Category: | Manufacturer |
Address: | 245 W Carl Karcher Way, Anaheim, CA 92801, USA |
Phone: | +1 714-829-2600 |
Site: | garagecoatings.com |
Rating: | 4.5 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 6:30–11:30AM Closed |
MI
mike nelson
I have been installing 2-4 garage floors a week for more than 5 years and I come across a problem floor a few times a year. The technical department typically tells me to stay away from the floors with moisture reading above 12 because they are high risk and I agree with that. However I have done at least 10 jobs with readings in the 8 to 11 range and not one of them failed so I am really happy with how the 4150 epoxy works. In fact I have probably done over 500 floors and I have only had 3 issues and that involved the concrete popping off or my guy didnt mix the topcoat correctly. I give this company a rating of 5 because their product really does work as they say it does and they have really good technical support. I make a good living doing this all because the 4195 epoxy works exceptionally well.
LA
laserwiz
1.0 star rating 10/6/2016 Visited online site to check out floor coatings. Was offered a chat session. The lag time between posts was about 5 minutes on their end. When I mentioned that the rep. typed slower than I did she told me she was multi-tasking ... wtf?! Then I called the place and was pushed through numerous products prompts which finally yielded a human person who asked what I was looking for? Really? Then I was directed to terminal hold. Lastly I sent an RFQ (request for quotation) and the person responded the next day telling me that the shipping to the SF Bay Area (from Anaheim) would be $50.00. Wow.... Went to Lowes
CH
Chad Emerick
I own a business in NC and recently engaged VBP to expand my service offering. I cant say enough about the these guys- Fernando specifically (he is beyond helpful). Exceptional service and support beyond words even thousands of miles away. So glad I found these guys... dont let the baseless couple of bad reviews misguide you.. thats the 1% of ppl that have not a clue how the world and business ownership works. I can promise you that based on my experience that these guys really do care and do the best they can- which by the way is excellent. What more could you ask for? + superior products. End of story.
JI
Jim Kelm
I was assisted by the sales staff with product purchase and we prepared the surface and applied the material ourselves. 1800 square feet of interior space took approx. 10 hours for 1 person to complete. Prep time was a couple days as we ground off glue residue that was left after tearing up a glued down carpet. The video was very educational and I am happy with the floor. I had my garage floor done by a commercial company a few years ago and my warehouse floor looks just as nice. The durability is excellent. We are running pallet jacks with heavy loads of paper on them and there isnt any issues.
MI
Michael P.
What a pleasure working with Kristen at Versatile Building Products on my epoxy order. From the moment I first called she helpfully walked me through my order with numerous questions answered that resulted in my feeling that I was ordering the correct products and amounts. In addition, they provide me free shipping (my order being over a certain amount) and even made me aware of a special that saved me additional money. Terrific company!
JE
Jeff Perry
I had a bad experience with some of the people here. I got a call from Jimmy and he made it right. My advice is they have the best product on the market I have used several. If you have a customer service issue email or call Jimmy he will make it right for you. If you had a bad experience give them another try it will be worth it for the product you get at the end. Thanks. Jeff
TI
Timothy Waechter
We have used Versatile Building Products for many years, primarily purchasing epoxy, flake and polyurea products. Product has always arrived on time, and we have been able to install all jobs with confidence in the end result. The customer service is always friendly/helpful and the pricing is fair. Highly recommend for all your concrete coating needs.
RO
Robert Brant
My experience with Garage Coatings has been nothing short of fabulous! The Representative I worked with was Fernando,He was very knowledgeable,helpful,and easy to talk to.This is my first experience with this company,I am hoping the product quality is equal to my first impression.
JA
Jake Fairbanks
Very high quality cabinets and floor coatings. Im a professional garage organization contractor and have use VBP products for the past 5 years. Very durable floor coatings and cabinets!!!
TO
Tony Odom
Had an issue with the floor yellowing in tint. With the help of the technical service department we were able to reach a resolution and are completely satisfied with the service.
LU
Lucy Peerenboom
Poor customer service and if theres a problem with their product, rather than coming and checking the situation out, they blame the installer. Poor form,Mr Newman.
RY
Ryan Spates
Great overall service! The install class was very helpful and the people are easy to work with. Super knowledgeable about their products.
RY
Ryan Parker
Wide variety of phenomenal products and great customer service! I love using VBP. Highly recommended!
US
US Concrete Design Inc.
Nice service good products professional technical support