Category: | Tobacco Shop |
Address: | 9935 Rhode Island Ave, College Park, MD 20740, USA |
Phone: | +1 301-441-1012 |
Site: | thebambooeater.com |
Rating: | 4.4 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 12–8PM 12–8PM |
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Graeson Strait
The Bamboo Eater is my go to smoke shop in the DMV area. All of the staff are incredibly helpful, knowledgeable and considerate. They have a great selection of all kinds of beautiful glass, whether youre looking for a simple hand piece or an elaborate rig. Every time Im in the store I am always impressed with the professionalism that the environment is steeped in. If youre looking for papers theyve got you covered, got a whole wall of em. Need a good stogie? Look no further, their fully stocked humidors should have everything you could want. They even have a small case with some great glass jewelry and other non functioning glass art.
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Portia Weems
I was gifted a vape that didnt work and I have no clue how to work them. I came into the store and was welcomed, I told them I had alot of questions and they were happy to answer every single one! Very knowledgeable and they dont try to upsale you or point you to the most expensive item. I let him know my needs and he gave me the exact product I needed. Also since it was my first time he gave me some matches with their store logo on them. He also gave me a pack of cigarette rolling papers, I dont use them but I have a friend who will appreciate them. Overall great experience; good customer service is so hard to find.
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Jerome Washington
No matter how many times i go in to this store Im always amazed! From old, to new, to Brand Spankin new. and if that doesnt entice you they have 5 Star customer service that will have you coming back time again and again. if you have never been please find some time(mostly time to kill) bring some friends and just browse you will not be disappointed and the prices are just right, oh one thing watch out when your leaving the store they might throw some bargains at you just to keep you there fight it....or give in like me and my friends did and kept buying. THANK YOU, Sean,Zach,and Mike your Awesome
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James Phillips
When you walk in being watched is the only vibe you really get, cool stuff terrible customer service. Just something to chew on, I was holding trash in my hand, isnt the same as stealing, and when all of the store associates flock to your section to keep an extra eye on you, Makes you kinda think maybe they dont want certain people here, I hope management coaches around this because its an unacceptable way to run a business, making people feel unwelcome is a quick way to get shut down. Food for thought......
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Ashraya K
Very small selection and the prices are over blown. The employees are snobby and try to correct you for using the term "bong"; seriously guys u can say water pipe all you want to just refrain from correcting a customer on their choice of words. I never liked pure virtue but after experiencing crappy customer services here more than a few times, Id say go there, they are surprisingly cheaper and make their own "water pipes" now and they have cats to greet you!! I mean how cool is that lol.
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Jordan Fridenmaker
Every time I have been to The Bamboo Eater I have been thoroughly impressed with their staff. Some of the friendliest most knowledgable people in the industry. Their selection of glass, cigars, hookahs, and e-cig supplies is astounding and the staff has always been able to help me find exactly what I need. Ive been to other tobacco shops in the area but none of them come close to The Bamboo Eater, simply the best around.
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James Hewatt
These guys are awesome. Prices are what they are. Theyre not always going to be the cheapest, but if you are looking for the cheapest price rather than having something in your hands, go to amazon or ebay. These guys will take good care of you and answer any questions in a friendly manner without any condescending tone. Thanks for running a great store!
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Dave Lamb
Ive been coming to bamboo eater since they opened. i remember when they still had only 2-3 glass display cases LOL. everyone working here is very knowledgeable, prices are always fair. the owners are great guys, that are here to help and sever the community. this is the only place i go for my glass & vape needs. - ONE LOVE - OVER & OUT
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Nicholas Washington
The most important part of business is cosumer service and this place nails it. I told the guy Im just starting out and he took the time to explain and answer my questions. Even the stupid ones. He did so in a very nice manner and seemed very happy to help. His recommenations were very good. This place will get more of my business
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A Private User
Went in looking for a few cigars to enjoy with friends over the 4th and had a great experience. When I told him I was a beginner he helped me pick out a selection of different types to try, included a free cutter and cut me a good deal. The selection isnt mindblowing, no walk in humidor, but I will be back because of the service.
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Jeff Greene
Friendly staff, werent intrusive while looking around but there to help when I had questions. Fair prices were clearly labeled on everything, making it easy to narrow down what I was looking for based on my price range. Overall, the store was easy to navigate and the staff was great. Will be shopping there in the future.
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A Private User
Excellent customer service! They have decent selection, but not super thorough, and of course, a its a little pricey, as most small businesses like these are. They have a good tobacco selection, and all kinds of accessories, and you can always give them a call to see if they have what youre looking for. Great overall!
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Thomas Morton
So im in bamboo eater right now and Im getting the best service. Shoutout to everyone at the shop. I had problems with my osub 40w kit and the vape manager Zach took complete care of me and got me straight with all of my needs. He recommends the best flavors and is completely knowledgeable about the products.
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A Private User
Excellent customer service. Guy behind the counter knew his stuff. I was literally in and out in no longer than 5 mins. Lol Had everything I needed. Prices were great. Location was perfect for me. Not going to buy online as long as these folks are around.
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Marcus Bosche
Great. Nice guy. Made a $65 purchase and the guy threw in a free lighter (a nice one) and some match books. Pretty knowlegable about their glassware also. Not pushy at all. Some stuff can be a little pricey but there are plenty of reasonably priced wares.
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Charles Lease
Best shop with best prices. Super friendly and knowledgeable staff. Always good vibes here. Also they sell CBD vape products that actually work. They take the time to test them.... They probably test everything they sell to be honest.... Great place, A+++
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Aaron Schroyer
Fantastic experience every time I stop in, they always take care of the customers, very knowledgeable and they welcome feedback on their products, if you dont have a great experience with a purchase they make it right!!
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Bob Elmore SR
Staff took intrest to my needs. Took the time to answer all of my questions and was very helpful in guiding me to product that met my needs and budget. Frendly and informative. Great products and customer service.
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RUDE BOY
Great place!!!!!! Excellent selection honest prices I even got a free pack of organic raw papers with my purchase...... Its nice to deal with people who take there business seriously