T-Mobile

Category:	Cell Phone Store
Address:	144 Chartley Dr, Reisterstown, MD 21136, USA
Phone:	+1 443-881-4200
Site:	t-mobile.com
Rating:	5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM

Location

Photos 9

Reviews 20

Eagle Eye Surveillance Camera

Hello, Im a new Surveillance camera business owner and I decided to open up a cell phone business account but I was very undecive in regards quality service and coverage, less that I know of I met Denis who happens to work for T-Mobile, man let me tell you this guy is very professional and willing to go the extra mile, he took his day off came to my office and explained to me all the business benefits i could receive such us 24/7 costumer service, business promotions, higher line limits, higher credit limits, provide discounts to my employees who have t-mobile already, 1 line $20 off, 2 or more lines $40 off, man I was impressed all the information Denis gave me and to finish he also advised I could use my cellphone bill for TAX DEDUCTION at the end of the year part of my business expenses. NOw days who takes the time to explain all of that? Let me tell you who, Denis did so I decided to give it a try and so far everything has gone smoothly, got my 5 lines that I open with him, transferred my numbers and backed up all my data and bought few accessories. To all business owners I strongly recommend this store and its team, THANK YOU DENIS FOR YOUR SUPPORT AND ALL THE INFO. Definitely will come back to open more line as my business is growing.

Vanessa Rocha

I was paying a ridiculous amount of money for just one line with sprint, so I took the decision to switch phone carriers. I went to couple cellphones stores to compare prices and to get some information about their plans, but this T-Mobile store at Reisterstown made me come back not just for the price, also for their great customer service. Alejandra helped me out on getting the best deal not only for me but also for my whole family now we are lying waaay less than what we used to pay with the other company, she answered all of our questions happily and In a very professional way.THANKS ALEEE!!! I would recommend this store every time I have the chance

Roberto Pavon

Eh estado en esta tienda muchas veces y e recibido el mejor servicio al cliente, Alejandra siempre me ayuda con todo aunque no tenian un tipo de protector en la tienda ella me ayudo a ordenarlo y a pasar todas mis cosas de mi viejo telefono.. Cuando vayan a la tienda pregunten por ella, ella es la mejor sin duda!

Angela lopez

El servicio de esta tienda es increíble, Leo me ayudó A recuperar mi email y también me ayudó a transferir todos mis cosas de mi teléfono viejo al nuevo. Hablan español, son respetuosos y hacen lo posible para ayudar que uno salga satisfecho conelservicio. Les recomiendo a todos en el area a visitar esta tienda.

Sandra Magallan

WENT TO THE T-MOBILE STORE ON CHARTLEY DRIVE AND MAN THIS GUY DENIS WENT PASS BEYOND, HE COULDNT MAKE MY SWITCH OVER PROCESS MUCH EASIER FORM POINT A TO POINT Z, HE EXPLAINED TO ME ALL THE FEATURES OF AN IPHONE LIKE PRO (LIKE HE WORKS FOR THE APPLE STORE.LOL), TRANSFERRED MY NUMBER WITH T-MOBILE, HELPED ME CRETE AN I-CLOUD ACCOUNT AND BACKED UP ALL MY DATA FROM MY OLD PHONE. THUMBS UP FOR "DENIS" HE IS THE BEST RETAIL SALES ASSOCIATE IVE EVER KNOWN. I STRONGLY RECOMMEND THIS STORE AND DENIS TO ASSIST YOU WITH YOUR WIRELESS NEEDS.

Obel lemus

I WAS REALLY UPSET WITH MY LAST VISIT AT T-MOBILE STORE (BALTIMORE CITY) SO I DECIDED TO GO ONLINE AND LOOK FOR THE BEST RATED T-MOBILE IN MD AND BOY LET ME TELL YOU THIS, I GOT THERE AND DENIS GREETED RIGHT AWAY, ANSWERED ALL MY QUESTIONS WITH NO DOUBTS WHATS O EVER. I STRONGLY RECOMMEND THIS STORE ON CHARTLEY DRIVE, THEY REALLY MAKE YOU WANT TO SWITCH OVER FOR HAVING THE BEST COSTUMER SERVICE IN TOWN. HIGH FIVE TO MY PPL IN T-MOBILE CHARTLEY DR AND STRONG HAND SHAKE TO MY BOY DENIS.

