Best Buy
| Category: | Electronics Store |
| Address: | 70 Worcester-Providence Turnpike, Millbury, MA 01527, USA |
| Phone: | +1 508-421-9149 |
| Site: | stores.bestbuy.com |
| Rating: | 3.2 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM |
Location
Photos 100
Reviews 35
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Michele Desantis higgins
Nov 25, 2016 Not good experiences twice!! First I went through hell trying to get a wash machine delivered,.but they made good and gave me one that was better than the one I ordered, so I gave them another chance( stupid me) second, I ordered a dishwasher online mainly because of the free installation. I was prompted to buy set up kit(or they wouldnt install) and also paid to haul away old dishwasher. They delivered it and would only drop off the box in my foyer. They wanted nothing to do with install or haul away. Its been 3 days of being on hold and getting the run around. Still currently have a huge box in my foyer ugh!!! Dec10,2016 still have a box in my foyer. Finally got someone to install today , BUT somehow they are not coming because it was rescheduled! Not by me!!! Been on hold for an hour. Having a 40 guests tonight and have to put this box with dishwasher outside, cause its taking up my foyer. Trying now to get anyone from Best Buy to come pick it up! Im going to Home Depot to buy a dishwasher and get customer service from a company who CARES about their customers!!!
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Jake Haendel
This store is great. I had the worst experience of any store I have ever been to in my life at the Marlborough MA location when I bought a brand new laptop from them and it didnt work right out of the box. I havent opened it for about 2.5 weeks because I work so much so I outside of there 15 day policy The manager in Marlbourgh was rude and offered no solution I went to Milbury location and told them what happened at the Marlbourgh store. The manager of geek squad was extremely helpful and contacted the Marlborough store to see what had happened He ended up taking 50% off a laptop that was already on sale so I could have a working computer 5* store they know how to treat people
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Penny Rendeir
I waited in line on black Friday for a $150, 48 1/2 inch Toshiba TV that sells for $430. I received the promissory ticket guaranteeing they had one in store for me to purchase. When I went to pay they informed me it was not there, someone had misplaced or sold it to someone else. They instead sold me a smaller store brand TV valued at $130 less than what they promised. At least they tried to offer something in place, unfortunately the value wasnt comparable to what they had promised. I tried to be understanding it was after all a very busy day, but it was disappointing to not get the name brand, or at least something with the same dollar value.
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Odysseas Litis
Τα ποίο πολλά είδη ηλεκτρονικών υπολογιστών και κ.λπ είναι δεύτερης διαλογής. Ρετάλια του κιλού. Δεν μού αρέσει αυτό το εμπορικό κατάστημα και δεν ξαναπάω δεν το εμπιστεύομαι.....
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Nikki Plays
I made a return, and with an immense amount of patience both from myself and the customer service employees, we were able to come to a resolution that fit all parties. This Best Buy has won me over, and I will happily shop here again. Thank you for being so helpful and understanding.
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Mike Gardner
Whatever you do dont let these hacks work on your car. My poor Audi will never be the same. Had to bring it to Sun N Sound and get everything they did changed out and best buy refused to refund a single dollar. Stay away from these guys unless you want to have your car ruined.
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Jillian Bradley
I really like this Best Buy. I have bought 2 phones here and the sales associates for the mobile phone area are great! They take good care of you not just selling you to make money. They really take the time to look into what your needs are. I would recommend this Best Buy!
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JASON MCCOMBS
After waiting patiently for an associate to finish helping someone else, they proceed to help someone just walking in and completely ignore me, $1000 laptop sale loss. Ill get a better machine on Newegg, thanks though for demo Best Buy!
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Jenn B
Horrible. Ive been on hold for about 30 minutes and counting for a simple question however the service girl just keeps resetting the hold time, not even asking if Id like to hold or if my question is simple....super horrible!
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Alfredo Fernandez
Preorders are not fulfilled for the date that the product is released. They will notify you when they have received the product at the store which may be several days after release. Very poor customer service.
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Debby Heinz
I will NOT go anywhere else for electronics. I never paid attention to the fact that they sold appliances or I would have bought my fridge and washing machine, that I just replaced there.
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Naren Majeti
This place has a wide variety of electronic items that are found throughout the store. Service can be a little slow but it is worth buying an appliance or electronic item here.
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Warren Lavallee
Typical Best Buy, its a smaller store, doesnt have a separate department for Apple computers. Prices are 20% above retail, but when you go to the mall thats what you expect.
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BuD Grant
Great Best Buy! Friendly staff this location is less used than the Worcester location but still nearby so more chances of getting the item you want without going to far.
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Ricardo Hormaza
I was put on hold (on the phone) twice in a row without being able to say anything. I understand sales reps may be busy, but thats a bit disrespectful.
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Alan Henderson
Excellent service, the sales rep was pleasant, informotive & very helpful with my purchase of a new phone. I definitely would recommend them to all.
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Earle Markey
I WAS MET AT THE DOOR, TAKEN TO THE LOCATION OF THE PRODUCT THAT INTERESTED ME, AND INTRODUCED TO A SALESMAN WHO WAS FRIENDLY AND KNOWLEDGEBABLE
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Michael Grenier
Amazing. Staff was very knowledgeable in their departments and helped me instantly and stayed with me the entire way! Much better than before.
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Joe MacNeil
On hold for 45 minutes waiting for someone to pick up and answer a simple question. Service sucks! Do not waste your time calling!
JE
Jeff Parks
Jonathan Ortiz - did a great job! The party I was with ended up getting a soundbar and a great Sony Bluetooth receiver CD player.
MA
Maria Sarraff
I LOVE BEST BUY. I CAN ALWAYS FIND MY PRODUCTS. CUSTOMER SERVICE IS ALWAYS GOOD. AND THE REWARDS PROGRAM IS AWESOME
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MVPgoalie
If u love standing in line watching employees with their thumbs up their behinds this is the place for you.
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Shaunn Lavoie
In and out, dropped off my old printer for recycling, for free. No hassle, I would recommend this service.
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Chris Lazzara
The best option for all my tech needs. I also love how they will match any stores prices, even Amazon!
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Greg Brunell
The cellphone department is a joke. Whoever arranged the rack for the cases needs to be fired.
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Joann Barch
WORST BUY sorry I mean worst buy SUCKS ON SO MANY LEVELS ITS UNBELIVEABLE!!!!!!!!!!!!!!!!!!!!
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Roy Sjolander
Customers come dead last. Sales people just goof around with their friends while you wait.
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Blake Ford
Great service. I was not happy with the product and they were quick to return it for me
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A Private User
Costumer service SUCKS! It took me an hour just to find the price of an Ethernet cable!
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Jon M
Its a best buy, make sure you know your getting the lowest price before coming here.
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Kevin D
Dont count on any help, but they price match Newegg so, you get what you pay for.
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Tara De Gaetano
waited more than 30 minutes to learn that my computer was still being worked on.
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Sundance Wolf
THEY WONT EVEN PICK UP THE PHONE! BEEN TRYING FOR HALF HOUR TO REACH SOMEONE!
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Chris S.
indifferent staffing, Terrible return policy, very odd layout. whats to love?
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Celeste Donohue
i upgraded my phone/service and was very satisfied and impressed!
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