Category: | Used Car Dealer |
Address: | 19501 Amaranth Dr, Germantown, MD 20874, USA |
Phone: | +1 301-258-3500 |
Site: | fitzmall.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 11AM–6PM |
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Adrian Uribe
The employees were very down to earth and kind. There was no BS salesman speech and they made sure to cater to our every need. Shout out to Nery Fuentes who helped us buy our car! He was very patient, knowledgeable, and went out of his way for any request. Another shout out to the General Manager, Faruk, who also came over a couple times to help and see if we needed anything like coffee or just friendly chitchat. This place welcomed us in like family and treated us with respect and that is a very big deal to us! We recommend this to anyone who is sick of the typical sales pitch and just want to talk to normal people. Thanks again guys!
JE
Jessica Rodriguez
When it come to purchasing a car, it can be a hassle. Especially if its your first time. However, Nery Fuentes made it happen with ease. I told him what I wanted and what my price range was. I didnt feel pressure to get something I couldnt afford. When it came to interest rates, he tired to find me the best deal. All in all, if you are a first time buyer Nery Fuentes will help you make your life much easier. I highly recommend him.
MA
Maria Valladares
After buying the vehicle my daughter wanted, I called and ask to speak with Victor about my car problem, but didnt. This new guy name John said hes the manager and he can help me. Apparently he hear you but doesnt listen to you. Literally the worst phone call service I have ever received. And my problem never got resolved. Dont waste your time with this rude and ignorant person.
CA
Carlos Pena
Really bad I bought a car there and after a few days I noticed that it has a lot of damages and i took it to the service department and now they dont want to fix anything they want me to contact my insurance to fix it.i regret so much trading my car here I gave them something good I got a piece of trash in return please dont ever spend your money here no worth it.
WI
Winnie Monu
My very first car and I came to see Nery! He sold a car for my brother and me as well and he goes ABOVE and BEYOND for his customers. It felt like I was talking to a family member through the whole process! Hes super professional, relatable and HONEST!!! If youre coming for the first time or another car, ask for Nery!
LI
Lina Sierra
Bought my first car here from Nery! He sold a car last year to my mom and she had a positive experience, so this time I went to Fitzgerald and asked directly for Nery. He was nice, honest, and did his best in order to try to help me choose the best fit for me. I highly recommend this dealership and Nery.
JO
JOHN GARCIA
Id like to compliment TWO of your employees, FAROOQ AHMED and NERY FUENTES for the excellent service. JOB WELL DONE FOR A LIFE CHANGING OPPORTUNITY AND BRINGING HUMANITY AND SIMPLICITY!
MA
Maddy Joyner
Literally the worst service I have ever received. The least knowledgeable staff Ive ever encountered. Dont waste your time with the rude and ignorant staff here
KW
Kwesi Mockey
Guys were great. Really good customer service. Would recommend them to anyone!
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Rattykiller78
Very good Job to salesman Axel Ben appreciated to help me to find a car .
RI
Ricky Tobing
Very nice people. Pete was very helpful. I highly recommend him.