Cirilo Juarez

The best service I ever received couldve Denis Explained and advised me every step of the way with two line activations. I strongly recommend this store to all my friends and family members, thanks Denis, Ill come back again! They are the best. They are very friendly people, recommend you the best for your pocket and best of all, you can do credit to get better discounts future both on phones and plans. Excellent work Denis M.

juan martin

mejor servicio al cliente en el area, remcomiendo visitar a leo para que te ayude con todo lo relacionado con tu cuenta de mtobile. best customer service in town, i recomended leo for the best experience.

Josefine R

Great customer service! I was very impressed when I walked into the store and immediately was greeted by all employees. I have never been treated with so much professionalism at a cellphone store before. Thank you so much for helping in upgrading my phone and helping me find a plan that fits me and my budget. Thank you Kayleigh, Denis, and Kevin you guys are all awesome.

Frank Brown

ON OUR VISIT TO THE T-MOBILE STORE IN CHARTLEY DRIVE SHOPPING CENTER, WE MET DENNIS WHO HELPED ME UPDATE MY SOCIAL MEDIA (TWITTER, FACEBOOK, INSTAGRAM) ACCOUNTS AFTER UPGRADING MY OLD PHONE. HE WAS EXTREMELY HELPFUL AND GOT ALL THE ACCOUNTS SET UP IN RECORD TIME. IT WAS A VERY PLEASANT EXPERIENCE AND WOULD COME BACK FOR FUTURE UPDATES.

Juan Garabato

Leo el mejor customer service, Super buena atencion, muy buen servicio. Leo me atendio muy bien, agradable y rapido, recomiendo visitar ese tmobile.

campos de sajoma

MARIELYS GORIS , she is the best person to help other people with any problem that you have , excellent service and attencion . she helps you with all the love she have ,, i recomment the store 100 % And if you ask for marielys goris she will resolve all the problem you have .. I love her patience and her kindness..

Marlon Bonilla

fui a t mobile aser un upgrade ami nuevo telefono metrasfirio mi informacion y meayudo ah recetiar mi contrasena. recomiendo a denis en esta tienda

Michael Case

Fantastic store, great location, friendly & helpful staff. They have an excellent selection of the latest phones and accessories. The staff was extremely helpful in making sure I was getting the best deals / saving the most money. Very happy with my purchase, & customer service was top notch!

Hector Nolasco

Muy agradable experiencia y muy buena atención, la amabilidad de Alejandra hace la diferencia absolutamente recomiendo esta tienda

Esteban Mellid

I was having trouble with my phone email settings and Leo and Maria were able to help me quickly and swiftly. Their customer support and attention to detail is what makes them a real asset to the company. I would highly recommend this TMobile to my friends and family.

Michael Carrington

I just moved in the area and needed a T-Mobile store and I found this wonderful place. The customer service was grand and they attended to the reason why I visited, than offered me a service that benefited me greatly! Listen. Listen. LISTEN. Visit this place!

victoria oros

Great customer service here. Dennis and his team at T-Mobile do a great job of fixing situations us customers get stressed about. I appreciate his effort and hard work for doing a tremendous job. Dennis put his ALL to make me a happy T mobile customer.

Ej Everyday

Kayleigh and Kevin were absolutely wonderful! Their service was fantastic! This company and its employees make other companies rethink their existence! Switch over to T-Mobile if you want high quality and great customer service! You cant go wrong!

El_Che Leonel

Best Tmobile ive been to by far, Customer service is Great and the reps go up and beyond to help you leave happy. If you are in the Owings Mills/Reisterstown Area or if you need spanish speakin reps this is definitely the place to go.