 48101, USA
Phone:	+1 734-287-9377
Site:	storelocator.sprint.com
Rating:	2.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 1

Reviews 17

Eydie Montana

When I purchased my tempered glass cover for my IPhone the employee told me and encouraged me to buy based on the policy of being able to return accessories that became damaged thru wear and tear for free. Today I went to the store to replace my tempered glass protector that has cracked and was turned away. There was no attempt to satisfy a 15 year customer with Sprint at all. The Sales person never checked the computer for my purchase or warranty information and denied there was a manager in store to talk to. He simply said our in store stock is low and we cant replace it. The service at this Allen Park Sprint location is progressively getting worse. He wouldnt even move from the counter to look up my purchase history to confirm the name of the brand I had purchased or to give me a contact number for the company to contact. The store was empty and yet he would not help or be actively helpful in any way. The incident occurred 1/26/17 at 350pm.

tim antol

My wife and I had an absolutely stellar experience at this store. Our Rep Mary Ann was kind and extremely knowledgeable about the technology and explained the plans flawlessly. I dont know what all the negative reviews are about because she was awesome!

Jack Swan

Customer service went above and beyond for me by transferring all of my contacts and helping me in a time of crisis when my phone was stolen. The reps at this store did an awesome job, strongly recommend and low traffic during the day :)

Arma Suggs

Phone shut off and would not come back on, guy says its looks looks the battery we cant help you here go to the service ctr. I asked where one was and he proceeded to give me a telephone #.

Kaitlyn Norton

Marshall and Jeff helped my mother and I out yesterday evening. They stayed an extra half hour after closing just to ensure that we got our new phones up and running. They were so great!!

marc parker

STAY AWAY FROM THIS STORE AT ALL COST!!! i dont like to write reviews but this was the absolute worst. I regret that I have to select one star. It should be none.

cedric gildersleeve

Absolutely terrible service ... Somethings always wrong with the computers and they employees that knows what their doing ! Everyone seemed so clueless !

jamesb5

An employee refused to help us, straight up said Im not doing that. Luckily another employee stepped up and took care of us, still will never go back

Jazmine Hall

Terrible experience! It doesnt even deserve the one star. Worse Sprint by far.

Jonathan Antol

Great service here! Not sure what the bad reviews are talking about!

Assistant Mother

I heard there was a new Manager Great Service

Chris Koenig

Great service! Definitely recommend!!

Marianne Koenig

Best Sprint store in the area!