Ralphs

Reviews 15

KE

Kevin Bean

Theres another branch the I live closer to but like many other businesses at 3 oclock in the morning it is closed which does not work for me because my life works around the night. this branch however it is 1 of the few that is open 24 hours a day, and frankly, is where I would prefer to go to shop even if I live a normal life and work a 9 to 5 job as they have a larger selection and a whos general overall facility is a lot nicer and better maintained. I give the store and all around 5 stars with the exception of their service however I dont think that my review is and I cant or fair reading because like most doors around 3 oclock in the morning they are primarily busy restalking their shelves and there for, keep most of their limited staff. But after being persistent in asking upper management I was able to acquire the necessary items that I wanted with impeccable service and customer appreciation thank you van nuys branch Ralphs. You make my life a little less a living hell. :-)

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JU

Judy Bennington

EVERY PERSON WHO CHECKS OR PACKS GROCERIES IS IN DESPERATE NEED OF TRAINING!! Packing grocery bags shouldnt be rocket science. Dont put raw meat or cleaning supplies with other foods, particularly not produce. Dont put my $3 each avocados with canned or other heavy foods. Produce should be separate. Heavy items should be loaded in the bottom of the cart, and crushable items (chips, etc.) should be on the top of the cart. Frozen foods should be together, as should refrigerated items. Dont assume that you have to overpack bags just because they arent free, especially if the customer brings their own.

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A

A Private User

After a year of shopping regularly at this Ralphs, I have switched to Gelsons. Within the past two months, I have purchased too many stale food items at Ralphs. The bakery items are almost all stale (french bread, kaiser rolls, pane rolls, croissants). I bought a package of $9 tempura shrimp-stale. Two of the produce guys are the only employees who dont act like theyre doing you a big favor by allowing you to shop there. The extra $10 to $20 a week to shop at Gelsons is a small price to pay. Gelsons employees are excellent and the store is beautiful. Its like they actually want business-whoa!

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JO

John Justice

I went to get a sandwich at lunch time there are two people in front of me they ordered three sandwiches it took the guy 35 minutes to make those so I couldnt wait so I got it already made sandwich and I got my mayonnaise for the sandwich but they didnt have mustard the guy made me wait another 5 minutes for the mustard then told me they are out of mustard they wont have it till Saturday this is a grocery store they dont have mustard packs the guy was rude and it was totally unacceptable. I left the store without even buying the sandwich

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AL

Aleck Pups

Food is sold here. Ralphs card is accepted here. If youre hungry, you will be no more. If youre tired, you will still be tired. There are people to take your money, There are people to load your cart, There are people who are just shoppers There are bunnies, that hop up and down Chicken might there, please check Beef - they probably have it too. Various cookies, and milk and eggs Sausages, beer and everything else Ralphs provides necessities to public.

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AD

Adrian Liera

WENT TO RALPHS TODAY AND THE MUSIC WAS BACK. EVERYBODY SEEMED HAPPIER. HAD A GREAT TIME TODAY.LOVED SHOPPING HERE. I WOULD LIKE TO THANK THE STORE DIRECTOR, WHO IS HOT, BY THE WAY, FOR GETTING THE MUSIC BACK. ALSO I WOULD LIKE TO THANK BRANDON IN THE LIQUOR DEPT. HE RECOMENDED ALL THE LIQUOR FOR OUR PARTY TONITE AND ITS A SUCESS. HE KNOWS A LOT FOR SUCH A YOUNG MAN. THANKS AGAIN FOR LISTENING. YOU GOT A CUSTOMER FOR LIFE

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BR

Brian Keith

This is BY FAR the most pathetic Ralphs grocery store I have ever entered. Everytime I have been there, I walk out shaking my head in disgust. Its dirty, tiny and is in a constant state of disarray and need of some serious repair. The floors are uneven concrete, the isles are so narrow (2 people with shopping carts cant pass each other) and their selection is really bad. Plus, OUTRAGEOUSLY EXPENSIVE!!

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NO

Noella Risley

Its open 24 hours , which these days makes it the exception! I admit that the only time I visit is after hours, so the store is being stocked at that time and usually only one checker is available . That said, great variety of brands and options, huge fresh produce area and nice wide aisles . Now, if they could just do something about opening up the self- check-out section more , I would be in love ...

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JO

Jordan Cox

This Ralphs location is the smaller of the two around the Sherman Oaks area, the other being the one located at Ventura and Hazeltine. It has a single row of aisles, versus the double rows of the other location, so it is less overwhelming. It is clean and well organized. I can usually find everything I need here during a shopping trip but the smaller store size can mean a smaller selection of goods.

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Brian Adler

This Ralphs doesnt look the best from the outside, and the parking lot is a bit cramped. But still feels nice on the inside and has the same great selection that Im used to from other Ralphs supermarkets. Last I checked it also has a US Bank branch inside which I personally find very useful. It is, if I recall, a bit cramped on the inside of the market too but still a solid grocery store.

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NO

Noella Risley Downs

This is a decent Ralphs store, although the service people arent as welcoming as some other locations. There is a lot of square footage to cover and tons of produce ,but I can never shake the feeling of disarray and a somewhat iffy standard of cleanliness . That said , its open 24 hours and close to two major freeways (405 & 101) and when youre tired and hungry that counts!

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MO

Monet Clark

I traveled from North Hills or from Hollywood on my way back home to go to this grocery because they have a large selection of fresh veggies (including organic), Chobani yougurt for $1, best banana nut muffins ever, and ethnic food to meet your needs. The downside of this grocery is that the parking lot is small. Yet, it is the best grocery in the area.

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AR

Arly Smith

Now is ghetto. They been hiring low class personnel, very disrespectful to clients and management they just dont give a crap about your opinion as a consumer. You are looking for the best quality in a grocery market even on customer service but it is disgusting now you get only bad customer service and lack of interest for the clients.

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AD

Adrian Cabral

I thought this Market a poster be a family-friendly place that I could take my kids to but I am never going back to that market never again employees just cuss in front of kids out in the open and the manager it just sitting there saying anything if I was a owner of this Market I would fire the manager and that employee

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PO

Poppy Meadows

Ralphs, will I longer take your debit/visa. The option to use credit is gone. This is because they are to cheap to pay the visa % so now its like shopping at Arco. Not only that they treated me like I had a stolen card cuz I would of like to not enter my secure PIN number there. Gross and hideous, rude.

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