Cricket Wireless Authorized Retailer

Category:	Cell Phone Store
Address:	5620 Kenilworth Ave, Riverdale, MD 20737, USA
Phone:	+1 240-770-7505
Site:	cricketwireless.com
Rating:	4.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 15

Reviews 10

Gyasi Coleman

I signed up for Cricket Communications Inc. (rate plan "Cricket $50 Muve Smart") on April 17, 2013 at their location on 5849 Riverdale Road, Riverdale, MD 20737. Due to lack of signal strength, I cancelled their services, at the same location, on May 3, 2013. I purchased 2 phones under the plan above; I paid the entire amount for both phones too. Also, I paid the first month of pre-paid services from April 17, 2013 to May 16, 2013. Please note, I cancelled Cricket on May 3, 2013. As listed on their receipt, I dont expect a refund for the period between May 3rd to May 16th. However, Cricket is still billing me for cancelled services. The phones were returned on May 3, 2013 too. Furthermore, one of the former Cricket numbers have already been transferred over to my new carrier (T-Mobile). So what is their justification for billing me? Since I have cancelled Cricket, I have been billed $42.16 on May 16, 2013, and $47.30 on June 17, 2013. I just put a stop payment through my bank account. The Cricket representatives refuse to refund due to policies outlined in their contract agreement. I subscribed to pre-paid services to avoid shenanigans like this! Never trust these people with automated services; theyll just take advantage. And THEIR SERVICE IS TERRIBLE TERRIBLE TERRIBLE.

Mustafa K. Hanoon

I want to appreciate the customer service of Mr. Raul, Miss. Rosa and Miss. Leslye they provided me great services. I would surely refer Cricket to my friends and family.

Francisco Villacorta

Gracias por tu ayuda. Mejor service al cliente

Emily Echebi

Always fast, and I broke my phone, peoples work here back it up my all the contact and picture, Thank you!Love it!!

Valentine DeLacoudray

Im happy to come in this location. Make me feel good for Best Customer Service

Pepe Aguilar

Excelente

Robert Roane

Great customer service, Thanks

Rodolfo Bonilla

Amazing , Nice customer service