Category: | Home Improvement Store |
Address: | 18139 Highland Rd, Baton Rouge, LA 70810, USA |
Phone: | +1 225-755-1729 |
Site: | homedepot.com |
Rating: | 3.3 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM |
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Brandon Berthelot
Tried to use their self service propane exchange awhile back. It froze up after I swiped my card and a manager had to come out and unlock the cage. She also rang me up inside after assuring me that my card was not charged. You can see where this is going, it was charged. I called the store and they told me there was nothing they could do now because I had no proof that that charge was illegitimate. I had to dispute the charge with my CC company, and they just courtesy credited me after Home Depot fought it. Today I go back and buy a few things through self checkout. I ask the attendant about paying for a propane exchange and she says to use the kiosk outside. I go out and it now requires you pay inside and enter a code. I just left, pay more and drive farther to a local place that know what they are doing.
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Bryan G
I bought a Toro lawn more at this location. It stopped running within an hour and would not restart at all. I returned it three hours after I bought it. Management refused to work with me in anyway whatsoever other than offering a credit. I did not want a Toro and politely requested an upgrade for my hours of work and unfinished lawn. I asked to speak to the manager three times and the manager ignored me. She only relayed information through the cashier. No apologies whatsoever from the manager, although two kind regular workers were apologetic. As I typed my facebook review, the manager was having a conflict with another customer about her return. I stopped at this location because of convenience from my work. Never again.
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Genevieve Huval
I LOVE this Home Depot. The workers are friendly and always helpful!!! Ive been to other Home Depots in the area and its just not the same. You need to know about different types of lightbulbs, get help with paint, need to order appliances? This is the Home Depot to go to. Everyone is quick to help, and if they cant answer your question theyll find the person who can. They just seem to always be around if you need help with something. We always shop at THIS Home Depot.
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Courtney Brasseaux
The most unhelpful staff of any home improvement store ever. They dont know their merchandise, where its located in the store, much less what it is for. If you ask for help finding something they point towards an area and walk away. Go to Lowes, at least if they dont know theyll find someone who does.
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cory zimmermann
This place is totally awesome, they have everything needed to build a dog sled. If I needed a dog sled or if I knew someone who needed a dog sled I would be pumped cuz we could totally build one with the materials in this store!
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Joshe Martin
This place was out of stock on a few items and the employee in the paint section gave us EXTERIOR paint instead of INTERIOR paint (10 gallons). Other then that everything seemed fine.
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Mohannad Hamayel
If you want any customer service whatsoever, do not come here. I needed carpet, waited about an hour. I needed to talk to customer service, no one is available.
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Mark Green
Great service in the paint department, we came in with a very large order and it was handled timely and efficiently ! Love me some Home Depot
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Pamela Braggs
Outstanding customer service given by sales associate Jonifer. He was extremely knowledgeable about flooring and other things within the store.
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Matt Hayward
Took 30 minutes to find an employee that could help. Once I did they told me they didnt even have what I needed in stock. Trashhhhhhhhhhhhh
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Sue Morrill
Excellent customer service in the store and when I called on the phone. Very helpful and knowledgeable about the appliances.
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Ryan Landry
This store always has what I need in stock. The staff is always helpful but it could take some time to get that help.
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Darrell Doyle
Walked in the store and someone help me right away I was very impressed I would definitely go there again
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Carlos R
Home improvement at its best. I come here mainly for my lawn and garden needs. Prices are reasonable.
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Elisa Jeansonne
Great service, greeted by all the employees, offered help at every corner, Very pleasantly surprised
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Francis Marion
They have what you need to do anything, but just cant get them to help you get it.
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Brandon Manuel
Bought some outdoor furniture from these guys. The rep that helped me was great.
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Gisela Morales
Excelente atención
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Robert Sloan
These people couldnt be any slower at what they do. Very lazy employees
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Nathalia Rocha Dickson
Friendly and helpful staff. Good for a quick run for a small project.
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Alisha Coates
Awesome Experience. Great Customer Service. Great Selection.
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Bobby Hebert
Great service- not crowded -- everything I need- fair price
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Yu Lin
You can find everything here,good place ,and works nice too
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Paul Schlie
Staff was not very helpful. Could not find what we needed.
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Caleb Walters
No customer service like everyone just doesnt care.
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Marie King
The best service n product availability around!!
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Jeremy Dean
Extremely disorganized. Poor customer service.
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trevia brown
Amazing you could feel God present moving
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CJ Rob
Good customer service, most of the time.
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dwayne emerson
Great service I was in and out.
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harry mattix
Everyone I dealt with was rude
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Vijay Mindhe
Good product availability
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Samuel Sanchez
Ht jk uphill I
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Paul Melancon
Poorly lit.