Pro Optical

Category:	Optometrist
Address:	175 Cambridge St, Boston, MA 02114, USA
Phone:	+1 617-523-7006
Site:	proopticalboston.com
Rating:	4.7
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–8PM 8:30AM–6PM 10AM–4PM Closed

Location

Photos 19

Reviews 12

Ali Candogan

I visited Pro Optical as they had a very high review score. However, Harrys sloppy mounting of a pair of 500 dollar progressive lenses on my frame disappointed me. I am a retired College Prof of Engineering Mechanics and have been wearing glasses for over 40 years. I saw the frame-lens discrepancy, the minute I looked at myself on the mirror. Harry was not on duty so Anatoly was attending me. He also saw the discrepency and looked surprized. He said he will try to correct it but was unable to do so after 2 visits to their workshop in the back. Then, Anatoly came up with the argument that my old lenses were measred by computer and the exact shape duplicate was ordered. So, my old lenses must have been discrepent also. Anatolys argument also disappointed me. There was little to do as I was leaving Boston in 3 days so I accepted the faulty lens mounted frame. Meanwhile, when I asked for my old lenses, he said one was missing and strangely did not give me the other pair in his possession. Anatolys faulty mountings explanation and the disappearance of my old lenses were further disappointments wrt Pro? Optical.. . .

Krista Dong

Excellent experience last week at Pro Optical Services, which is super convieniently located on Cambridge Street just next to MGH. Dr Nguyen was friendly, knowledgable and took time to explain her findings from the exam. She also advised on type of contact lenses she felt would be best for me, given my lifestyle and previous type of lens. For eye exams, they offer traditional pupil dilation or for an additional $69 you can have a digital picture taken of your eyes, which you are able to see and review with the doctor. (I went sprung for the digital exam) They have a *pretty* good selection of frames. Office is clean, bright. For contact lenses, they will ship them next day to any address free of charge.

Globe Trotter

I have a hard time coming to terms with the surprise that this place is terrible. I dont think the optometrist even knew his job right. And when i requested multiple exam sessions for my contact power, he was like how many times you want to get tested. I will do one last time for you. WHICH HEALTHCARE PROVIDER or a PRACTITIONER DOES THAT? After about 5 months of my exam. my vision was still not corrected properly in my right eye. Another optometrist near my home did the right job for me. Pro Optical was a big let down. I vote to avoid this clinic and place by all means, and especially be very careful when checking with Dr. Duane. Smith. I vow never ever to return to this hopeless optometry clinic

Carol Bateson

My experiences at Pro Optical are excellent everytime I go there. My friend at work recommended Pro Optical to me seven years ago when I moved to this area. Dr. Cheryl DePaolo Jost is the best! Last week I called the office to request an emergency same-day appointment with her. In less than 1.5 hours I was sitting in her office. She removed an eye lash from my left eye which was red and swollen. The Pro Optical staff is always very helpful when I call for an appointment. And, like another patient said below - the office is absolutely beautiful. I would definitely recommend Pro Optical to anyone who is searching for excellent eye care.

Jenna Ikasalo

I was very much impressed by Pro Optical. The entire staff was friendly, efficient, and professional. I was greatly impressed with Dr. Jost. She spent a great deal of time with me to ensure I had the best possible treatment. She suggested a new brand of contacts for me to try that were more current and I love them. She also sent me out of her office 3 times to allow my contacts time to adjust, so that I had the right lens and the best outcome. I see better now than I have since I started wearing glasses/contacts 13 years ago. The whole team was great and I highly recommend them, to say the least! Great work, keep it up =)

Olga Burenkova

I have been coming to Pro Optical for all my eye care needs for about 14 years now and have been happy with services they are providing. All doctors there are very knowledgeable and pleasant to communicate with and are up to date on all the latest technology in the eye care field. I have to go there every year due to my vision problems and they have been very good at reminding me of my appointments and making sure that I have all my necessary tests done and that my eye wear prescription is up to date. In all, it is a nice, well organized and modern eye care office you wont regret visiting.

Emily K

When I first arrived, I was greeted by the staff who are friendly and knowledgeable. There was virtually no wait, and I was seen right on schedule which has never happened to me before when it comes to medical appointments. The service was efficient and before I knew it, I had my prescription and I was looking at the wide selection of frames they offer. They worked with my insurance and I only had to pay a $25 co-pay for the entire thing! It was a truly remarkable experience and Ill definitely go back there. I highly recommend going there; be sure to ask for Dr. Jost!

Julio Epperson

It isnt just the extremely wide variety of glasses and sunglasses that makes you want to come to this store, but the people there that make your trip from anywhere to there one of the best experiences you can have anywhere. The people there are extremely kind and super helpful, they will answer your questions and even help you pick out a frame that suits you. Dont even get me started on the dogs there. Theyre speed really suits their name, "Hour Glass" the will have your glasses made within an hour.

Jennifer Turpin

Ive been going to Pro Optical for many years. The main reason I go is Dr. Smith, hes incredibly personable and easy going and will answer any questions you have. Ive never felt rushed through an appt and for someone who doesnt like people near their eyes this is important. An added bonus of going to Pro Optical is the staff. They are able to make recommendations as to how to best use my insurance to save on out of pocket expenses. They too take time to answer questions and dont rush you in or out.

A Private User

Been going to them for ages and recommend. I like the availability of appts, and that they are always on time. Dr. Jost works fast but is very thorough, and I appreciate that she explains things. I do get my glasses elsewhere, so my teens can be with me to pick out a style (Pro-Optical is by my work and I live far away), so I cant speak to their eyeglass services, but I always look at the frames and they have very nice/current styles in the section covered by my insurance.

Frederico Lapa

My first time exposure to an eye doctor (Duane Smith, O.D), and both those sets of professionals preceding the Intake visit with the doctor, and the Optician serving my needs and wants, for a new pair of prescribed reading glasses, was all a punctual, reliable, and certainly at-ease experience to me, as a novice and skeptical person in the world of seeing. I highly recommend those professionals at Pro Optical practice.

A Private User

excellent experience, as usual.... professional, courteous staff, I would certainly recommend ProOptical to anyone needing an eye examination.... as for the gentleman who hated it, well, tis the insurance`s policies as to what they will pay, there are always co-pays - ProOptical unlike chains is a locally owned business, that should mean something with so many jobs getting off shored and out sourced